NEFC Group Deploys Infor ERP to Transform Operations in UAE and Ethiopia

Infor recently announced that UAE-based holding company NEFC Group has deployed Infor M3, a powerful equipment-focused enterprise resource planning (ERP) system to help it gain greater control of its business while raising efficiency and agility. Per the press release, NEFC was keen to simplify its processes and gain greater control and visibility of its operations. With their go-live of of Infor M3 back in September, NEFC has gained full visibility of its operations including its inventory, while also automating processes including purchase orders and invoicing. Next, NEFC plans to implement Infor M3 Customer Lifecycle Management (M3 CLM), a comprehensive customer relationship management solution with equipment dealer-specific functionality that works in conjunction with Infor M3.

 

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Removing a Server Definition from LID

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Sometimes you might inadvertently add a server definition in LID, or you may have some old server definitions hanging around that you would like to remove from the list to clean up space and keep up with some basic housekeeping/organization.

The good news is this is an easy task to perform. In order to do this, you will first need to go to %AppData%/Local/Lawson Software/ univwin64.  Next, find and open the univcomm.ini file. Look for the server definition(s) that are no longer valid for you and from here you are able to remove them. You can refer to the example screenshots below as a guide.

 

Saudi Lime Selects Infor Cloud to Help Drive Digital Transformation Strategy

Infor recently announced that Saudi Lime Industries Co. (SLIC) has selected Infor CloudSuite Industrial Enterprise powered by Amazon Web Services (AWS), to help simplify and automate its business and processes.  Infor CloudSuite Industrial Enterprise will boost SLIC’s ability to optimally meet surging demand for its products, and support Saudi Arabia’s economic diversification in line with the aims of Saudi Vision 2030. Per the press release, SLIC developed a digital transformation strategy called SPARK, which included a plan to simplify its operations, raise efficiency, and capture and analyze valuable data to gain operational and market insights to further improve performance. Further, SLIC selected Infor CloudSuite Industrial Enterprise as its ERP solution because it met these needs and more. The solution is preconfigured for SLIC’s industry-specific needs and will help it achieve a shorter implementation and therefore faster time to value by gaining visibility of its business and transform the processes required to quickly respond to customer, supplier and regulatory needs — with no software customizations required. It also will allow SLIC to integrate with its suppliers, partners and customers, helping it anticipate issues such as supply chain bottlenecks or upcoming changes in demand.

 

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Changing a Lawson system user password and checking if LDAP rebind is needed

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When updating a Lawson system user, we need to make sure that the user is not LDAP bound and check if it needs a ldap rebind.

 

The first thing you need to do is login to Lawson Security Administrator then navigate over to Managed Privileged Identities.

 

From here, you need to select SSOP_BIND.

Next, select the DEFAULT key as shown below. Make note if the DN Attribute name is the same as the system user. If so, you will need to do a full LDAP rebind. If not, you’re okay to change the password.

And you’re all done. Good luck!

Leveraging Technology For Business Development

Business and technology go hand in hand in today’s digital age. It is important to drive productivity, engagement and growth with any new technological changes introduced. Saydiburkhon Saydirasulov, Forbes Councils Member and Business Development Executive at Jafton.com, takes a look into the areas in business where technology can be leveraged to manage and grow a business more effectively.

Automation Tools
“Automation tools help you optimize your process, reduce time-consuming chores and guarantee continuous follow-up with leads and customers… Customer relationship management (CRM) software and workflow integration can be used to automate follow-ups, outreach emails and appointment scheduling. In addition, a booking app may be used to send automatic reminders to customers, assuring their attendance at booked meetings or appointments,” says Saydirasulov.

Data
Data is such an important priority for your business to not invest more tools and resources into analyzing and using the information. Saydirasulov notes, “Not understanding your target market and the appropriate sales strategies to implement can cost companies a lot of money and create a lot of damage in the long term. The majority of automated CRMs provide weekly, monthly and yearly analytics data, which can be used to develop a better understanding of the market in general. These reports tend to give viable insights into the behavior of your target audience, enabling you to customize your sales strategy to meet their specific requirements.”

Content Generation
“Without quality content, it is virtually impossible to create brand awareness, engage a target audience and increase conversions. Content generation is only going to be more and more relevant as Gen-Z ages,” saye Saydirasulov. “The tech industry is currently going through great changes due to recent progress in AI technologies such as ChatGPT. Because of these new AI tools, it is now much easier and faster to generate content and engage your audience. You may schedule content pieces in advance to maintain a continuous social media and email marketing presence. Moreover, visual content such as infographics, movies and photos can be readily produced utilizing AI tools and shared on social media platforms.”

It’s not just knowing the new technology available, it’s knowing how to apply it to further the development of your business.

 

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ERP Vs. CRM: What’s The Difference?

Two of the most important tools you can have in place for your business are enterprise resource planning (ERP) and customer relationship management (CRM) systems. Sometimes ERP and CRM become synonymous or are referred to as a bundled singular system While they are separate business processes, it is a great advantage to have both systems in place, and working together. Alana Rudder and Rob Watts share an informative article on Forbes comparing both these business processes, and how you can utilize them both for your business.

At its core, Rudder and Watts explain, an ERP system serves as a central database to integrate and facilitate automations and efficient resource allocation—including funding—between company functions. In contrast, a CRM gives companies the tools and capabilities to build and maintain positive relationships with key stakeholders. ERP help companies manage their finances and resources to control costs and meet company production goals. CRMs help companies manage the sales cycle and customer experience. Both ERP and CRM systems offer cloud-based databases to ensure users can access accurate, real-time data from anywhere and from any device. They both collect data, but for different reasons – ERP collects data from systems across the business to create one source of data truth, while CRM collects data on leads, prospects and customers to create a complete view of their preferences, needs and interaction and purchase history. Additionally, the article points out that while ERP systems allow for integrations to manage sales cycles, marketing, customer service and the compilation of complete customer views, these processes are better handled by CRMs. However, when it comes to managing manufacturing processes, resource planning and allocation, financial management, supply chains and production, an ERP is a better solution. A real competitive edge can be accomplished by integrating the two solutions.

Sales Management. “Both ERP and CRM solutions have unique features that can lend to more closed sales. A CRM offers tools to help sales representatives determine if prospects or leads are likely to buy, reach out to “hot” leads, personalize interactions to uniquely meet the needs of existing and potential customers and, ultimately, close sales. An ERP can lend to smooth sales closing processes by ensuring products are produced and available to meet demand. In doing so, it ensures sales representatives have products available to sell when customers want them. Such capabilities include demand forecasting, resource planning and procurement and automations to speed up production.”

Supply Chain Management. “An ERP system is the stronger solution for supply chain management. Many offer tools to manage the entire production process, from resource procurement and planning and supply chain management to the manufacturing process. However, a CRM offers the tools to make supply chain management worth the investment, including via marketing, sales and customer service management. Together, ERP and CRM solutions offer companies the whole spectrum, from investment in and the use of raw materials to the sale of final product outputs.”

Customer Experience. “Creating a positive customer experience is better left to a CRM solution. Companies can lean on the solution to make personalized sales that induce fewer complaints, then offer follow-up support, quick customer complaint resolutions and personalized upsells that further prompt a positive customer experience. However, the customer experience is often poor if supply chain and manufacturing processes are not on point. An ERP system helps companies manufacture products while correctly balancing quality and cost. This, combined with its demand forecasting, allows sales representatives to offer the products customers want, when they want them and at the right price, thereby inducing fewer complaints and higher customer satisfaction.”

Deciding whether or not your business needs an ERP or CRM system, or bother comes down to the primary needs and goals of your company. While having one over the other has its own advantages, you may find that you will need both systems and will need them to work together to gain a competitive advantage.

 

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Cannot Delete Non-Journal Entries

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PROBLEM

When I run CB187 job, I found an error message at CB N-68 as per below:

I am not able to delete CB entry with error message “cannot delete non-GL journal entries”. Should I go ahead and post the CB or is there any way I can delete the entry?

 

RESOLUTION

The message that you cannot delete a non-GL journal is a system enforced error. If the issue results in GL substituting error suspense, a sequenced journal will be created.

Otherwise after it is posted, you could copy with reversing entries to create a new journal with exact opposite data so the two ultimately net to zero.

Or if you simply need to reallocate an entry, a manual entry could be created to “fix” the data.

Elite Hotels of Sweden Standardizes on Infor

Infor recently announced that premium hotel operator Elite Hotels of Sweden has begun a project to standardize operations on Infor Hospitality Management Solution (HMS) and Infor Sales & Catering System (SCS), replacing a legacy system unable to offer the integrated and holistic data needed for the hotel group. Per the press release, Infor was chosen based on the ability of the cloud-based platforms that will ensure Elite Hotels of Sweden remains on the most up-to-date functionality was also a vital consideration. Ronny Röe, chief information officer at Elite Hotels of Sweden, said of the new solution, “Infor Sales & Catering will help us deliver the seamless, frictionless experiences that guests expect, automating the entire event booking process with an intuitive workflow at every stage of the customer journey. Its ability to integrate with other solutions will help to provide optimum levels of business visibility too, furnishing us with a comprehensive view of the organization at any moment in time.” Additionally, Stan van Roij, Infor’s vice president of hospitality solutions says, “The ability of Infor to partner in this initiative, delivering visibility throughout hotel and catering operations, as well as enabling the technology that will underpin the guest experience of tomorrow, has been critical.”

 

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WFWK.1 error CCS product line has not been opened

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When running a service in WFWK.1, it may produce the error message: “CCS product line has not been opened: Return Code 9”.

If this happens to you, follow these simple steps below to resolve it.

 

First, you need to start at the application product line, then go to screen WF01.1. Next, “Add” the Process Automation Productline “Logan”.

 

Next you will need to restart the Lawson services, or restart the Lawson server. Try to run the service in WFWK.1 again.

 

This should resolve everything and  you should not get the error message again.

 

 

***Also, the length of the flow name is limited

Emerging Technology Innovations to Expect in 2023 and Beyond

Year after year new technology is discovered, improved, and taken to the next level. There is no shortage of innovation in this digital age. Keysight Technologies features an article on Yahoo! Finance highlighting the emerging technology innovation that industry experts predict will thrive in 2023 and beyond.

Quantum – Building the Foundation. “After decades-long hype around quantum computing and quantum systems, the industry will start to realize its potential for creating new opportunities in fields spanning cybersecurity, materials creation, financial analysis, and military receivers. Proactive companies will start investing in quantum, fostering quantum talent within the next generation of workers through university partnerships, hackathons, and other projects. This will create an ancillary boost to DEI initiatives resulting in much-needed diversity in the tech workforce. Recent research revealed that 74% of companies believe they will fall behind if they fail to adopt quantum. As a result, organizations will begin to shift their thinking that quantum is a futuristic technology and begin addressing key challenges, including financial resources and operations, and developing real enterprise applications of quantum by 2026, if not sooner.” – Dr. Eric Holland, Director of Quantum Engineering Solutions

Electric Vehicles – The Construction Industry Goes Green. “To date, EVs have been associated with climate-conscious consumers, but by 2025, expect adoption to come from some surprising sectors. For example, the construction industry stands to reap numerous benefits from utilizing EVs’ excess energy to power machinery that previously required cumbersome generators or numerous extension cords to function.” – Thomas Goetzl, VP & GM Automotive & Energy Solutions

Software Quality – Sustainability of Testing. “Traditional test automation is based on the need to run many fixed tests at defined periods (overnight, weekends and prior to a release, for example). The execution of each test requires significant computing power and thus has both an energy cost and an environmental impact. With the increase in energy prices and the greater awareness of sustainability, this legacy approach of “non-intelligent” test automation will be replaced by intelligent test optimization – in which the goal is to only run the tests that are known to identify a problem.” – Gareth Smith, GM Software Test Automation

6G – New Olympic Sport: The Metaverse. “The 2028 Summer Games will welcome 6G to the global stage. As a worldwide Olympic partner, expect Samsung to unveil a 6G deployment, which will be a pivotal part of how viewers consume events. For example, you can expect one of the two opening ceremonies to happen in the metaverse. The metaverse will also feature prominently in the user experience, enabling fans to participate in some Olympic events. We’ll also see certain sports and, potentially, eSports run a 6G Metaverse Olympics in parallel with the actual Games, with at least one medal awarded within the metaverse. As brands draw inspiration from the Olympics, there will be a subsequent explosion of 6G use cases throughout 2028.” – Colin Bauer, Market Initiative Manager Wireless Communications

Product Development – DIY Digital Twins Will Drive Up Recalls “Faster 5G rollouts are accelerating demand and expectations for adjacent advancements in complex technologies like autonomous driving, new distributed IoT applications, and the rollout of metaverse capabilities. Products involving this level of complexity need to meet more compliance and connectivity standards, operate across a much wider range of often unknown conditions, and are expected to be backward compatible with other systems that are not yet in the market. As a result, I anticipate that product developers will be tempted to build – known as do-it-yourself, or DIY – vs. buy their digital twins. Those taking DIY shortcuts will be leading the spike in product recalls.” – Jeff Harris, Vice President, Corporate & Portfolio Marketing

 

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