How to fully uninstall CRAS

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Sometimes uninstalling Crystal Reports Application Server from the Programs utility leaves behind extra “stuff” that needs to be removed.  Else, you won’t be able to upgrade or reinstall CRAS.

To clean up CRAS after an uninstall, first make sure install files are deleted (usually under the Business Objects or SAP BusinessObjects folder).

Next, delete the following registry keys:

 

HKEY_LOCAL_MACHINE\SOFTWARE\SAP BusinessObjects

HKEY_CURRENT_USER\Software\SAP BusinessObjects

HKEY_USERS\S-#-#-##-…-####\Software\SAP BusinessObjects

The number signs (#) represent a series of numbers that are different on each computer.

 

Restart the computer

 

You should now be good to install a new version of CRAS.

 

Infor Provides Digital Transformation for the San Manuel Band of Mission Indians

Infor recently announced that the San Manuel Band of Mission Indians in California has decided to implement the newest iteration of Infor CloudSuite™ Financials & Supply Management and Infor d/EPM with the goal to transform its back-office strategy for growth. Per the press release, by migrating from its current system, San Manuel’s entities will be operating with a modern enterprise resource planning (ERP) system that will empower finance teams with modern, cloud-based tools, allowing the organization to stay modern and agile for continued growth. An Infor customer for 18 years, San Manuel trusts that Infor CloudSuite applications will be able to streamline processes to help drive adoption, compliance and productivity. Additionally, with Infor CloudSuite, San Manuel has tools to support productivity, forecast more accurately, and analyze the business more effectively. Further, the organization will utilize the Infor applications to take better control of financial operations, improve transparency with advanced analytics, consolidate data from disparate sources, reconcile more effectively, and benefit from increased visibility into activities that impact finances across its growing portfolio.

 

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Error deleting ActorRole record in Lawson Security Administration

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Problem: When deleting an ActorRole we receive the following error: “Error deleting ActorRole record. Error – (Access Denied for Update on Actor for actor=<ActorName>)”

 

To resolve this issue, follow the steps below:

The root cause of this error is the ALLGenAccess_ST security class was removed from the SecurityAdministrator_ST role.

 

To resolve the issue perform the following steps:

  1. Run the adminlaw command to place the Landmark environment in a restricted state.
  2. Run the following command to turn security off for the Landmark environments GEN productline: secadm security activate gen ALL_ACCESS
  3. Log into the rich client as an administrator, open the RoleSecurityClass business class and assign the ALLGenAccess_ST security class to the SecurityAdministrator_ST role and save the change.
  4. Run the following command to turn security on for the Landmark environments GEN productline: secadm security activate gen PROCESS_RULES
  5. Run the startlaw command to take the Landmark environment out of a restricted state.
  6. Test the S3 LSF Security Administrator.

 

NOTE: You may also see the following error attempting to update a user’s Identity record.

“Landmark error adding Identity – (Access Denied for CreateNewIdentityForActor on Actor for actor=<ActorName>)”

Three Goals For Every Data-Driven Organization

The pandemic of 2020 not only forced people to work in the digital workspace, but created a data boom across industries. With all this new/increased data from increasing server size and data storage, what have businesses been doing to manage their data? Thomas Hazel, Founder/CTO of information and computational science innovation organization ChaosSearch, found that this influx of data presents new opportunities for organizations, but the current infrastructure—coupled with the data scientist shortage—has made it challenging for companies to extract value from data to inform business decisions. Though with any new challenge it means there are new opportunities for companies to fix things that they otherwise didn’t notice wasn’t working as efficiently before. Hazel shares these three critical goals every organization should set if they want to start leveraging data to generate more valuable business and accelerate growth.

Stop Wasting Your IT Talent. “In a recent survey, we found that IT teams spend almost as much time prepping data (6.6 hours per week) as they do analyzing it (7.2 hours per week). That’s a waste of resources because this process can be fully automated. Aside from the obvious benefit of making it easier for everyone to interact with an organization’s data, solving these data challenges with technology can help alleviate the talent shortage.”

Increase Data Retention and Access. “When organizations more effectively retain and increase access to data, they’re able to drive greater business value from that data. Data provides not only a historical representation of an organization but is also the key to future growth; the more data your organization can leverage, the more it can innovate. In order to support a strong data retention strategy, organizations need sufficient resilient infrastructure.”

Activate Your Cloud Data For Analysis. “Public cloud services like AWS provide cost-effective solutions for retaining data at scale, but most enterprises need better technology to efficiently analyze the vast amounts of data they’re generating from launching new applications, services and devices in the cloud. Before they can use all of this data, it needs to be aggregated and stored—which can become costly. Modern data lakes can house limitless amounts of data through a cloud-based infrastructure that enables users to scale as their needs grow. It’s important to keep in mind that simply having a data lake doesn’t guarantee insights, so companies should focus on solutions that can activate their lakes to derive valuable data analysis.”

Hazel concludes that you should capitalize on new opportunities when it presents. “Smart organizations are poised to maximize the opportunities available in their data. It starts with putting the right people, processes and technology in place. Integrating new technologies must be strategic and prioritized through cost optimization.”

 

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Rotair Chooses Infor Cloud ERP to Support Growth and Internationalization

Rotair, Italian producers of mobile air compressors with heat engines, successfully implemented Infor CloudSuite Industrial Enterprise, powered by Amazon Web Services (AWS), to optimize processes and operations across the companies of the group. Per the press release, Rotair needed a solution that would support international expansion and be streamlined, flexible and easy to implement. Infor CloudSuite Industrial Enterprise, with the enterprise resource planning (ERP) solution Infor LN at its core, was chosen as it was designed to meet the specific needs of industrial manufacturing companies: rapid implementation, automatic updates and integration into the production department and supply chain of tools of financial management, quality, service, and orders. Implementation was done by Infor partner 2WS. In addition, key users of the system actively participated in the deployment, working side by side with the partner, bringing their knowledge and developing new skills thanks to the functions offered by the system.

 

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Common AS/400 commands

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AS/400 (Application System/400) is the operating system made by IBM. Companies use this system for enterprise resource planning (ERP) in industries that involve extreme reliability. Below is a list of common AS/400 commands that are useful for your everyday knowledge base.

 

DSPMSG Displays messages in queue
DSPMSGD Displays description of messages, ie CPF messages
WRKMSGF QCPFMSG Displays contents of MONMSG file
WRKUSRPRF – Can work with specified user’s profile
WRKSBMJOB *JOB  Displays my jobs for the current session
WRKACTJOB Displays all active jobs
WRKUSRJOB Displays list of my jobs to work with
WRKOBJ Work with an object.  Use *ALLUSR in qualified name to skip Q libraries
WRKSPLF Displays spool files
WRKOUTQ Displays members in specified OUTQ
DISPLIB Displays contents of specified library
EDTLIBL Allows addition and deletion of libraries to and from list
ADDLIBLE Library Name Add library to current list
STRPDM Start PDM
STRDBG Start Debug
ADDBKP Add a break point and variables to monitor in debug
RMVBKP Remove a break point in debug
ENDDBG End Debug
STRDBU Start DBU (Database Utility) Look at and make changes to the database
DBU Qualified Name Runs DBU without the above command.  ADDLIBLE DBU41 *LAST before using
STRDFU Start DFU (Data File Utility) Many of the same functions of DBU
DSPFFD Displays file field descriptions
DSPFD Displays file description for specified file
DSPPFM Displays member of a physical file
DSPDBF Displays contents of database file.
Must add TAATOOL to library list before using this command
DSPPGMREF Display the files used in a program and which libraries the program was compiled over
PRTRNG Will allow printing a range of pages from a member in the specified OUTQ.
Must add PRTRNG to library list before using this command
OUTQ(PRINTER) Mark object in spool file with 2 for change.  Type this on the command line.
WRKJOBSCDE Look at scheduled jobs
RUNQRY QRYFILE(LIB/FILE) Run query on a file with no parameters
DSPDBR  LIB/FILE Shows logicals related to a physical file

 

DSPMSG Displays messages in queue
DSPMSGD Displays description of messages, ie CPF messages
WRKMSGF QCPFMSG Displays contents of MONMSG file
WRKUSRPRF – Can work with specified user’s profile
WRKSBMJOB *JOB  Displays my jobs for the current session
WRKACTJOB Displays all active jobs
WRKUSRJOB Displays list of my jobs to work with
WRKOBJ Work with an object.  Use *ALLUSR in qualified name to skip Q libraries
WRKSPLF Displays spool files
WRKOUTQ Displays members in specified OUTQ
DISPLIB Displays contents of specified library
EDTLIBL Allows addition and deletion of libraries to and from list
ADDLIBLE Library Name Add library to current list
STRPDM Start PDM
STRDBG Start Debug
ADDBKP Add a break point and variables to monitor in debug
RMVBKP Remove a break point in debug
ENDDBG End Debug
STRDBU Start DBU (Database Utility) Look at and make changes to the database
DBU Qualified Name Runs DBU without the above command.  ADDLIBLE DBU41 *LAST before using
STRDFU Start DFU (Data File Utility) Many of the same functions of DBU
DSPFFD Displays file field descriptions
DSPFD Displays file description for specified file
DSPPFM Displays member of a physical file
DSPDBF Displays contents of database file.
Must add TAATOOL to library list before using this command
DSPPGMREF Display the files used in a program and which libraries the program was compiled over
PRTRNG Will allow printing a range of pages from a member in the specified OUTQ.
Must add PRTRNG to library list before using this command
OUTQ(PRINTER) Mark object in spool file with 2 for change.  Type this on the command line.
WRKJOBSCDE Look at scheduled jobs
RUNQRY QRYFILE(LIB/FILE) Run query on a file with no parameters
DSPDBR  LIB/FILE Shows logicals related to a physical file

 

Hydrite Selects Infor to Modernize its Business

Hydrite, one of North America’s largest independent distributors and manufacturers of specialty and industrial chemicals, has selected Infor CloudSuite Chemicals to help manage critical business processes and transform its business. Per the press release, Hydrite will gain real-time visibility across its entire enterprise and tools to handle the complicated pricing methods associated with manufacturing and distributing commodity chemicals. A 15-year customer of Infor, Hydrite is set to continue its partnership for at least another 7 years with this long-term agreement. Further. the Infor solution will include Infor Factory Track, an end-to-end manufacturing automation solution; Infor Birst enterprise analytics; production scheduling; Infor Product Lifecycle Management (PLM); Infor Capture document management; Infor User Adoption Platform (UAP) to author and manage unique learning content; and Infor Graphical Lot Tracker (GLT) for traceability information.

 

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How to redeploy Landmark Applications

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There may be some times where you need to redeploy Landmark and the applications.  This should be done with every CU maintenance, but also can be done in between if there seem to be issues with one or more applications. This process will not reinstall your Landmark and Applications, it will just stage and redeploy what is already there.

The two commands are:
stagelandmark –rebuild –all
activatelandmark –all

After staging and deploying, you will need to generate and propagate the web server plugins in IBM.  Then, you will restart the web server in ISS (do an IIS reset or restart the WWW Windows service).  Finally, you will reboot the WebSphere application server.

 

 

 

 

 

 

Five Common Mistakes To Avoid Before Your CRM Implementation

Implementing a new or replacement customer relationship management (CRM) system is a great way to keep your business on a competitive edge. However, we can commit costly mistakes when implementing these systems, especially if we’re replacing a current one. Not wanting to adjust to a new system, not wanting to let go of your current approach and not getting support of stakeholders and employees are some pitfalls to name a few. Tal Frankfurt, Forbes Council Member and Founder and CEO of Cloud for Good, shares an article about some common mistakes we make and need to avoid before implementing a CRM.

  1. Holding On To The Past. “Perhaps more than any other common mistake, a stubbornly strong grip on established standards of practice will sink even the most well-managed CRM implementation. This backward line of thought can pervade the CRM implementation at any and all phases. Remember, there’s a reason you’re seeking a change in the first place; don’t lose sight of this fact.”
  2. Failing To Engage The Right Stakeholders. “In the lead-up to your organization’s CRM implementation, it is of the utmost importance that the right stakeholders are engaged. Stakeholders have the unique ability to determine the success or failure of what your organization is trying to achieve with a new CRM, so receiving their buy-in and including them throughout the process of implementation is a critical component often left unnoticed.”
  3. Lack Of Empowered Product Owners. “Product owners can drastically affect the ultimate success of a CRM implementation—for good and for bad. With the right product owner empowered during an implementation, communication with stakeholders will be better facilitated, short- and long-term planning for the technology will be better supported and the overall process will be enhanced for both internal staff and the end users.”
  4. Not Having A Change Management Plan In Place. “With a progressive, open-minded approach, leadership and key stakeholders should be keenly aware that the new CRM will bring updates, upgrades and a whole host of new business practices. Staff must be prepared for the new business processes and technological changes coming their way, and this can only be achieved through intentionally designed and paced change management preparation.”
  5. Biting Off More Than You Can Chew. ” The importance of breaking up the many possible technology needs an organization might prioritize into phases cannot be understated. Determine all the technology needs your organization is seeking to fill with a new CRM implementation, then list them out in terms of importance and criticality to organizational function. Attempting to tackle every need at once will burn out your partner and frustrate internal staff.”

Frankfurt concludes that avoiding these common mistakes before implementing a new CRM can set up your organization in a better position to succeed and thrive with new technology.

 

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GK GPW Chooses Infor Cloud Software for Planning and Budgeting

GPW Group, which operates the Warsaw Stock Exchange, has selected Infor Dynamic Enterprise Performance Management (d/EPM) cloud-based software to support its planning and budgeting process. Per the press release, GPW Group’s decision to use a multitenant cloud system that integrates closely with the Infor OS (Operating Services) platform. This will allow the implementation of new functionalities or innovations without disrupting daily operations. Infor Dynamic Enterprise Performance Management additionally offers full reliability and ensures world-class levels of security, which factors are particularly important for financial institutions. Further, key areas supported by Infor’s cloud solution include planning, monitoring and reporting, as well as management consolidation and procurement support in an integrated and scalable model. Cogit, one of Infor’s leading European partners, will be responsible for implementing the software within a year.

 

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