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Infor and Nippon Systemware Forge Alliance to Market Infor CloudSuite Industrial ERP for Japan’s Manufacturing Industry

Infor CloudSuite Industrial, Infor’s enterprise resource planning (ERP) package for the manufacturing industry, inked a new partner agreement to help Nippon Systemware’s (NSW) Japanese customers accelerate their digital journey. This partnership will enable both Infor and NSW to provide even higher value-added solutions that span both the engineering chain and supply chain. Per the press release, NSW has a long history of achievement and expertise across the engineering chain, managing data related to design and manufacturing in the manufacturing industry. Infor and NSW will continue collaborating in the areas of Infor CloudSuite Industrial and other solutions for the manufacturing industry as both parties help build core business solutions that support digital transformation for customers.

 

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Cannot Delete, Requisition is Awaiting Approval

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Often users submit a requisition in Lawson and later find an error in the order and need to re-submit. When trying to delete via RQ10, they get the error “Cannot delete, requisition is awaiting approval.” Luckily this is an easy fix.

  1. Go to RQ13 and inquire on the company and requisition number. Then click Unrelease and confirmed it released.
  2. Go back to RQ10.1 and inquire on the same requisition. You’ll now see that its status is “Unreleased”. Now press Delete.

Done! Now go ahead and resubmit a new requisition with corrections.

Five Must-Do’s When Assessing ERP Data Security

If there is anything that the current pandemic has caused, it’s panic. Businesses had to scurry to either close down or adjust their way of day to day operations and sometimes that panic can make them vulnerable. Enterprise resource planning (ERP) data security should be a carfeully monitored, especially when most employees have been ordered to work from home with remote networks (that may or may not be as secure as their work networks). Marcus Harris,  with Taft Stettinius & Hollister LLP, share an article on lexology.com  about ERP data security and how important it is to ensure maximum safety. There are five must-do steps that organizations need to take in checking ERP data security and then close any gaps that are revealed:

  1. Assume nothing. Begin with the premise that the outcome is unknown. Making assumptions will put an organization at risk.
  2. Use every tool to assess risks. Recognize that no single tool will solve the problem of ERP data security. It is far safer to also assess risks that may arise elsewhere, using things such as network detection and response software.
  3. Keep an open mind. Relying on the history of what you have always found in the past creates its own bias. It is vital to look at the data from all angles.
  4. Don’t judge in advance. No matter how keen one’s judgment and experience might be, a holistic approach – and solution – to solving a problem is needed. Professionals need to see everything happening on a network.
  5. Beware of what the eye sees. Be wary. A small discrepancy that isn’t usually perceived as a genuine threat could well be masking a more lethal attack.

 

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Infor Turns High Touch into High Tech with New Contactless Applications for Hospitality

Infor recently revealed a fully contactless suite of applications for the hospitality industry, specifically designed for hotels and resorts, casinos and gaming, restaurants and food services, and event sales and table reservations. Infor Hospitality Cloud Solutions are designed to address hotel operational needs for social distancing and contactless processes – including mobile check-in/check-out, digital keys, and the ability to order room service via one’s own device. This is especially essential because of the current pandemic. Per the press release, Infor Hospitality Management Solution (HMS), Infor HMS Online Check In, Infor HMS Online Check Out, and Infor POS Order Now have been added to the Infor Hospitality Cloud Solution Suite to deliver convenience, clarity, and care with every stay. New to the suite are web-based tools that allow guests to manage their check-in and check-out experiences according to preference. With real time accessibility, this tool will help hoteliers keep pace with the current pandemic safety measures as well as the busy lives of their guests.

Additionally, Infor’s restaurant technology (Infor Point of Sale) has been enhanced with the Self- Service Order Now solution to online food ordering. Guests can order food online on their smart device in the comfort of their hotel room or in a restaurant facility without having to interact with staff keeping social-distancing norms. These are just some of the many new enhancements to Infor’s technology suites to help staff and customers stay safe during these difficult times.

 

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Security Violation for Activity Group

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You may have tried to add a report or update a job recently in Lawson and received a “Security Violation for Activity Group <XXXXX>”

 

Your first solution may be to give the user full rights to the Activity Group form (AC00) and table, but you’ll find that this solution will heed the same results.

 

  1. Check the security class causing the error. It’s likely it was written as an ELM rule (element) based on the Company Element.
  2. If this is true, it’s checking the CompanyControl attribute on the user’s RM Admin setup.
  3. The AC system uses the Security Code as defined on the AC00 (Activity Group) setup and interprets that value as the Company for AC security. By default, the AC00 Security Code is 9999.
  4. Add Company 9999 on in the users attributes as a valid company in the CompanyControl settings.

 

Recap: Because the ELM rule checked the CompanyControl attribute values, this Security Code (Company) value of 9999 needs to be added to the CompanyControl values for the user.

5 Reasons your Business needs a CRM System

Customer Relationship Management (CRM) technology has long been regarded as an essential tool for all businesses of various sizes and industries. With dedication to customer experience and growth, this took gives you a competitive edge. Dale Murray shares an article on Customer Think providing 5 reasons your beusiness should implement a CRM system right away.

  1. 1. Improves productivity by as much as 50%. A CRM system can perform many activities. One of the simplest yet most effective is its ability to automate time consuming, manual tasks by leveraging workflows.
  2. Increase sales by up to 29%. A well implemented CRM system makes pin-pointing existing opportunities and creating new ones easier. Sales and marketing teams can easily segment customers according a wide range of criteria such as spend, activity, market sector etc.
  3. Boosts customer satisfaction by 47%. CRM enables you to deliver business strategies designed to engage and empower your customers. Relationships with customers are easily managed and nurtured with a CRM in place and will help you to exceed customer expectations, creating loyal brand advocates in the process.
  4. Enables testing and refining of marketing to obtain 37% higher engagement. Without the use of a CRM solution, your marketing teams will find it difficult to determine the marketing campaigns that have brought the best engagement and ROI. By proactively and continuously enhancing your marketing content, you will engage your audience and enhance brand and customer loyalty.
  5. As much as 42% increase in forecasting accuracy. A well-designed and implemented CRM system acts as a single source of truth for all your customer and related business data, in real-time. With up-to-date data always at their fingertips, sales and marketing teams are in a strong position to prioritize and target customers that are demonstrating buying signals.

 

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Infor Launches New Fully Integrated Multi-Tenant Payroll Module

Infor recently announced the arrival of its new Payroll module for Infor Global Human Resources (Global HR). Per their website, Infor Payroll provides in-house payroll processing capabilities with multiple options for service partners to help manage back-end payroll processes, including employment tax filing, wage payments, wage garnishments, and other value-added services. Infor’s payroll solution offers flexibility to help organizations enable the desired balance of operational control. Updates to this new offering include benefits of being a module within Global HR as well as being included as part of industry-based CloudSuites. Payroll is now offered to all Infor CloudSuite HCM customers and is fully integrated with Infor CloudSuite Financials, with plans to make third-party financial integration available.

 

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Infor Cloudsuite How to Change Password

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Follow these 6 simple steps to change your password on Infor Cloudsuite.

  1. Login to your Cloudsuite url: https://selfservice.cloudsuite.infor.com/CloudSuitePortal/login.html
  2. Go to Service Requests:
  3. On the top-right select Create a Service Request:
  4. Request type is SQL Manage User and click Next:
  5. Fill in Action: Change Password | User: userID | Password: New_Password
  6. Request takes up to a minute to process.

What Is ERP’s Role in Supply Chain Management?

In recent years, supply chains have become more complex and more widespread. This has driven industrial businesses to integrate enterprise resource planning (ERP) within their supply chain management (SCM) systems, thus enhancing existing systems with more information and actionable data.

Here are five ways, according to Laura Ross at thomasnet.com, that ERP systems can be used to augment SCM processes.

  1. Customer Service. Integrated ERP solutions have the potential to transform an organization’s ability to deliver high-quality customer service.
  2. Efficiency. ERP software amasses all of an organization’s data into one, centralized database, enabling informed, intelligent decision-making and highlighting areas along the supply chain that are operating inefficiently, such as warehouse space wastage or production bottlenecks.
  3. Risk. In the face of such uncertainty and disruption caused by the coronavirus pandemic, organizations will be more eager than ever before to improve supply chain transparency and implement more effective resource planning. ERP systems can help organizations to mitigate the effects of disruptive, unanticipated events.
  4. Inventory Management. Inventory management is a top concern for organizations. One wrong calculation could disrupt the entire supply chain, causing delays, unhappy customers, and production bottlenecks. On the other hand, hoarding excess inventory wastes warehouse space and racks up unnecessary costs.
  5. Production and Shipping Tracking. ERP systems effectively log and track every step of the production and shipping journey. The software can also determine the most appropriate packaging method and specify the criteria for quality control.

 

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Infor and DBS Bank Partner to Integrate Digital Trade Financing into Global Supply Chains

Infor is partnering with DBS Bank, Southeast Asia’s largest bank, to integrate digital trade financing capabilities into the Infor Nexus global network of more than 68,000 businesses. Per the press release, the two companies’ first joint program recently went live with one of the world’s largest global apparel companies, providing faster and more cost-efficient digital trade financing to suppliers in the apparel company’s supply chain ecosystem, which comprises mostly small-to-medium-sized enterprises (SMEs).  Gary Schneider, VP of sales for Infor Financial Supply Chain Management, comments, “This is an important relationship for Infor, where a common vision of data-driven financing bonds us and presses us forward. DBS is a digital bank focused on supplier funding and liquidity. Its pursuit of digital innovation and delivering greater value to supply chains, combined with our cloud-based platform and local support team around the globe, makes for a powerful partnership at a time when liquidity is a top priority for everyone.” The two companies’ next joint program for pre-shipment finance, expected to launch in late 2020, will utilize supply chain data as the primary conduit to assess risk and credit worthiness, as opposed to traditional models that result in the majority of suppliers being underfunded or facing challenges to access necessary capital.

 

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