How Integration-As-A-Service Could Be The Missing Link For People-Centric Organizations

Enterprise resource planning (ERP) systems act as an organization’s central hub for data, transactions, logistics, and almost every aspect of your business. In modern people-centric organizations, lots of time and money is invested in ERP systems, yet even with all the manpower, there is still so much needed to get the most out of your systems. This is where automation can come in handy. More specifically – integration-as-a-service. Claus Jepsen, Integration-as-a-service offers an opportunity to realize their ambitions of automation—and make time and cost savings. This can be especially time-consuming for professional services organizations (PSOs), says Jepsen. PSOs require a multitude of applications in their software ecosystem since no ERP provider delivers all required capabilities in one suite. ERP vendors can offer a suite that includes turnkey integration flows. Even better, they can offer “integration-as-a-service,” removing the burden of integration by not only delivering the integrations but also maintaining and updating your company’s whole ecosystem of integration flows on an ongoing basis. However, Jepsen points out, integration alone isn’t a full solution; it’s what you do with that data that really matters. Below are three ways, according to Jepsen’s industry insights, that you can utilize integration-as-a-service to create new value by offering new opportunities and greater efficiencies for PSOs.

  1. Cut down on manual work. “Automation ensures data consistency and accuracy, and it can free up your people to do the things that add real value to your organization. At a time when finding and retaining talent is a challenge, this could be a vital tool for attraction and recruitment.”
  2. Keep up with the pace of legislation. “It takes a highly knowledgeable team to take care of data privacy and cybersecurity, but that’s a costly investment. With integration-as-a-service, you can hand the job over to your supplier, saving yourself time and money.”
  3. Prevent disruption to business-critical systems. “It’s possible for your service to be disrupted whenever an application integrated with your ERP system updates its API or software. This can be a significant issue for any business-critical system. An ERP supplier that proactively monitors these updates will change its whole service in advance, preventing disruption for all customers.”

Jepsen concludes that integration-as-a-service could be the missing link within your people-based organization as it’s an effective way to realize the potential of your ERP and the potential of your employees talents across your organization.


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