5 Fundamentals of a Foolproof CRM Strategy

Customer relationship management (CRM) has many benefits to it, including storing valuable customer information, a means of communication, and records/analyzes ways to increase productivity and sales. If you want to deliver five star customer…
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Infor Announces New Collaboration with Itemize

Infor recently formed a strategic collaboration with Itemize Corp., a leading expense document data extraction provider based in New York City. Infor's flexible and configurable travel and entertainment (T&E) expense management solution…
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Infor Helps Albertsons Companies Modernize US Manufacturing Plants

Albertsons Companies recently implemented Infor CloudSuite Food & Beverage (M3) at the company’s Norwalk beverage plants. The grocery giant plans to roll out the solution across all its manufacturing plants in the US. After the Safeway…
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Infor Delivers Coleman AI Digital Assistant

Infor recently announced the general availability (GA) of its Infor Coleman Digital Assistant. Designed to help maximize human work potential, Infor Coleman Digital Assistant will enable natural language extensibility and accessibility of…
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4 Things to Do if Your CRM Stalls Short of True ROI

Deciding on customer relationship management (CRM) for your company is a hurdle of it's own. But it doesn't stop after you choose and implement your new software. If you want to see a return on investment (ROI) you need to figure out what…
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How Will Technology Change The Healthcare Game?

Technology has the potential not only to improve healthcare, but save the industry money. Rajaie Batniji, Co-founder and Chief Health Officer, Collective Health, says the way to do this is by aligning the incentives right and enabling better…
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With Einstein Voice, conversational CRM is about to go mainstream

Customer relationship management (CRM) industry analyst Brent Leary shared his thoughts on the revolutionary product called Einstein Voice, an artificial intelligence (AI) voice assistant created by Salesforce. While AI and voice controls/assistants…
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Infor Acquires Vivonet

Infor recently acquired Vivonet, Inc., an industry leader in cloud-based hospitality solutions. "Vivonet's specialized applications are highly complementary to Infor, creating a more comprehensive suite for customers, and expanding our marketing…
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4 Benefits of CRM for Business

Communication has been influenced by such technological advances like social media, and whether or not we participate in any social networks, we see it everywhere - in the news, stores, workplace, etc. As a customer, social media helps you communicate…
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Replacing Your ERP? Criteria to Consider

Growth the greatest challenge in businesses. This is especially true regarding having the right enterprise resource planning (ERP) system to manage your organizations daily operations. It's important to have an ERP system that not only works,…
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