What to do when LBI Back-Office test says “System Directory Not Available”

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ARTICLE: When testing the FTP connection on a Lawson Back-office data source in LBI, you may receive the error message “System Directory Not Available”.  You may also see this message in the SystemOut.log on the LBI server when the system…

How to Access and Modify existing Scheduled IPA Process Definitions in Process Server Administrator

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Intuitively you may assume that you can access scheduled processes in the Lawson Process Server Administrator main toolbar: This becomes more frustrating because you would assume it would be under “Scheduling”. After all, this is…

Update IPA to add emails on Errors

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Here's how to update IPA to add emails on the following error:   WU_Name.ipd   First, load the IPA and go to create process that checks for file, click on Error tab, copy TO, paste in CC but change to ManagerNoticiation. What…

How to Access and elect older IPA Process Version History

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Follow these steps below to learn how to Access and elect an older IPA Process Version History: You can access via Rich client or web based Process Server Administrator: Process Server Administrator – configuration >> Process…

Weekly Patch Notification: September 6, 2025

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Updating the ACH Output Format for PR160

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If you upload the ACH file generated by PR160 to your bank, chances are you will need to fix the formatting after your upgrade to version 10.  Some banks require the 94-character fixed width format, rather than the sequential format that is…

Tips on running ISS Sync

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Sync has seven phases. When it fails, it will create a locked process and it can be resumed from the last completed phase. All errors are written to lawdir/system/security_provisioning.log. Sync can be cancelled altogether with…

How to setup a distribution group in Lawson for a jobdef

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Here is a simple step-by-step guide on how to setup a distribution group in Lawson for a jobdef. Login into Lawson Interface Desktop (LID) and type in: grpdef Create a group name and add users to group Create a distribution list…

Error Message in Edge when going to LBI from Lawson

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Problem: When I click on the LBI bookmark in my Lawson screen, I get an error message stating the URL redirected you too many times. This only happens when using the EDGE browser. It did not happen in Chrome.   Resolution: Open…

Weekly Patch Notification: August 23, 2025

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