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Flushing the WebSphere Application Server Cache

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If your WebSphere deployment manager, node agent, or application server will not start, it can be a good idea to flush the WAS temporary directories and cached files.

First, stop all your IBM processes.

Then, back up the existing configurations for all profiles:

  • On a administrator command window, navigate to WAS_HOME/profiles/<profile>/bin
  • Run command backupConfig <backupfilepath>

Next, rename the following directories (or remove them, but it’s safer to rename):

  • WAS_HOME/profiles/<profile>/wstemp
  • WAS_HOME/profiles/<profile>/temp
  • WAS_HOME/profiles/<profile>/config/temp
  • Again, you should do this for ALL your profiles

Now, delete the javasharedresources directory located at C:\Windows\System32\config\systemprofile\AppData\Local\

Now, run the commands to clear the cache:

  • Navigate to WAS_HOME/profiles/<profile>/bin
  • Run command osgiCfgInit
  • Run command clearClassCache

Once again, perform ALL of these steps for ALL your WebSphere profiles.

Infor Launches New Interoperability Solution for Healthcare Industry

Infor recently launched its FHIR Server, the company’s vision for helping healthcare organizations better leverage and analyze their data. Having been built on the latest web technologies, Infor FHIR Server is one of the most advanced, modern, and sclable FHIR servers commercially available. Per the press release, this new application allows organizations to extend their electronic health records (EHR) and clinical systems’ Fast Healthcare Interoperability Resource (FHIR) and application programming interface (API) capabilities beyond their current limited support, streamline care coordination by providing needed information to providers and patients, and expedite their organization’s digital transformation while utilizing existing clinical systems connected to an innovative FHIR-based ecosystem. Infor’s FHIR Server is built on the HL7 FHIR standard, making data available using the modern API to store and exchange data. This solves the problem of healthcare data that is siloed in legacy systems that lack connectivity to innovative healthcare solutions. Further, Infor’s new solution allows healthcare organizations to take advantage of today’s digital innovations and engagement by enabling users to use FHIR the way they choose. They differentiate themselves by continuing to build out a suite of products focused on the new FHIR standard, with FHIR Server being the latest addition.

 

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Lawson Add-ins Query Wizard Error – “There might be a mismatch with the server and product line you chose”

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Have you come across the Lawson Add-ins Query Wizard Error – “There might be a mismatch with the server and product line you chose”?

This error occurs when you’ve logged into Lawson query wizard and opened up your dme script and the product line in the dme file is incorrect.

To resolve this error, locate your .dme file, right-click it >> Open with >> Notepad (or your own text editor)

In the file on the first line, you should see the product line, in our example it is TEST10 and needs to be changed to PROD10

Simply change the TEST10 to PROD10, select File >> Save

Open the dme file again in excel and the mismatch error should be resolved.

Rebel Hospitality Chooses Infor Hospitality to Deliver Great Guest Experiences

Rapidly-growing hospitality management company Rebel Hospitality has selected Infor Hospitality to provide hospitality management solutions for its growing property base. Infor HMS is a specialized, multi-departmental property management platform for the hospitality industry that integrates front-office and on-property technology to better manage room availability, dynamic pricing, and guest profiles to boost profitability and maintain a competitive edge. With this collaboration, Rebel Hospitality will have access to agile cloud-based tools that will help better serve guests and achieve competitive positioning in an evolving industry. Specializing in independent and lifestyle hotel properties, Rebel Hospitality will have easy access to valuable incoming data that can quickly be turned into action, thanks to Infor HMS. By being able to operate on one system for all guest and hotel data, Rebel teams can stay on top of all the little details that enable a great guest experience.

 

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Overview of best practices when applying patches in a Lawson Production Environment

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When applying patches in a Lawson Production Environment, here are some best practices to keep in mind:

  1. IPA Scheduled Tasks Overview (assuming your organization uses IPA)
    • Acquire or create an outline of all IPA scheduled processes between the patching window and update any documentation to refer to these.
  2. Establish a Patching Window
    • If patching in TEST takes longer than the established window due to applying multiple patches, space out the patches on different days for PROD.
    • Some organizations run 24/7 globally so it’s best to notify managers of the established window so users will not open an abundance of tickets.
  3. Pre-Patching Process
    • Stop IPA Grid from running scheduled flows
      • This ensures no users can run any jobs that could attempt to trigger IPA flows.
      • Open a command window and navigate to the landmark install directory
      • Enter.cmd
      • Command “adminlaw” — this will stop everything and not allow it to restart (stopping the service will sometimes restart on its own
    • Restart PROD LSF server
    • Stop websphere after reboot (or disable automatic services pre-reboot)
    • Turn Security OFF
  4. Post-Patching process
    • Turn on Security
    • Turn on Websphere
    • Start IPA Grid
      • Command “startlaw”
    • Manually run and verify any missed IPA processes during downtime window.

This is a general overview and not meant to be applied to all organizations that may have several custom interfaces.

Good luck!

Harman Heavy Vehicle Specialists is 100th Customer to Go Live on Infor CloudSuite Distribution

In July 2021 it was announced that Canada’s Harman Heavy Vehicle Specialists Ltd. became the 100th customer to go live on Infor CloudSuite Distribution. This demonstrates the strong momentum Infor has established with the cloud enterprise resource planning (ERP) platform. Per the press release, Harman HVS vice president of operations Ian Johnston says the company upgraded from the Infor SX.e ERP system to Infor’s enterprise cloud platform, CloudSuite Distribution to take advantage of Infor API (application programming interface) integration, Infor Birst analytics & reporting, and Infor Document Management, which helps the company process documents digitally. With rapid implementation, Infor CloudSuite Distribution can help drive faster time-to-value and lower total cost of ownership. It can also help remove the burden of managing infrastructure, so distributors can focus on strategic growth and other initiatives. Further, Infor CloudSuite Distribution will also help Harman HVS leverage customer relationship management (CRM) functions.

 

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How to setup a LBI smart note delivery device

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You have a Lawson Business Intelligence Smart Notification report that needs users email devices added to it. In order to create one, follow the steps below.

  1. Login to LBI and go to Tools Dashboard >> Smart Notifications
  2. Go to Personal Settings and select Delivery Devices

  1. Under Delivery Devices at the bottom right click “Add Device”

  1. The General Info is the name of the device while the Delivery Method should be the actual email address of the user.
    1. Note that the default type and template are usually fine for most reports and organizations
  2. Click Add after you’ve filled in the proper info

  1. The delivery device (email address) will be sent a 4-digit confirmation code which you will need to enter here and click “Update”.
    1. You can start adding the email device to notifications before confirming the device.

The Key To Retail Success? Embracing Technology

While online shopping isn’t anything brand new, retailers still put most of their efforts in their physical stores. However, with the COVID-19 pandemic, it has opened the eyes of these businesses that online shopping and other technologies may be the future of retail operations. Forbes Technology Council Member and senior vice president of Zebra Technologies Suresh Menon shares an article expressing the importance of having a forward thinking mindset to this change in order to embrace technology for its ability to simplify business operations for store managers and employees. Menon notes that retailers who can pivot and adapt to both seen and unforeseen disruptions can continue meeting and exceeding customer expectations. They should keep in mind the following:

Don’t be technologically timid. “The path to success today hinges on adapting; retailers slow to embrace technological change will be left behind. The key to successfully navigate today’s dynamic environment is to embrace technology wholeheartedly. Implementing a modern solution leads to more transparency in the business, too, and allows leadership to envision how the company’s resources and assets can seamlessly work together.”

Harness data and make it actionable. “Without the capability to react in real time to data, employees scramble to figure out what to do next. A platform capable of identifying patterns and trends and prescribing the next best action simplifies day-to-day store operations. Successfully harnessing the power of data for real-time action across the business enables retailers to make the most appropriate and informed decisions.”

Ensure internal buy-in. “To successfully adopt a technology, it’s important to achieve buy-in from internal stakeholders and to embrace a culture of innovation. A compelling way to do this is by taking a closer look at competitors, especially those reaping significant ROI from their investments that garner operational savings via automated scheduling or task execution. Highlighting how the competition is currently benefiting from technology helps convince even the most skeptical stakeholder in your organization.”

Embrace innovation and agility. “The key to retail success is to embrace a culture of innovation, one that sees technology as a lever of growth and a way to simplify work for stores rather than something to be feared. By embracing technology, retailers can position their business for success regardless of what challenges arise. Stores will achieve more accurate labor forecasts, execute tasks more consistently and empower employees to improve customer experience.”

 

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