Sega Entertainment Replaces Legacy Systems with Infor ERP

Infor Japan KK, the Japanese subsidiary of Infor, recently announced that Sega Entertainment has successfully rolled out Infor LN, an ERP solution for manufacturing, in July 2020. The on-time go-live has enabled arcade manager workloads to be reduced by approximately 20% in some outlets, and the new system is also helping to minimize pandemic infection risks and drive workstyle reforms by cutting arcade work processes. This project was carried out by Hitachi, Ltd., an Infor partner. With Sega Entertainment’s main business in amusement arcades, in recent years it has also launched restaurant merchandising businesses and an official app integrated with electronic payment function at their outlets.  Per the press release, Sega Entertainment is currently endeavoring to streamline both its internal and outlet operations to enable its employees to better focus on new initiatives. That being said, their legacy systems where not up to the task, thus their process in finding the best ERP system led them to deploying Infor LN as its ERP system for handling core management operations including accounting, procurement and logistics. Sega Entertainment’s operations are now running smoothly this new system, and new improved workflows enabled by Infor LN are becoming established. Moving forward, the company plans to leverage Infor LN for other purposes of their growth and expansion, including inventory visualization in logistics management and system support for new businesses, which was difficult under the old system. Ultimately, Sega Entertainment is building an ERP system for business transformation that enables it to support new business projects while scrapping legacy infrastructure and streamlining its business operations.


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