Why It’s Time for CRM to Evolve

In today's digital world customer engagement is no longer just about the product or service a company delivers but delivering it in a trustworthy and personalized way. Companies must differentiate themselves through customer experience - from…

Infor surges on healthcare with CRM & analytics investment

Infor has begun a healthcare drive and plans to release Infor CloudSuite Clinical in the fall, which seeks to integrate clinical and business data in a single platform. VP at Infor Healthcare Mike Poling states, "More healthcare organizations…

Infor improves supply chain collaboration

Infor's improved Supply Chain Management suite will provide better collaboration between customers and partners. Advanced Scheduling will allow managers to coordinate schedules and create appointments through an integrated dashboard. John…

Is the Cloud shaking up ERP?

While traditional Enterprise Resource Planning (ERP) suites aren't completely dated, we should expect to see see hybrid deployments that blend cloud apps and connected services with modular on-premises applications start to predominate. Companies…

Are ERP and CRM one and the same?

Customer Relationship Management, or CRM, is a system for managing a company’s interactions with current and future customers; and technology is used to organize, automate and synchronize sales, marketing, customer service and technical…

Has Cloud ERP Reached a Tipping Point?

For years there has been talk in the IT world that most server workloads will eventually move to the cloud because of the economies of scale advantages. The centralized Enterprise Resource Planning (ERP) suite has resisted until now, showing…

Why is Social Collaboration Important in ERP for Any Business?

Businesses these days could benefit greatly from social collaboration within enterprise resource planning (ERP) solutions. Today’s ERP systems should engage employees, customers, partners, suppliers and constituents within a business. It’s…

UpgradeX and Infor Lawson in the Cloud

The case for moving your ERP application to the cloud is becoming more compelling each day. Whether you are a CIO or in a planning role within your organization, you will find this session very informative. This session will have an extended…

Infor lures supply chain to the cloud

Working in partnership with Amazon Web Services, Infor is targeting suppliers and warehouse operators with the release of Supply Chain Execution (SCE) to the cloud.  The product will allow customers to manage their warehouses, workers, third-party…

ERP Tools Are Meant for Ensuring Customer Satisfaction

Enterprise Resource Planning (ERP) is more than a platform that makes it easier to handle data pertaining relevant information to purchases, sales, accounting, manufacturing, and more. It ultimately serves as a tool for ensuring customer satisfaction. ERP…

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