Upgrading to Infor LTR

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This article will give you all the information you need to know about the Infor OS decommission, as well as what you will need to migrate from Infor OS on-prem to Infor LTR on-prem.

What is happening?

Infor OS and Infor OS Lite on-premises are moving to sustaining maintenance on March 31, 2025.  Sustaining maintenance means that there will be no new patches, updates, or fixes for Infor OS.  The pre-existing patches and documentation will remain available.

Reason for the Change

On-premises Infor OS installations are currently running on outdated software components, including outdated versions of Windows, Java, SQL Server, and .Net Framework.  The new product, Infor LTR, will allow all for all of these components to be upgrade to newer and more secure versions.

What are my Options?

On-premises customers have three options for handling this change:

  • Purchase a new MT Infor OS license tier (SaaS)
    • This is a cloud offering from Infor that would create a hybrid environment for clients. Infor OS would run in the cloud, and can still be used for SSO authentication, and your remaining Infor applications could stay on-prem.
  • Upgrade to Infor LTR
  • Take no action and continue to use Infor OS (this contains risks)

What are the Risks of Staying on Infor OS?

Keeping Infor OS can cause your organization to miss out on important security updates.  It also would require your organization to maintain an application on outdated technology, which can be a security risk.

What is Infor LTR?

Infor LTR is a core technology runtime service, that is a “wrapper” for Infor applications.  It serves as a single hub where users can log into one URL and then access all their Infor applications from a menu.  Infor LTR will be supported until at least 2029.

How to Upgrade

To upgrade from Infor OS to Infor LTR, it is possible to do an in-place upgrade procedure.  For a one-step upgrade, you must currently be on Infor OS 2021.12 or higher.  If you’re not on a compatible version of Infor OS, you’ll need to first upgrade Infor OS to one of those versions, and then you can upgrade to Infor LTR.

The upgrade process has the exact same look & feel, and the same installer as Infor OS, so if you have previously done an Infor OS upgrade, you will not have any learning curve.

Server & Compatibility Specifications

Before starting any kind of Infor upgrade, please first read the installer document for the exact specifications.  As of the writing of this article, these are the specifications for Infor LTR:

  • Microsoft SQL Server 2022, 2019, or 2017
  • Windows 2022 or 2019
  • .NET Framework 4.8
  • AWS Corretto JDK 17 (Infor LTR requires a very specific minor version, so be sure to check your documentation before downloading)
  • Minimum Hardware
    • 4 CPU Cores*
    • 32 GB of RAM*
    • Install drive of 50GB+
    • Data/content drive of 300GB+

*NOTE: These are minimum hardware recommendations.  If you are going to use Infor LTR for SSO authentication, it is recommended that you increase the CPU cores and RAM.

Using Infor LTR with Web Applications

Infor LTR offers the same Infor web application utilities as Infor OS.  You can set up menu widgets for applications such as Lawson, LBI, and MSCM.  You can still use the direct URL to access these applications.  Infor LTR is not required the access your Infor web apps, but it is required for compliance with your Infor licensing.  Infor LTR is required if you want your Infor applications to authenticate using an identity provider other than ADFS.

Here are some basic screenshots of setting up and application in Infor LTR:

Infor LTR as STS

Infor LTR can be used as the SSO authentication application for all your Infor web applications.  You can authenticate using multiple different identity providers (IdP).  For instance, you can configure Infor LTR to authenticate with Azure AD, MS Entra, AD FS, or Okta.

Where do I get Infor LTR?

Check your product downloads under Technology > Infor Local Technology Runtime (LTR).  If you do not see LTR in your product downloads, reach out to your Infor account rep

How to find and run the Landmark Validation URLs

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There are occasions when Infor Support will request you to report if you are able to access all validation links. To find the links for validation, follow the steps below:

First, in file explorer, go to the InforLandmark folder

In the folder, you should have an htm file for the validation URLs (see screenshot)

 

Next, double click on the file to open it.

Click on each of these links to validate you can access each link.

Finally, send Infor the screen shots of any links that have errors so they can review.

Strengthen Your ERP Security with Smarter SoD and User Access Management

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Enterprise Resource Planning (ERP) systems are essential for managing core business functions but their central role also introduces significant risks if not properly secured. To prevent costly fraud and compliance issues, IT and business leaders must prioritize effective Segregation of Duties (SoD) and user access management. In an article on ERP Today, written by tech expert Jennifer Lawinski, she emphasizes the importance of enhancing ERP security through smarter Segregation of Duties (SoD) and user access management. The article highlights that ineffective access controls can lead to fraud, errors, and compliance issues, making it crucial to implement robust policies. Automation tools can help identify and mitigate risks by continuously monitoring user activities and access rights. Regular audits and reviews ensure that access privileges remain appropriate over time. Role-based access control (RBAC) simplifies management by assigning permissions based on job roles, reducing errors. Dynamic access management adapts to changing organizational needs, improving security and efficiency. The article advocates for integrating security solutions with existing ERP systems to streamline oversight. It stresses the importance of strong authentication methods, such as multi-factor authentication, to prevent unauthorized access. User provisioning and de-provisioning should be automated to minimize human error. Implementing real-time alerts for suspicious activities can help detect potential breaches early. Establishing clear policies and training staff enhances adherence to security protocols. Regular risk assessments identify vulnerabilities proactively. Combining technology with governance ensures comprehensive security coverage. The article notes that organizations often overlook the complexity of SoD conflicts, which can be mitigated with smarter tools. It advocates for a risk-based approach to access management, prioritizing high-risk areas. Proper documentation and audit trails support compliance with regulations like SOX or GDPR. Continuous improvement of access controls aligns security with evolving threats. The article concludes that smarter SoD and user access management are vital for safeguarding ERP systems effectively. Investing in these practices reduces the likelihood of security breaches and financial losses.

 

For Full Article, Click Here

Lawson Expense Management Documents for Review closes immediately to a blank screen

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Problem: when logging into Infor XM (Expense Management) and clicking Documents to review, the section expands and closes immediately and is left blank.

First check your filters are cleared:

If the filters are cleared, this is a browser related caching issue. To clear your browser follow the steps below.

Google Chrome Browser:

  1. Select Chrome browser and on your keyboard press CTRL + SHIFT + DELETE
  2. Select the Advanced Tab
  3. Time Range set to “All time”, check the “Cached Images and files” and Cookies boxes
  4. Select Delete Data and close the browser completely to test again.

Microsoft Edge Browser:

To clear browsing info stored on your device, like saved passwords or cookies:

  1. Select Microsoft Edge and on your keyboard press CTRL + SHIFT + DELETE
  2. Time Range set to “All time”, check the “Cached Images and files” and Cookies boxes
  3. Click Clear now and close the browser

 

Changing Hotkey Assignments in Lawson Portal 10.1

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Hotkeys are shortcut key combinations that cut down on the number of clicks required to complete a task.  Administrators can edit or create hot key combinations to provide to end users.  Lawson Portal roles can be used to make hot keys available to users.

To edit hot keys,

Go to the navigation menu under the General group, and select User Options.

Click the Hotkeys tab.

Decide which hot key you are editing, and click in the Hotkey cell.

Select the hotkey combination on your keyboard that you want to use

Click the Revert button to go back to the default

 

The ssoconfig utility password: changing and recovering

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The ssconfig utility is password-protected. It is a good idea to change the ssoconfig password periodically. You might also need to recover or change the password because you don’t remember it.

Password Reset

This is a good procedure to perform periodically to ensure that the password does not become known by unauthorized persons. You perform this procedure using the ssoconfig utility and you must know the current password.

  1. Run the ssoconfig utility. From a command prompt, specify

    ssoconfig -c

  2. At the prompt, specify the password for the ssoconfig utility.
  3. From the main menu, select “5” Manage Services and then select “2” Change authentication administration settings.
  4. At the prompt for “Enter the password for the ssoconfig utility,” specify the new password and then press Enter. Confirm the change by specifying the password again at the next prompt.
  5. Press Enter to retain your setting for the attribute accessed by the prompt, “Do you want to enforce e-mail mechanism for password recovery?”

You should now be at the main menu for the ssoconfig utility.

Password Recovery

Use this method to create a new ssoconfig utility password if you have forgotten the password.

This method does not actually recover the password. It simply assigns a new one.

  1. Run the ssoconfig utility. From a command prompt, type

    ssoconfig -p

  1. When the prompt, “Enter the new password for Lawson security utilities” appears, type the new password and then press Enter.

You will be prompted to confirm the password. You should receive the message, “Password is changed successfully.”

 

How to Reset a Lawson Portal users password via Infor Cloudsuite

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With Infor Cloudsuite’s password reset service, it’s easier than ever for a Lawson Security Admin to reset a user’s password.

 

  1. Login to Infor Cloudsuite and go to the Service Request tab, then click Create a Service Request
  2. Select Deployment and Request Type: Request Password Reset >> Next
  3. Type in the user ID (without the domain) and click Submit

That’s it! The user should get an email with instruction on how to reset their password.

 

If you found this article helpful and need support managing your Infor Cloudsuite or Lawson Security processes, Nogalis provides expert managed services to simplify and optimize your system. From resolving issues like user load failures to enhancing overall performance, our team is equipped to deliver the assistance you need—without the cost and commitment of a full-time, in-house staff. Contact us to learn more about how we can help streamline your Cloudsuite environment.

Infor Cloudsuite Add Users Process Failed

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You’ve created a template file to load a user into Lawson via Infor Cloudsuite but it failed.

 

  1. First let’s review the Request ID that failed by clicking on it.
  2. At the bottom you will see 2-3 links, one to download the Template file, and the others to download the AD or LSF log file (depending on the error). Let’s click the AD and LSF Logs to review.

 

  1. In this example, the AD log file was fine, but the LSF log file shows errors.
  2. In the log shown above, we have an invalid LBI Group. Review your template file (you can download it above AD log file) and make the correction to the template file. Load it again and see if the errors are resolved.

 

If you found this article helpful and need support managing your Infor Cloudsuite or Lawson Security processes, Nogalis provides expert managed services to simplify and optimize your system. From resolving issues like user load failures to enhancing overall performance, our team is equipped to deliver the assistance you need—without the cost and commitment of a full-time, in-house staff. Contact us to learn more about how we can help streamline your Cloudsuite environment.

Managing and Using Tab Groups in Lawson Portal 10.1

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Tab groups in Lawson Portal allow you to organize and manage multiple tabs, enabling you to switch between workflows efficiently. A tab group is a collection of tabs that can be opened all at once, replacing the currently open tabs. This functionality helps streamline your work when managing multiple tasks.

Using Tab Groups

If you have tab groups assigned to you, they are displayed in the Navigation Menu under the Tab Groups category. A lock icon indicates groups assigned by an administrator. You can hover over the tab group items to preview the tabs they contain. When you click a tab group, a dialog will ask if you want to replace your current tabs. You can opt to skip this confirmation in the future by checking a box.

Managing Tab Groups

You can create and customize tab groups for your own use:

  • Create a new tab group: Click the folder icon in the tabs bar to save your current open tabs as a new group. You’ll be prompted to name it.
  • Manage existing groups: Navigate to User Options > Tab Groups to view and manage your saved groups. Here you can rename, add, delete, reorder, share, or import groups. You can also create empty tab groups by specifying a name and adding tabs later.

Within a tab group, you can modify individual tabs:

  • Tabs list management: When selecting a tab group, the associated tabs appear in the Tabs list. You can add, edit, delete, and reorder tabs here. To add a new tab, the Resource Wizard will help you choose from various options, such as a URL, Token, Favorite, Custom Form, Custom Page, or Utility.

Sharing Tab Groups

You can share your tab groups with others by clicking the Share icon in the Tab Groups list toolbar. You can also import tab groups using the Import icon.

When sharing a tab group:

  • You can rename the tab group before sharing it. Renaming does not affect the original items in the sender’s list.
  • The recipient can also rename the tab group after importing it. The shared tab groups will then appear in the recipient’s list of saved tab groups.

Tab groups make it easy to manage multiple workflows in Lawson Portal, providing flexibility and efficiency when handling various tasks. By creating, sharing, and organizing tab groups, you can optimize your workspace for better productivity.