Key Insights to Inform the Future of Your CRM

Customer relationship management and marketing is continuously evolving and becoming more and more imperative to the way we do business. Brands today are focusing a lot of their time on customer data and ways to leverage customer relationships.…
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3 Questions to Ask Your ERP Vendor About Data Management

Throughout your enterprise resource planning (ERP) selection process, you as the business manager will have many questions regarding its functionality, ease, and worth to your company. Another thing you should keep in mind is the future of your…
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Get Business Class and Field Names for Landmark Applications

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When setting up Landmark queries for IPA or Spreadsheet Designer, it helps to know which business class and field you are working with.  You can get these values in any Landmark application form (web-based or in Rich Client) by typing ctrl+shift…
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Watch for five supply chain ERP trends in 2020

2019 saw a technology craze that significantly improved the way we do business. Looking ahead in 2020, Kayla Matthews at Freight Waves explores the positive outlook for enterprise resource planning (ERP) software to help your supply chain run…
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6 technology trends shaping the innovation platform

With 5G disrupting today's mobile network platform and providing widespread global coverage, Erik Ekudden at Ericsson.com believes that this network platform is the gateway to greater innovative trends in the near future. With 5G's predictive…
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Transitioning Open Receipts from one ERP to another

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There are things to consider when transitioning your open receipts from one ERP to another: How old are the receipts before you will not move them to the new ERP? Are the POs still open for the open Receipts? Is there a new PO number…
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How The ‘Silo Effect’ Is Hurting Cross Team Collaboration

The term "silo effect" when used in the workplace, is a term that describes the occurrence when separate departments or teams within an organization don't have a system to communicate effectively with each other. Because of this, productivity…
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The CRM-ization of Healthcare

Customer relationship management (CRM) has taken over the healthcare sector for quite some time now. According to CRM Buyer, CRM works remarkably well with some aspects of healthcare. Call center tools and techniques proactively remind patients…
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Transitioning Open AR from one ERP system to another

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Things to consider: Do your addresses need to be cleaned up? Do you have duplicate customers that need to be consolidated? Do you currently have abbreviations in your addresses that you don’t need in your new system? OR – do…
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Avoiding the seven stages of ERP grief

As complex as enterprise resource planning (ERP) can be, it's silly not to have to implement an ERP system for your business. There is no one-size-fits-all when it comes to ERP systems because each business is different. To be successful, you…
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