10 Benefits of ERP integration for B2B eCommerce

According to Digital Commerece 360’s 2020 report, online sales on B2B eCommerce sites have increased by 18.2% to $1.3 trillion. this significant growth in sales spans across many parts in the channel from manufacturers and distributors to retailers of B2B businesses of all sizes in various industries. one key reason for this is because of enterprise resource planning (ERP). In order to embrace digital transformation and move to eCommerce, a seamless ERP integration is the key. Gartner predicts with integration of tools like ERP, B2B businesses with these strategic investments will grow from 40% in 2019 to 65% in 2024. An article on roboticsandautomationnews.com, below are 10 benefits of ERP integration for B2B ecommerce businesses:

  1. Automate manual processes
  2. Provide accurate pricing
  3. Increase inventory visibility
  4. Eliminate errors during ordering
  5. Offer omnichannel experiences
  6. Make better use of data
  7. Scalability and security
  8. Future-proof your business
  9. Improve compliance
  10. Boost the customer experience

While ERP systems come with a price tag, it’s return on investment and improved customer experiences is a competitive advantages that B2B businesses should not pass up.


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