Infor and MphRx Announce Global Solution to Help Healthcare Organizations Manage COVID-19 Vaccine Inoculation with Real-World Clinical Data

Infor announced at the end of 2020 a global strategic partnership with MphRx to help healthcare organizations drive vaccine management for the novel Coronavirus. The complexity of the COVID-19 multiple-dose vaccines means it is critical that health systems implement vaccine management solutions to ensure patient health through this crisis and remediation. This applies to pharmaceutical manufacturers, governmental healthcare, hospitals, life-sciences organizations, pharmacies, and payers. The Infor Cloverleaf-Minerva solution provides a unified health record across the enterprise with Minerva’s vendor-neutral SMART on FHIR repository.  Per the press release, Infor and MphRx brings together two best-in-breed platforms to deliver what is critically needed today — an integrated and comprehensive enterprise solution for healthcare organizations to address the challenges in digital transformation including COVID-19 demands. MphRx’s Minerva aggregates data from across healthcare information systems and transforms it into a single, unified, FHIR-based patient record — a digital pathway to a new world of omnichannel care. Complementing this capability, Infor Cloverleaf Integration Suite streamlines the exchange of clinical data to help improve healthcare outcomes and business operations.

 

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5 Tech Trends To Watch In 2021

There were a handful of challenges in the tech world because of the COVID-19 Pandemic. Remote work and learning, online collaboration, video teleconferencing, and virtual healthcare to name a few saw more demand than ever. While we do not know when things will go “back to normal”, we should continue to think the tech world will be challenged further in 2021. Innovation & Tech writer Ashley Finnstrom shares 5 tech trends that we should keep an eye on in the coming year.

Quantum Computing – The use of quantum computers has grown during COVID-19, helping the manufacturing industry more accurately determine supply and demand on important products as well as anticipating trends.

Connected Healthcare – The need for telemedicine is growing as the pandemic requires innovative solutions to manage and monitor patient conditions from home.

Artificial Intelligence (AI) – Heading into 2020, AI was taking over innovation for marketing and data analysis. Focus on other industries has introduced the next wave of artificial intelligence, Natural Language Understanding (NLU).

Cryptocurrency – Decentralized finance (DeFi) refers to an open financial system outside the government’s reach utilizing cryptocurrency or altcoin. The rise of cryptocurrency has led to traditional companies Visa, Mastercard, PayPal, and even JP Morgan contributing banking systems and services to the growing trade.

5G Devices – 5G got off to a slow start in 2020 after the pandemic brought phone sales to a near halt. With consumers getting back to normal, industry leaders expect 5G devices to thrive. 2021 will bring more affordable prices, compatibility, and a further crossover into IOS hardware.

As we continue to face the unknown with this global pandemic, we can at least expect the tech world to continue to adapt and make our lives as connected as possible.

 

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Validating the IdP certificate in Lawson and Landmark

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If you are using AD FS to authenticate against Lawson, and having trouble connecting to either Lawson or Landmark, one thing you need to verify is the IdP certificate.  This certificate should be the Token Signing Certificate that is exported from the AD FS manager.

To make sure the certificate is valid in Lawson, use an LDAP browser to connect to your Lawson AD LDS instance.  Navigate to lwsnSecData > svcprop > [your ADFS service name].  Open the properties of the IdPSigningCertificate and validate the lwsnSvcPropValueBinary value.  If it is blank, you need to delete and reinstall the IdPSigningCertificate.  If it is not blank, but you are still having trouble with connecting to Lawson, and you’ve tried everything else, it doesn’t hurt to delete and recreate the certificate.

To delete and reimport the certificate in Lawson, log into ssoconfig.  Select Manage WS Federation Settings > Manage Certificates.  Select “Delete IdP Certificate” and type in the service name for which you are deleting the cert.  Then select “Import IdP Certificate”.  Provide the service name and full file path.

To validate the Landmark certificate, in Rich Client GEN navigate to Service > [the service that is used with AD FS].  In Service Properties, check the IdPSigningCertificateThumbrint.  Make sure it matches the thumbprint on your Token Signing certificate that was exported from AD FS.  If it doesn’t match, then follow the steps to delete and reimport the certificate.

To delete the certificate, in a Landmark command window, type the command secadm -m.  Choose option 30 (Manage WS Federation Settings).  Choose option 1 (Manage WS Federation Certificate).  Select 6 to delete the certificate (provide the service name).  Then, select 5 to import the certificate (provide the service name and file path).

6 Steps to a Successful CRM Implementation

Customer relationship management (CRM) software has since evolved from a tool to help sales teams store customer data into an intricate hub that drives the technology suite of any business. When implemented right, it adds immense value to your company. Marketing expert Jordan Beier shares an article on Business News Daily about the powerful impact a CRM platform can bring to your business when utilized correctly. According to Beier, these six key concepts clarify the required investment and strategies that businesses can follow for a successful CRM implementation process.

  1. Set realistic, actionable goals. You should have a clear and simple vision for your CRM directly related to your most essential business functions.
  2. Do your research to find the right CRM solution. The most important factors in your decision could include pricing, the relevancy of the CRM’s tools to your process, ease of use and available integrations.
  3. Select a CRM team, with department champions. Once you have selected the CRM platform that most closely aligns with your company vision, you can mobilize the creation unit. This requires a specialized team to complete daily tasks and steer progress.
  4. Forecast the costs and benefits. Work with your various teams to forecast the specific effects this CRM will have on your business during the implementation process, the initial six months after launch as your team acclimates, and the following 12 months once the CRM is a fixed part of their daily use.
  5. Migrate and integrate data. Cleaning your data and migrating it into the new CRM platform will be the longest element of the implementation. Consequently, missing or incorrect data needs to be acquired and fixed, or it will reduce the effectiveness of your CRM.
  6. Train the team and test the system. Most CRM offerings include training and consulting programs to enable businesses to get the most out of their platforms. During this testing phase, assign your IT team to perform quality assurance tests. Some bugs are inevitable, but you don’t want the opening launch to be marred by many urgent IT fixes while the system is live.

Beier mentions some common CRM implementation mistakes to avoid such as doing too much too soon or losing team support during the initial implementation period. Take the time to implement the necessary software and programs and invest in training your staff, which includes addressing any concerns early on. Lastly, don’t forget the purpose of a CRM once it’s implemented. A CRM platform helps your team solve problems; it doesn’t solve problems itself. When utilized right, the power of CRM can introduce your business to many opportunities.

 

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Sega Entertainment Replaces Legacy Systems with Infor ERP

Infor Japan KK, the Japanese subsidiary of Infor, recently announced that Sega Entertainment has successfully rolled out Infor LN, an ERP solution for manufacturing, in July 2020. The on-time go-live has enabled arcade manager workloads to be reduced by approximately 20% in some outlets, and the new system is also helping to minimize pandemic infection risks and drive workstyle reforms by cutting arcade work processes. This project was carried out by Hitachi, Ltd., an Infor partner. With Sega Entertainment’s main business in amusement arcades, in recent years it has also launched restaurant merchandising businesses and an official app integrated with electronic payment function at their outlets.  Per the press release, Sega Entertainment is currently endeavoring to streamline both its internal and outlet operations to enable its employees to better focus on new initiatives. That being said, their legacy systems where not up to the task, thus their process in finding the best ERP system led them to deploying Infor LN as its ERP system for handling core management operations including accounting, procurement and logistics. Sega Entertainment’s operations are now running smoothly this new system, and new improved workflows enabled by Infor LN are becoming established. Moving forward, the company plans to leverage Infor LN for other purposes of their growth and expansion, including inventory visualization in logistics management and system support for new businesses, which was difficult under the old system. Ultimately, Sega Entertainment is building an ERP system for business transformation that enables it to support new business projects while scrapping legacy infrastructure and streamlining its business operations.

 

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What to do when the Java install location changes

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When Java is updated or moved on the Lawson server, the application will also need to updated to use the new location.

First, update the system environment variables JAVA_HOME and LAW_JAVA_HOME.  Also, update those entries in install.cfg so that location will be used for future updates.

You may also need to run the command to update the environment parameters.  Create an XML file with the following data (using your new location for java):

Then, navigate to GEN_DIR/bin and run the LaMgmtCmd.exe command with the -u option to update the environment parameters:

LaMgmtCmd.exe -u <environment> <update file>

To view your environment parameters, run the LaMgmtCmd command with the -r option

Tech Pros Predict 12 Trends That Will Dominate The Industry In 2021

The major disruption of 2020, also known as the COVID-19 pandemic, could not have been predicted by anyone. Even as the calendar year is coming to an end, there are still a lot of unknowns in the coming year. However, a lesson learned from this major disruption is how we need to deal with sudden change and what we need to focus on in the future. Tech leaders are already thinking about the new trends and developments that will dominate in the coming months. The Expert Panel from the Forbes Technology Council share 12 predictions about the technology trends they expect to come to the fore in the coming 2021 year below:
  1. Enhanced CX Through Digital Tech. “We will see an acceleration of digital’s role in creating superior customer experiences. More companies will continue to invest in the cloud, data and digital technologies that make their customers’ lives easier.” – Eugene Khazin, Prime TSR
  2. Aggressive Infrastructure Modernization. “In 2021, we will see budgets shift to support aggressive modernization initiatives, starting with foundational infrastructure, to make business elastic, available, reliable and secure—in a word, resilient.” – Kris Beevers, NS1
  3. New Customer Data Privacy Laws. “Consumers want to know their privacy is being protected, especially now that using more digital services is a necessity. Because legislators have a template to draw upon using legislation enacted in California, Nevada and other states, we’ll see many new data privacy laws introduced in the next year in regions that otherwise might have taken a decade or more to enact similar protections.” – Stephen Ritter, Mitek Systems
  4. Increased Focus On Secure Voting. “This election proved that there is terrible security around applications and accounting for individuals. The solutions on the market are hackable and have a security layer that needs to be worked on to allow all voters to vote once and do it remotely.” – Christopher Carter, Approyo
  5. Expansion Of Smart Spaces. “Smart spaces, with an emphasis on smart cities, have been exploding due to our intense interest in monitoring and optimizing human behavior patterns. We can expect that smart spaces initiatives will evolve in 2021 to match these changes, with particular emphasis on smart homes and home-work spaces.” – Jeff MacMillan, StorMagic
  6. Combination Of Artificial Intelligence And Machine Learning With Human Ingenuity. “The collaboration between people, data and artificial intelligence will usher in a massive transformation in how we work and live.” – Heidi Messer, Collective
  7. Growing Acceptance Of Online Payments. “One trend that will continue into 2021 is the need for people and merchants to accept online payments.” – Adi Ekshtain, Amaryllis Payment Solutions
  8. More Creative Uses Of Automation. “We are going to see more tech companies find creative uses for automation, while core teams will focus more on the “human” aspects of the business.”- Thomas Griffin, OptinMonster
  9. Expanded Use Of Autonomous Vehicles. “Autonomous vehicles—specifically robotic delivery—will have a huge impact on the tech industry in 2021. Self-driving technology brings safe, accessible transportation to millions of people in need.” – Ashwini Choudhary, Recogni
  10. Growing Use Of AI In Healthcare. “Artificial intelligence will continue to deepen its footprint in healthcare, especially post-pandemic. Understanding and closing the gaps related to the social determinants of health will lead the population-wide health strategies of the future.” – Trisha Swift, ZeOmega Population Health Solutions
  11. Formalization Of 2020 Stopgap Tech. “The big technology trend for 2021 will be making permanent solutions out of the reactive fixes 2020 required. While many technology implementations were simple stopgap measures, others, such as remote work, will be here for the long haul.” – Joe Onisick, transformationCONTINUUM
  12. Emergence Of New Job Roles. “New trends bring new possibilities, which lead to new job roles to shape tech experiences. For example, the emergence of hybrid events means every event will need an event technologist to design experiences with tech. The integration of AI into work processes and most projects means an AI business strategist’s role will emerge. And there will be a need for a role focused on the integration of inclusion policies in all digital transformation projects.” – Chaitra Vedullapalli, Women in Cloud

 

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10 Benefits of ERP integration for B2B eCommerce

According to Digital Commerece 360’s 2020 report, online sales on B2B eCommerce sites have increased by 18.2% to $1.3 trillion. this significant growth in sales spans across many parts in the channel from manufacturers and distributors to retailers of B2B businesses of all sizes in various industries. one key reason for this is because of enterprise resource planning (ERP). In order to embrace digital transformation and move to eCommerce, a seamless ERP integration is the key. Gartner predicts with integration of tools like ERP, B2B businesses with these strategic investments will grow from 40% in 2019 to 65% in 2024. An article on roboticsandautomationnews.com, below are 10 benefits of ERP integration for B2B ecommerce businesses:

  1. Automate manual processes
  2. Provide accurate pricing
  3. Increase inventory visibility
  4. Eliminate errors during ordering
  5. Offer omnichannel experiences
  6. Make better use of data
  7. Scalability and security
  8. Future-proof your business
  9. Improve compliance
  10. Boost the customer experience

While ERP systems come with a price tag, it’s return on investment and improved customer experiences is a competitive advantages that B2B businesses should not pass up.

 

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Resolving Bouncy Castle Errors

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After a WebSphere fix pack, or an update of some kind, you might see a 500 server error that indicates a Bouncy Castle jar mismatch.

To verify that your issue is related to Bouncy Castle, you can check the ssoconfig/SSOCfgInfoServlet web page to see if the XML will render.  If you see a similar error below, check the ios.log.  The “NoSuchProviderException: No such provider: BC” indicates that the Bouncy Castle jar files need to be updated.

[10/15/20 9:06:31:448 CDT] 000000ef SystemErr     R com.lawson.lawsec.authen.LSFSecurityAuthenException:Message:java.security.NoSuchProviderException: No such provider: BC

Stack Trace : java.security.NoSuchProviderException: No such provider: BC

at javax.crypto.Cipher.getInstance(Unknown Source)

at com.lawson.lawsec.authen.AuthenDat.decryptData(AuthenDat.java:2619)

at com.lawson.lawsec.authen.AuthenDat.getRMPrivUserPass(AuthenDat.java:521)

at com.lawson.lawsec.authen.LawsonAuthentication.getJNDIProps(LawsonAuthentication.java:1087)

at com.lawson.lawsec.authen.LawsonAuthentication.getInitialDirContext(LawsonAuthentication.java:1045)

at com.lawson.lawsec.authen.LawsonAuthentication.getInitialDirContext(LawsonAuthentication.java:1033)

at com.lawson.lawrm.rmMetaMgr.RMContext.getDirContext(RMContext.java:464)

at com.lawson.lawrm.rmMetaMgr.RMContext.getRMMetaDataManager(RMContext.java:798)

at com.lawson.lawrm.rmMetaMgr.RMContext.InitContext(RMContext.java:282)

at com.lawson.lawrm.rmMetaMgr.RMContext.<init>(RMContext.java:162)

at com.lawson.lawrm.rmMetaMgr.RMContext.<init>(RMContext.java:126)

at com.lawson.lawrm.rmMetaMgr.RMContext.getInitialContext(RMContext.java:208)

at com.lawson.lawrm.rmMetaMgr.RMContext.borrowRMContext(RMContext.java:303)

at com.lawson.lawsec.authen.LawsonService.<init>(LawsonService.java:152)

at com.lawson.lawsec.authen.LawsonSecurityXRefImpl.getServiceForName(LawsonSecurityXRefImpl.java:365)

at com.lawson.lawsec.authen.LawsonSSODomainManagerImpl.getDefaultPrimaryService(LawsonSSODomainManagerImpl.java:320)

at com.lawson.security.vulmit.VulnerabilityMitigation.getDefaultPrimaryService(VulnerabilityMitigation.java:193)

at com.lawson.security.vulmit.VulnerabilityMitigation.getStringServiceProperty(VulnerabilityMitigation.java:203)

at com.lawson.security.vulmit.VulnerabilityMitigation.configureAntiCsrf(VulnerabilityMitigation.java:173)

…

 

To update the jar files, navigate to WAS_HOME/java/bin and run the command “java -jar %GENDIR%/java/thirdparty/bcinstall.jar”.  This will automatically check the validity of your Bouncy Castle jar file and update if needed.

D:\IBM\WebSphere\AppServer\java\bin>.\java -jar %GENDIR%\java\thirdParty\bcinstall.jar

Testing for provider … FAIL: No such provider: BC

Installing provider

Installing bcprov-jdk16-145.jar

transferring …….done

Adding java.security entry

Adding org.bouncycastle.jce.provider.BouncyCastleProvider to java.security file

backing up ………………………………………………..done

D:\IBM\WebSphere\AppServer\java\jre\lib\security\java.security backed up to D:\IBM\WebSphere\AppServer\java\jre\lib\security\java.se

curity1901856172194836655.bak

placing new properties ………………………………………….done

Testing for strong encryption policy … PASS.

..done

backup D:\IBM\WebSphere\AppServer\java\jre\lib\security\policy\unlimited\local_policy.jar to D:\IBM\WebSphere\AppServer\java\jre\lib

\security\policy\unlimited\local_policy.jar78069013951101779.bak

..done

copied D:\IBM\WebSphere\AppServer\java\jre\lib\security\policy\unlimited\US_export_policy.jar to D:\IBM\WebSphere\AppServer\java\jre

\lib\security\policy\unlimited\local_policy.jar

Verifying provider … PASS.

Verifying policy … PASS.

Summary :

Provider installed successfully

Policy installed successfully

Crypto policy set

 

Infor Becomes Founding Sponsor of The Smart Factory at Wichita

Infor has become the first founding sponsor of The Smart Factory @ Wichita, a new Industry 4.0 immersive experience center launched by Deloitte and Wichita State University in Kansas. Per the press release, Infor, Deloitte, Wichita State and the Smart Factory partner ecosystem is expected to help customers across numerous industries continuously innovate and develop next-generation, value-added services. A smart factory is a highly digitized, connected production facility that uses technologies such as artificial intelligence (AI), Internet of Things (IoT) and robotics to help companies manufacture products, create new business value, unlock data-driven insights and automate or eliminate business processes. At The Smart Factory @ Wichita, Infor will create and demonstrate a practical, ready-to-deploy technology package which will address eight key smart factory use cases:

  • Factory asset intelligence and performance management
  • Quality sensing and detection
  • Factory synchronization and dynamic scheduling
  • Augmented workforce efficiency
  • Plant consumption and energy management
  • Smart warehousing
  • Smart conveyance
  • Engineering collaboration and digital twins (digital representations of physical environments)

The new Smart Factory facility is anticipated to open in 2021.

 

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