Old Edwards Inn and Spa Partners with Infor to Provide Superior Guest Experiences
Old Edwards Inn and Spa recently selected Infor to simplify its hotel management and revenue management functions. Per the press release, Infor EzRMS, the tech giant’s powerful hotel revenue management software solution, was implemented across all three of Old Edwards Hospitality Group’s properties. Infor’s cloud-based hospitality-specific applications will deliver faster turnover, higher profit margins and a more tailored guest experience. This will allow Old Edwards to reduce manual processes, obtain a clearer picture of who guests are via integrated guest profiles to inform better communications, and provide real-time visibility and intuitive processes to support staff and the guest experience. In addition, Old Edwards will have Infor Hospitality Management Solution (HMS), a hotel property management system (PMS) built in the cloud, to consistently meet and exceed modern guest expectations as well as better manage operations, deliver exceptional guest services, and provide a rich experience for all. Lastly, the solution provides scalability that can help meet present needs, along with whatever the future brings.