Lawson appears to be down or not working properly, what do I do?

Here are 5 things you can check for when seeing what is wrong with Lawson:

  1. Contact the different departments within the organization to confirm this is a wide spread issue. Coordinated with them to report back issues they are seeing.
  2. If users can’t access Lawson portal, check to see if websphere is running.
    1. If you have access to the LSF server, go into services and check if the IBM Websphere ServerApp service is running. Stopping and starting the ServerApp is typically safe as well if you’re trying to prevent users from logging in.
    2. If websphere is running, check for IOS log errors found in %LAWDIR%\system
  3. If you’re able to access Lawson portal but users report intermittent issue, check the LADB and LATM log.
    1. On the LSF server, go to %LAWDIR%\system directory and open the ladb.log and latm.log and search for “Database error (94)” or “Connection Failure” errors. Make sure the time stamps lineup.
  4. Check the Lawson job scheduler or reach out to your database team to check for any scripts running on the server.
    1. Its rarer but an update job or sql script could cause intermittent connection issues within Lawson if its hogging all the database or LSF server resources.
    2. Its also important to verify there is nothing important running if you’re thinking of rebooting the either servers.
  5. After doing the above checks and coordinating with the organization, if Lawson is still exhibiting issues and you’re seeing errors, it’s always best to reboot both the Lawson database server along with the LSF server.
    1. A simple way to do this would be to open up a command prompt or powershell in administration mode and type: shutdown -r -t 0

How to protect ERP data when access to corporate networks is both ubiquitous and for sale on the dark web

With the current pandemic, remote working has become a new norm for the majority of the workplace. With this new way of doing things, networks may be vulnerable to malicious acts in software viruses and especially information gathering in the dark web. Piyush Pandey shares an article on how to protect your enterprise resource planning (ERP) data in these conditions. Ensuring ERP data security, privacy and compliance can no longer rely solely on network threat monitoring. It requires layed identity defense to limit access to and within mission-critical appliances.

Here are some ways to protect your ERP data from being sold to networks in the dark web:

Start with securing your crown jewel ERP systems. “Organizations looking to accelerate their data security maturity can choose to lock down access across their ERP systems for a “quick win.” According to the 2020 Verizon Data Breach Investigations Report, 67 percent of 2019 data breaches arose from credential theft, social engineering attacks, or errors that enabled malicious actors to gain unauthorized access to sensitive data.”

Continuously monitor privileged user activity and behavior. “With Attribute-based access controls (ABAC), organizations can set fine-grained access controls that mitigate risks. Privileged users, such as system administrators, need superuser access to do their jobs. While ABAC provides some level of control that can limit the data they access, their job functions require them to add users, delete payees and engage in other potentially risky activities across the ERP ecosystem.”

Creating layered defense at the identity perimeter to strengthen data security. “By establishing dynamic, attribute-based controls, companies can more precisely define access to ERP resources. Data masking or hiding sensitive information not necessary to the job function creates an additional security layer. Users not only are limited in their access but by masking the data, the access granted eliminates excess access risks associated with visibility of unnecessary, sensitive data. An organization’s payroll manager may not need to see employees’ account information to process the payments. Thus, limiting access and masking data create a double layer of defense.

For Full Article, Click Here

Infor Asia Pacific Announces Strong Partner Momentum in Southeast Asia

Infor recently shared its Asia Pacific (APAC) partner momentum in FY20 with the strategic addition of 35 new channel and alliance partners across the region. These partners are specially recruited according to their focused industry-specific expertise and solution areas mapped and aligned to Infor’s go-to-market strategy. Per the press release, about 35% of these new partners are located in Southeast Asia, including 3MWorks Corp., novaHEALTH, Phitomas, and KMS Solutions. They will bolster Infor’s go-to-market presence in Singapore, Malaysia, Vietnam, Indonesia and the Philippines. The recent additions to its partner network has contributed to the adoption of Infor CloudSuite Industrial by Indonesia customer Ismaya Group, a leader in building lifestyle brands in the hospitality and lifestyle industries. Fabio Tiviti, VP of Infor ASEAN, says “APAC is our fastest-growing region, and we are witnessing an increasing appetite for industry-specific SaaS solutions in Southeast Asia. The growing momentum of our partner network brings us closer to our customers, and we are confident we will remain the trusted partner of choice in this region.”


For Full Article, Click Here

WH110/WH130 – Cannot process loc; allocation feedback running

So, you have a job failing, possibly a multi-step job and you’ve either ran into the “Cannot process loc” error or something like “Bad File Status 4 7 On File <Filename>”


This isn’t allowing the job to run and or pick lists to be printed.


  • First make sure you verify with your IT team that this job is not going to run soon again and that none of the other programs are running.
  • Now to resolve this issue, you will need to use a quick paint screen to change the OE-RUN-STS field in the ICLOCATION file from 2 to 0.

The OE-RUN-STATUS values are:

0 – No processing in progress

1- Allocation Feedback Running (WH110)

2- Pick List Print Running (WH130, WH131)

3 – Picking Feedback Running (WH132 – Feedback step 1)

4 – Packing Feedback Running (WH132 – Feedback step 2)

5 – Shipping Feedback Running (WH132 – Feedback step 3)

6 – Ic Reorder Running (IC140, IC141, IC142)  The IT Team can use command such as tmmon to verify.

  • If the job is scheduled to run again automatically, allow it to do so and it should complete and the pick lists should be printed. Make sure other jobs are not scheduled to run around the same time you’re changing the OE-RUN-STATUS.
  • Lastly, if you’re running frequently for the same parameters, change the pgmdef, Execute parameter to Non-Concurrently to ensure the job prior has completed before the next one attempts to run.

Good luck!

Nahdi Medical Company Transforms its Financial Management with Infor

Infor recently announced that Nahdi Medical Company, a Saudi Arabia-based pharmacy retail chain, has digitally transformed its financial management, payment systems, and financial planning with Infor Treasury Management. With the tech giant’s help, this solution allows vast improvements to Nahdi Medical’s financial management and planning capabilities, placing the company in a strong position to expand its operations in line with Saudi Arabia’s Vision 2030 ambition to increase the private sector participation in the provision of healthcare services. Nahdi Medical operates the Middle East and North Africa (MENA) region’s largest pharmacy retail chain, with a network of pharmacies in all cities and villages across Saudi Arabia, a clinic in Jeddah, and an expanding presence in the UAE. Per the press release, Mohamed Seddeak, head of treasury and corporate finance at Nahdi Medical, said, “By deploying Infor Treasury, we have completely transformed the way our finance department operates. We can now achieve far more with the same resources, while gaining a wealth of data and analysis to help us plan effectively as we expand our operation with medical clinics in Saudi Arabia and new pharmacies in our home market and across the GCC.”


For Full Article, Click Here

Public Hospitals Authority Modernizes Financial and Supply Chain Systems with Infor

Public Hospitals Authority (PHA) recently selected Infor CloudSuite Healthcare Financial and Supply Chain Management applications. Implemented by Infor’s Consulting Services (ICS) practice, these capabilities will replace PHA’s legacy systems and help improve outcomes in public healthcare delivery in the Bahamas. Per the press release, PHA will use Infor applications to take better control of financial operations in order to control costs and manage margins. They will be able to improve transparency with advanced analytics, consolidate data from disparate sources, reconcile for period-end closings, and benefit from increased visibility into activities that impact finances across the enterprise. In addition, supply chain capabilities will allow users to automate the procure-to-pay process. PHA will also be able to spend less time on administration and more time on securing reliable suppliers, negotiating competitive pricing, and driving sustainable cost savings.


For Full Article, Click Here

IP Designer Series – Lawson Form Transaction

The Lawson Form Transaction node is used to create AGS calls to make updates to Lawson Forms.  If you already have an AGS call built, you can simply put it in the property window of the node.  You can also build an AGS call from scratch by clicking the “Build” button and going through the Wizard.  The connection should already be using your Infor Lawson configuration set, but you can set that explicitly if desired.  For this node to work, it is important that you have the Infor Lawson tab configured in your “main” configuration set in Landmark/IPA.  You can get more information on how to do that here.

In the Build wizard, select your product line, the module, and the token where you are making updates.  The Method(s) available to that token will be all the methods available to the token in Lawson portal.

Move over the field(s) that you want to update.  Make sure you include the fields that are required on the form.  If you are making a change, make sure you include the key fields and their values for the item you are changing.  The Value can be a hard-coded value, or a variable available to the node.

Click finish when you have filled in all your desired fields.  The AGS call will now appear in the property window.


Europe’s Largest Retail Floral Supplier Modernizes ERP Environment to Stay Ahead of Competition

Dutch Flower Group (DFG), the world’s largest flower and plants trader, has selected Infor CloudSuite M3 for its subsidiaries Bloom – Green Partners, Van Dijk Flora, Superflora and JZ Flowers to help automate business processes to improve the use of resources and increase efficiency. With the need of an enterprise resource planning (ERP) solution to help further automate operations and finance, Infor was the best fit for the Dutch Flower Group to meet their needs. “After a thorough analysis, we selected Infor because of their proven industry-specific solution and great fit with the team,” said Michel van Hout, CIO at Dutch Flower Group. Per the press release, with Infor CloudSuite M3, Dutch Flower Group is investing in its future by enhancing its backend technology to better meet the growing needs of its industry and customers.


For Full Article, Click Here

How technology is helping dine-in restaurants reopen

The COVID-19 pandemic saw indefinite closures of many major businesses. Those who have stayed open, such as restaurants, have had to adjust their services the past several months. Paul Sawers shares an article on  Venture Beat of the various methods of technology restaurants are embracing as they reopen their dining rooms. With table service being the main concern (since the restaurants that stayed open focused primarily on takeout or delivery), restaurants are thinking of ways to have as minimal contact service as they can for their servers and customers. For example, Amazon-backed Deliveroo enables restaurants to accept orders and payments from diners as well as offer digital menus for walk-in customers. Additionally, Restaurants are using QR codes for patrons to view menus as well on their mobile devices. PayPal rolled out contactless payments in 28 markets for minimal contact, and TableDrop, a new platform, allows restaurants and diners to conduct business meetings from a safe distance. We are still trying to adjust to this pandemic world. Whatever the changes that we still need to make, it’s clear that technology will play a huge role going forward.


For Full Article, Click Here

IP Designer Series – Resource Query

The Resource Query node can be used to query Lawson user (RM) data in Lawson Security.  This node can be especially useful for automated user functions, such as onboarding and offboarding.

To start a query, click “Build” on the properties screen.

Select the RM Object and the Service that you want to use and click “Get Attributes”.  Choose the Attributes that you want to retrieve from each user’s record.  Then click “Next” to select the search criteria.

You can choose users based on their Resource (RM) data or Services, or both.

Once you click finish, the query should be built in the properties window.