When Running PR160 or PR180 you may run into the error Ern2 Record exceeded limit size:

This is known to occur when the Earnings Record is blank on the Laser Print tab

  1. Update the Earnings Record parameter in PR160 or PR180.
  2. Rerun PR140.
    • If PR160/PR180 gives an error of still running, restart PR00 by hitting delete function twice in PR00 to clear out * and R flags.
  3. Run PR160 or PR180 again and verify Earnings Record field is filled with a value.

Customer relationship management (CRM) is one of the most important tools for  businesses today. In the last few years cloud technology has revolutionized the way data is stored and shared. CRM vendors have adopted the cloud to their systems, making for a more efficient program. Akhilesh Kumar Nandwana, vice president of business applications at Synoptek, shares an article on My Tech Decisions why you should implement a cloud-based CRM for your business. Here are a few key cloud CRM benefits for any business.

  1. Cost Efficient. “Moving to a cloud-based CRM is a financially sound decision. It saves a huge, upfront investment on the infrastructure and allows the organization to outsource the maintenance work to a consultant at a fixed cost.
  2. Anywhere, Anytime Access. “Unlike on-premises CRM, the cloud-based CRM allows access to data from anywhere round-the-clock.”
  3. Always Up-to-date. “Automatic updates in the cloud ensure that the CRM is always up-to-date with the latest features, including the latest security patches.
  4. Flexible. “With cloud-based CRM tools, organizations can buy tailor-made solutions specific to their needs.”
  5. Easy Installation and Support. “A modern cloud CRM can be installed in significantly less time. The only requirement is to have good internet connectivity.”

 

For Full Article, Click Here

Dale Murray, CEO of SalesAgility, shares an article on CustomerThink four ways a customer relationship management (CRM) system can improve and make your marketing campaign a success. Content generated by marketing teams often produce the most impressions for a business. Social media posts, email marketing and daily interaction with customers/audiences drives traffic and interest to your firm, all while building relationships along the way. Murray shares how CRM software can greatly improve your changes for marketing campaign success.

Know what makes your audience ‘tick’ – “It is essential for your marketing team to know their audience in order to create content that they will engage with. With a CRM system in place, customer data is collected and presented from a companywide view including omnichannel touchpoints.”

Send the right message at the right time – “Segmented audiences now held within your CRM system, can be leveraged by your teams to deliver personalized and targeted marketing messages. Sending the right message to the right customer at the right time will reinforce a strong message of understanding and Marketing campaign engagement rates will increase.”

Manage marketing preferences – “Key system automations and workflows will clean your data sets for you, reducing the probability of human error. Should a customer opt-out of marketing communication, the system will deal with this accordingly. Invalid email addresses are removed automatically from data segments using CRM. Further ensuring that the data your team is working from, is as clean and reliable as it possibly can be.”

Knowing what works – “Marketing campaigns and their associated success will feed your company’s CRM system with valuable insights. Marketing messaging sent to customers will be tracked and analyzed to determine future segmentation. The system is constantly collecting data, using it to make informed data-driven decisions.”

 

For Full Article, Click Here

Forbes writer Joel Patterson has been in the enterprise resource planning (ERP) industry for more than twenty years, and has learned the important role business software plays in successful firms. No two companies have the same needs so no two ERP systems can offer the same capabilities. Patterson shares an article describing the best approach to utilizing the best ERP system by evaluating the firm’s past, present and future goals. Per the article, he asks business owners to ask themselves the following questions:

  • Learn from your past. What were your past business goals? Were you able to achieve those with your current systems and processes? Identify the elements of your business that have previously held you back.
  • Analyze the present. Take stock of your current system. Is it equipped to handle your growth goals easily? What will happen if you make a strategic decision to acquire a business in a new industry? Is your system scalable and capable of supporting new processes and/or products? Does it allow you to quickly access data from across all silos of your business, giving you a birds-eye view of your operation with up-to-the-minute accuracy?
  • Dream for the future. Once you’ve assessed the situation, it’s time to look towards the future. What are your goals for the coming years? Is your business prepared to grow into its potential?

Once you consider the answers/needs to these questions, Patterson believes you can plan for a better ERP system in place at your business. One important key is having the right team behind you (i.e. your IT department and your implementation partner). Adjusting to a new ERP system is a trying process, so it’s important to work with a team you can trust, have easy communication with, and can understand your unique business needs. The right ERP system can be a game changer for your business so choosing and implementing will take time.

 

For Full Article, Click Here

Disabling a user in ISS vs LSA is pretty straight forward, however there are differences explained below.

When disabling a user in Lawson ISS, there is no “IsDisabled” field under the LSF tab as seen below:

So when disabling a user in ISS, you simply go to the top left and click on “Disable Actor”:

Once the page loads, search for the user again and you’ll notice the Disable Actor button is now called “Enabled Resource” (this is how you re-enable a user in ISS):

In LSA, you simply query the user >> Edit RM Information and set the “is disabled?” field to YES or NO:

The one advantage of disabling a user in LSA over ISS is that when you run certain user reports (custom or native), the disabled field actually shows YES or NO. This can be helpful to know when reviewing user security or running audits. (This can change in the future so please note this may not be the case anymore after this articles date).

Norsk Kylling recently deployed Infor CloudSuite Food & Beverage with the goal to create the world’s best value chain for chicken production, where good animal welfare is at the forefront. Infor CloudSuite Food & Beverage, with Columbus as partner and supplier, will help provide even better control, quality and efficiency through the value chain. Per the press release, with better information management, Norsk Kylling has reduced waste, gained better control over inventory and can plan production better in relation to market needs. The contract for Infor CloudSuite Food & Beverage was won in tough competition from over 20 other suppliers of ERP systems. It was important for Norsk Kylling to be completely confident that Infor CloudSuite Food & Beverage solution, which contains a number of preconfigured settings adapted to the food industry, covered the customer’s wishes, requirements and needs.

 

For Full Article, Click Here

MenaBev, a multinational franchise organization of PepsiCo, has implemented Infor WMS warehouse management solution at its more than 300,000-square-meter bottling facility in Jeddah. With this partnership, Infor WMS will increase automation across the organization, optimizing business processes to boost capacity and support continued growth. The project was managed by Infor alliance partner SNS. MenaBev’s facility is the largest operation of its kind in the world with eight production linees and thousands of daily transactions between different systems. Per the press release, the warehouse management solution integrates with seven other systems, including enterprise resource planning (ERP – including Infor LN), manufacturing execution system (MES), laboratory information management system (LIMS) and original equipment manufacturer (OEM) systems, providing real-time integration and featuring monitoring screens to identify any integration issues.

 

For Full Article, Click Here

You’re running an audit for Lawson security and are generating user, object, profile, security class/role reports left and right. It can be tiresome to review each individual one. With a simple batch command, you can save lots of time combining multiple Lawson reports that are in CSV format.

  1. Place all similarly generated reports into the same directory
  2. Open windows command line and change directory where Lawson CSV reports exist
  3. Type command: copy *.csv Lawson_reports_combined.csv
  4. Open your newly combined report and send away!

 

TIP: Reports may contain header info that will have to be removed via excel or text editor

Luxury hotel operator Apex Hotels has invested in Infor technology to create a standard platform across its entire property portfolio. Operating in 10 sites throughout the United Kingdom and spanning 1,476 rooms in both three-star and four-star hotels, Infor has already delivered the first two of 10 implementations at the flagship Apex City of London. Per the press release, the first site went live on time and to budget, delivered completely remotely and whilst being accelerated to beat deadlines before the property had to close temporarily under UK government COVID19 guidelines. The platform, which comprises Infor Hospitality Management Solution (HMS) and Infor Sales & Catering, delivers a comprehensive, cloud-based architecture that replaces a legacy system that frustrated plans for growth. Apex Hotels has an accelerated deployment plan. The remaining properties will have Infor HMS and Sales and Catering deployed within a four-month window. Furthermore, Apex chose Infor based on the breadth of functionality and the commitment, stability and flexibility offered by the team.

 

For Full Article, Click Here

Between batch job files, temporary files, and core dumps, file storage can quickly get out of hand on your LSF server.  Here are some recommendations for cleaning up your server:

  1. Download a tool like windirstat to scan your directories and quickly find “problem” areas.
  2. Run a perl script to list out all the files recursively in a directory, and save to CSV. Here is a sample script that traverses the print directory and gets all the file stats within.  This will help you make a more informed decision on what to delete.
  3. Run the deljobhst command with the “r” and “c” parameters to delete completed jobs up to a specific date, including the print files. Make sure you supply a date that meets your company’s archive policy, and/or back up the directory to a separate location.  For more on the deljobhst command, click here.