The hotel industry is one of the biggest legs in travel and tourism, a major player in the global economy. As the hotel industry continues to grow, technology will play a key role in its evolution. Sales play a vital role yet not every hotel brand is taking advantage of the multitude of technology available for their business’ . While giants like Marriott and Hilton utilize customer relationship management (CRM) software, it isn’t used at capacity. More and more hotel chains need to take advantage of the technology curated for their sector. Forbes Council Member Akash Goel shares an article highlighting the many technology advancements available in the hotel and hospitality sector that brands need to take full advantage of immediately.
Lead Generation: “Lead management tools can merge leads from various sources, deduplicate them and maintain the most up-to-date information for the best top-of-the-funnel leads—all stored in a lead bank.”
Lead Enrichment And Qualification: “Multiple lead sources contribute to enriching a prospect with maximum data points. Using factors such as the industry, size and proximity of a business to a hotel, as well as the hotel’s product offerings, lead scoring can help sales professionals prioritize, qualify and focus on the most promising leads.”
Automated Outreach Campaigns: “With contact information for most businesses and employees readily available, reaching out via email can be an effective way to generate interest and qualify leads. Tools can help track open and reply rates to optimize the process and update lead scores.”
System Integration (CRM): “Connecting the customer relationship management (CRM) tool with the hotel’s central reservation system (CRS) can further simplify post-sales efforts. Dashboards can highlight contracts that are at risk of being lost, those that aren’t meeting expectations and those that have further scope for upselling. Automated communications and reminders also help strengthen the relationship.”
Technology has proven its positive impact in other industries, and the hotel industry is no exception. Travel and tourism isn’t going anywhere especially now that it seems the economy is slowing coming back to the pre-covid times. Embracing technology in hotel operations will significantly help with sales.
For Full Article, Click Here
La Maison Camus Chooses Infor for Global Digital Transformation Plan
NewsRecently, Maison Camus, one of the leading French spirits companies worldwide, has chosen Infor CloudSuite Food & Beverage as part of their digital transformation plan. Per the press release, La Maison Camus aims to provide the cognac with a modern, structured tool to manage all activities from manufacturing to sales administration, including accounting and financial management, as well as procurement and stock management, all with increasingly demanding quality monitoring. Infor CloudSuite Food & Beverage is a comprehensive enterprise resource planning (ERP) solution designed to help food and beverage companies meet changing customer expectations, better manage their supply chains and reduce waste. This solution, with the help of their partners Hetic3 proposing to have all the business and functional expertise in this sector, was decisive in the choice in terms of their ability to support the cognac manufacturer in optimizing and accelerating its activities, without sacrificing any of the level of quality demanded by its customers. The solution will be deployed in January 2024 in a multi-tenant cloud environment powered by Amazon Web Services (AWS) and will allow the 120 employees dedicated to the cognac activity to concentrate on higher value-added tasks.
For Full Article, Click Here
Weekly Patch Notification: February 18, 2023
Articles, Frontpage Article, PatchesHow to create a Lawson Business Intelligence (LBI) Report Schedule
Articles, Frontpage Article, PatchesYou may have a report in LBI that you want to create historical instances of as well as refresh data from time to time. Today we are going to go over how to do this in Reporting Services Admin.
This type of work is typically done by a Lawson technical and or functional resource depending on the type of reports and their complexity. Organizations often hire a Lawson consultant team who offer managed services at a fixed monthly rate. These Lawson teams have a wider range of expertise and knowledge and are ideal for larger organizations but also are great for smaller ones that don’t need a dedicated Lawson employee on-site. Nogalis does offer this as a service so feel free to reach out to us via our contact page.
How Integration-As-A-Service Could Be The Missing Link For People-Centric Organizations
NewsEnterprise resource planning (ERP) systems act as an organization’s central hub for data, transactions, logistics, and almost every aspect of your business. In modern people-centric organizations, lots of time and money is invested in ERP systems, yet even with all the manpower, there is still so much needed to get the most out of your systems. This is where automation can come in handy. More specifically – integration-as-a-service. Claus Jepsen, Forbes Councils Member and CTO at Unit4, shares an article explaining how much of a difference maker integration-as-a-service is for people-based organizations. According to Jepsen, Integration-as-a-service offers an opportunity to realize their ambitions of automation—and make time and cost savings. This can be especially time-consuming for professional services organizations (PSOs), says Jepsen. PSOs require a multitude of applications in their software ecosystem since no ERP provider delivers all required capabilities in one suite. ERP vendors can offer a suite that includes turnkey integration flows. Even better, they can offer “integration-as-a-service,” removing the burden of integration by not only delivering the integrations but also maintaining and updating your company’s whole ecosystem of integration flows on an ongoing basis. However, Jepsen points out, integration alone isn’t a full solution; it’s what you do with that data that really matters. Below are three ways, according to Jepsen’s industry insights, that you can utilize integration-as-a-service to create new value by offering new opportunities and greater efficiencies for PSOs.
Jepsen concludes that integration-as-a-service could be the missing link within your people-based organization as it’s an effective way to realize the potential of your ERP and the potential of your employees talents across your organization.
For Full Article, Click Here
Amalthea Uses Infor Integrated AI Solution to Help Improve Cheese Quality & Yields, Build Customer Loyalty and Boost Sustainability
NewsInfor recently announced that Amalthea, a leading global provider of goat cheese and organic cow cheese, is using Infor’s integrated artificial intelligence (AI) solution – Infor Coleman – to help with improving cheese quality and yields, build customer loyalty and boost sustainability. Headquartered in the Netherlands, Amalthea strives to make the most of the top-quality goat milk it receives from about 50 goat farmers who are members of the Amalthea Cooperative of Goat Farmers. Per the press release, Amalthea modernized its ERP with Infor CloudSuite Food & Beverage in 2020 and has since leveraged the power of Infor’s cloud technology platform, Infor OS, to solve a critical milk yield business problem. This, according to the company, was previously hard to tackle because of outdated and disconnected applications, data silos and lack of time and resources. The modernization formed the building blocks to create AI-driven applications quickly and efficiently. Amalthea’s AI-driven yield deviation detection and explanation, a solution implemented in less than 90 days, is now fully automated – from data collection and processing to presentation. Additionally, Amalthea is utilizing Infor CloudSuite Food & Beverage throughout its supply chain, from the reception of milk to the cheese warehouse. Further, Infor technology also has helped Amalthea improve the speed and efficiency of its financial closing process from weeks to days. Being in the cloud with Infor provides Amalthea a strong foundation for future growth, as data insights will play an increasingly important role in dairy production.
For Full Article, Click Here
How to Verify a user is set as a Ming.le user
Articles, Frontpage Article, NewsTo verify a user is set as a Ming.le user, we will use the IsMingleUser column as an example to complete the steps below:
You are then returned to the actor list which will update and the IsMingleUser column will be added to the Actor List screen.
Note:
Other columns that you may want to add to assist with user provisioning include:
IsActorDisabled – make updateable
IsAckBodReq – make updateable
MingleId – make updateable
IsActorIFSDisabled
AccountLockout.IsAccountDisabled
Beginning with versions 2022.03.00..632 (MT) and 11.0.51.0.6489 (ST/OP) the following fields have been added as updateable to the default Actor List:
IsMingleUser
IsActorDisabled
IsActorIFSDisabled
IsAckBodReq
MingleId
A Look Into the Latest Technology with This Year’s Super Bowl Commercials
NewsWhile CES takes the stage showcasing the latest innovation in January of each year to around 200,000 event goers, the Super Bowl commercial lineup takes a larger stage every February and introduces consumers to the latest technology we’ll see this year. Most notably lacking presence in this year’s line up of commercials in the technology space is crypto. This year’s technology line up went back to the basics of commercials 101 – celebrity cameos. Alicia Silverstone reprised her iconic Clueless role in a commercial for Rakuten – the online shopping savings mobile application. This was one of a handful of commercials showcasing mobile apps along with Uber One and Door Dash, reminding consumers that this is the year of technology that can be accessible at your fingertips. A helpful reminder that our phones have the power to keep us more connected, Google Pixel showcased the latest Pixel 7 with the help of familiar faces Amy Schumer, Doja Cat, and Giannis Antetokounmpo. Technology surely makes our lives easier, even in our professional lives. Adam Driver discovers the singularity that is Squarespace – a website that builds websites. This ‘meta’ concept showcases how easy it is for people to create online presence with a simple to use website builder. Speaking of meta, Keke Palmer takes us on a journey to explain exactly what the meta verse is in Facebook’s own ad. Streaming services Tubi and Netflix made appearances as well, with the latter introducing their newest partnership – with the help of Will Ferrell – with General Motors. The streaming giant and auto manufacturer have banded together to promote the use to Electric Vehicles in Netflix original content and GM supporting more consumers switching to EVs. Lastly, it wouldn’t be a technology lineup without the tech giant Amazon. While a dog food commercial brought us to tears, another four legged star was featured in a sentimental commercial with the pup finding a forever family. The family makes him officially feel at home as they browse Amazon’s website for a new kennel.
Click here to view this year’s technology commercials on TechCrunch
Weekly Patch Notification: February 11, 2023
Articles, Frontpage Article, PatchesHow to find a Lawson user ID from an HR11 Employee ID
Articles, Frontpage Article, NewsSome Lawson Security systems are setup with a form of the user ID being a combination of the last name with middle initials / first name initials.
Something like DoeJ for John Doe. Often users get their names updated due to a marriage or divorce and their user ID never gets updated along with their last name.
This type of work is typically done by a Lawson technical resource with a Security Administrator background. Organizations often hire a Lawson consultant team who offer managed services at a fixed monthly rate. These Lawson teams have a wider range of expertise and knowledge and are ideal for larger organizations but also are great for smaller ones that don’t need a dedicated Lawson employee on-site. Nogalis does offer this as a service so feel free to reach out to us via our contact page.
Revolutionizing Hotel Sales Functions With Technology
NewsThe hotel industry is one of the biggest legs in travel and tourism, a major player in the global economy. As the hotel industry continues to grow, technology will play a key role in its evolution. Sales play a vital role yet not every hotel brand is taking advantage of the multitude of technology available for their business’ . While giants like Marriott and Hilton utilize customer relationship management (CRM) software, it isn’t used at capacity. More and more hotel chains need to take advantage of the technology curated for their sector. Forbes Council Member Akash Goel shares an article highlighting the many technology advancements available in the hotel and hospitality sector that brands need to take full advantage of immediately.
Lead Generation: “Lead management tools can merge leads from various sources, deduplicate them and maintain the most up-to-date information for the best top-of-the-funnel leads—all stored in a lead bank.”
Lead Enrichment And Qualification: “Multiple lead sources contribute to enriching a prospect with maximum data points. Using factors such as the industry, size and proximity of a business to a hotel, as well as the hotel’s product offerings, lead scoring can help sales professionals prioritize, qualify and focus on the most promising leads.”
Automated Outreach Campaigns: “With contact information for most businesses and employees readily available, reaching out via email can be an effective way to generate interest and qualify leads. Tools can help track open and reply rates to optimize the process and update lead scores.”
System Integration (CRM): “Connecting the customer relationship management (CRM) tool with the hotel’s central reservation system (CRS) can further simplify post-sales efforts. Dashboards can highlight contracts that are at risk of being lost, those that aren’t meeting expectations and those that have further scope for upselling. Automated communications and reminders also help strengthen the relationship.”
Technology has proven its positive impact in other industries, and the hotel industry is no exception. Travel and tourism isn’t going anywhere especially now that it seems the economy is slowing coming back to the pre-covid times. Embracing technology in hotel operations will significantly help with sales.
For Full Article, Click Here