Aircom Drives into the Cloud with Infor

Aircom Automotive has selected Infor CloudSuite Automotive, running on Amazon Web Services (AWS), to help the automotive supplier expand internationally. Per the press release, choosing Infor provides the company with access to a scalable, complete industry solution that allows it to reduce infrastructure costs. Additionally, the most important goals for this implementation are replacing the current system with a more modern and functional one and implementing proven industry practices to help Aircom expand its business. The Infor cloud solution provides a flexible way to grow the business globally, particularly in China, India and Mexico. This project is being implemented by international Infor alliance partner Merino Consulting Services BV, and will be supported by S&T, an Infor channel partner in Poland. The article also notes that after deployment, the system will initially be used by more than 100 employees in Poland, before it is deployed in other countries.

 

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How to check the delivery history of a specific LBI smart notification over a long period of time

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LBI, or Lawson Business Intelligence, smart notification is a great way to send out reports to users. Often times its good to check which users are getting the report and may have gotten it in the past.

To check this follow the steps below:

  1. Login to your LBI environment and go to Tools Dashboard >> Smart Notifications
  2. Select the Admin tab and click Delivered History

  1. In Delivered Alert History, you can set the dates as you wish to search a window of time, however this will bring back all notifications which can be cumbersome to look through

  1. To filter down on one report, simply click the Search box under Alert ID to locate the ID number.

  1. Type your report name and click search, select the correct one:

  1. Now you should see an Alert ID, click Get Delivered Alert History to see that report only and its recipients:

That’s it! Click Next Page to view the next set of records for longer date ranges.

City of Coral Gables Selects Infor to Reach New Levels of Operational Efficiency and Innovation

The City of Coral Gables, Florida, has selected Infor to help the organization provide better service to its constituents. The tech giant will support the city in its goal of reaching new levels of efficiency and innovation and promoting a culture of exceptional customer service. Per the press release, the city will implement a suite of Infor cloud applications to streamline financials, supply management and human capital management to better aggregate data through deep industry-specific analytics and artificial intelligence. Further, Coral Gables also will implement key Infor analytics solutions and set up a cloud operating platform for the future that will help enhance productivity, and bring business processes and artificial intelligence together to offer unparalleled insights. Infor will provide the city a platform for networked business analytics, help automate the process of preparing data and add an adaptive user experience.

 

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Fixing a Scheduled LBI Report Instance Parameters

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Often times a user is responsible for updating dozens of LBI report schedules that generate daily, weekly, and monthly report instances.

A parameter might have been set incorrectly and is now generating the incorrect data for a bunch of instanced reports that now are useless and no one noticed until several report instances existed.

Today we are going to go over how to easily fix those report instances assuming one has admin access and crystal reports installed.

Here is an example of a report a user was viewing that contains no bursting data for that user because it has the incorrect parameters:

First thing to note is the Report ID and Instanced ID as highlighted below.

Let’s now export the report as a Crystal report as shown by the arrow below.

Open the exported report in Crystal and press F5 >> Prompt for new parameter values >> OK

This should pull up the incorrect saved parameters. Change it to the proper values and press OK to generated the report with data. (you may be prompted for credentials, you’ll need some sort of db read access).

After the data is generated go to File >> Save and make sure “Save Data with Report” is highlighted:

Now go to the report instance that you exported this from and click details:

Under Report Actions >> Republish >> Choose File >> Find the updated crystal report, select >> Save

That’s it! Now view the report again and see if it shows the correct data. Do this for the rest of the reports.

Why Small And Mid-Market Organizations Need Modern ERP

The modern enterprise resource planning (ERP) platform has been a clear benefit for large companies off the bat. All departments across a business can work in a connected way, freeing up time and costs.  So why haven’t more small and mid-market businesses (SMBs) made the switch yet? Simply put, SMBs usually run their operations with a mixture of manual processes, various spreadsheets and software, and disconnected point solutions because they don’t have the same amount of resources as larger companies. But no matter the size, ERP systems would make any sized business run smoothly. SAP expert Brian Mortimer shares an article on Forbes explaining why SMBs would benefit from modern ERP systems. More specifically, cloud-based ERP platforms would keep even the smallest company’s network of employees connected and up to date on current information. Mortimer points our that businesses recognize that an ERP platform will help a company have a tighter grip of their entire business, improve cashflow, fast-track reporting, and make it easier to comply with regulations. Modern cloud-based ERP systems are the key to continue your business’ growth. SMBs, Mortimer says, would do well to consider a modern ERP platform that will provide the process efficiencies enjoyed by larger competitors, as well as data-driven insights and agility for scale and innovation.

 

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How Partnerships Can Improve Your B2B Customer Experience

The 2020 pandemic’s dramatic shift to online commerce has prompted many B2B buyers to want companies to offer new ways to access their services and products at an experience that’s easy and simple. Companies need to meet these expectations head on or risk losing business to competitors. Business development executive Denise Purtzer shares an article on Destination CRM of a strategic solution to this approach. She suggests forming strategic partnerships with other businesses to create an ecosystem that delivers what your customers want, so they don’t have to seek out what they need from your competitors. If you choose your partners carefully, Purtzer notes, you can give your customers what they want without making major investments in developing new lines of business or new in-house CX initiatives. This strategy of company-to-company partnerships is helpful for adding new services that complement your existing offerings and help your customers accomplish their goals. There are many areas in your business that make this cost effective and beneficial that Purtzer highlights.

Support for self-service buying. “If your business still relies on the catalog-and-sales-call method, one of the most impactful partnerships you could make might be with a B2B e-commerce platform that integrates with your current product catalog so that your customers can research products and services and place orders online quickly at any time, the way they shop in their personal lives. A good e-commerce partner will offer a constellation of its own partners to help you build out your self-service portal, such as design, content, SEO, and user experience services, so you don’t have to find, vet and hire all those providers on your own.”

End-to-end services. “If you offer e-commerce services, take a look at where your customers need more support during their own sales cycles. For example, you might partner with digital marketing service providers to help them drive traffic to their websites and also partner with returns management services to ease their return logistics burden.”

Complementary services. “If your business serves customers in a vertical that requires specialized knowledge from service providers like inventory and supply-chain management, bookkeeping and accounting, maintenance, logistics coordination, regulatory compliance or cybersecurity, you and the service providers you already use might benefit from setting up referral partnerships.”

Purtzer notes that the most successful partnerships build and create value over time. This kind of long-term benefit requires defined roles, ongoing communication and the willingness and ability of both partners to keep up with their customers’ needs.

 

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How your IT department will be affected by an Acquisition

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Your IT department will be busy during an Acquisition.

Once the decision is made which system will be the surviving system – yours or the acquisition’s system – that is when your IT department will get even busier. They may even be involved with comparing the systems and determining which might be the better system to consolidate the data into.

The obvious part your IT department will play is data extraction and data mapping for the data that needs to copied and converted from the sunsetting system and moving it to the surviving system. All of your interfaces need to be reviewed to determine which of those need to be moved or adjusted to continue “talking” to the surviving system.

When considering an acquisition there are many considerations. Some of these are:

How much history needs to be converted from the sunsetting system and moved to the surviving system?

How will historic transactions continue to be accessed from the sunsetting system when needed?

Coordination between IT departments (acquiring company and acquired organization) on current interfaces and how they will be handled in the combined organization.

Make sure to start with a BRD – Business Requirement Document – so you have a road map of what is expected throughout the process. This helps all involved – the acquired company, the acquiring company and any partner you may engage – know what is expected from all parties.

Accor Transforms its Accounting System for Hotels in Middle East with Infor SaaS Solution

Accor IMEA, an augmented hospitality leader, is transforming its accounting systems with Infor SunSystems, a powerful financial management solution, on AWS. This transformation will benefit the business from an anticipated rebound in the region’s hospitality sector as a result of the impact of the COVID-19 pandemic. Per the press release, Accor has deployed Infor SunSystems to develop its new chart of accounts, and to manage and automate the finances for its hotels in the India, Middle East, Africa and Turkey region. The switch from an on-premise to a cloud solution will help the hospitality business standardize its systems, and improve overall efficiency, oversight and security. Further, Accor will streamline its budgeting and forecasting processes, enabling hotel managers to improve their ability to plan ahead. It will drastically reduce downtime caused by hardware problems and software updates.

 

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Configure a Relying Party Trust to Use a Specific Claims Provider Trust

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If you have AD FS configured with one or more Claims Provider Trusts, you may want to force the user’s browser to load one of those CPT’s instead of loading the main AD FS screen that provides them a choice. This is accomplished using the Set-AdfsRelyingPartytrust command in PowerShell. On the main AD FS server, open PowerShell as administrator. Run the command Set-AdfsRelyingPartyTrust -TargetName <the name of your RPT> -ClaimsProviderName @(“<the name of your CPT>”).

For example, before making the change, users are presented with a choice of AD FS logins. In this example, one is the main AD FS instance, and the other is the Claims Provider Trust.

And after the change, the user will automatically be directed to the login for the claims provider trust (so there is no need for them to make a selection).

Gillette Children’s Specialty Healthcare Begins Cloud Transformation Journey with Infor

Gillette Children’s Specialty Healthcare in St. Paul, Minnesota recently selected Infor CloudSuite Healthcare for financial and supply chain management. In 2020, Gillette was in search for a new enterprise resource planning (ERP) solution with healthcare-specific capabilities that would clinical integration and less reliance on third-party applications as well as a single source of truth for reporting analysis. Today’s healthcare environment relies on mobility as the key to ensuring current information is at hand, enabling accurate, informed decisions. Which is what led to Gillette choosing Infor. Working alongside implementation partner Bails & Associates, the organization will implement a scalable, sustainable, and forward looking solution. Per the press release, Infor CloudSuite, built on Amazon Web Services® (AWS), will deliver embedded analytics and industry-specific functionality, and will enable employees to reduce manual data processes, quickly answer critical business questions, and analyze business performance and scenario planning. Further, industry-specific financial capabilities will help Gillette reduce data-entry redundancies and produce more accurate and timely reports. This provides transparency that leads to improved budget management, effective cost-reduction strategies and more accurate forecasting.

 

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