Before we get started, you’ll need to have distribution groups setup already. See our article on how to do that if you haven’t. You’ll likely need higher privileged access to perform these tasks.

Assuming you already have distribution groups setup, follow the steps below.

  1. Login to Lawson portal.
  2. Go to a Lawson job that you want to set a distribution group for.
  3. Once the job is created, click on the “Reports” button above the Job Name.
  4. In Report Properties, select Distribution Group and then select one of your created distribution groups from the Group Name drop down box and press OK when done.
  5. Click “Change” to save the report properties. Now Inquire on the job and click Reports again to verify the changes were made.

That is, your reports will now show up in the users print manager that are in the selected distribution group. All without having to go to LID.

 

If this task is crucial for your organization’s ongoing operations and requires expert organization and proactive management without the need for a full-time or on-site staff, Nogalis offers specialized consultant services. Our team of experts excels in maintaining and optimizing Lawson systems, providing proactive support tailored to your specific needs. Explore how Nogalis can improve your operational efficiency by contacting us through our dedicated contact page.

There are many complexities of managing enterprise storage in a hybrid IT environment where organizations utilize a mix of on-premises and cloud storage solutions. An informative article on CIO.com highlights the necessity for businesses to optimize their storage strategies to accommodate diverse workloads, varying data types, and the growing volume of data generated. As organizations transition to hybrid models, they face challenges such as ensuring data security, maintaining regulatory compliance, and managing costs effectively. The article emphasizes the importance of having a unified storage management solution that provides visibility across all environments, enabling IT teams to streamline operations and improve data accessibility. It also discusses the rise of data silos, which can hinder efficiency and complicate data movement between different storage systems. To counter these issues, adopting a more integrated approach to data management that encompasses both on-premises and cloud storage. Moreover, the role of automation and AI in optimizing storage management, helping organizations to predict storage needs and allocate resources dynamically. The need for robust backup and recovery solutions is also underscored to protect against data loss in a hybrid environment. Additionally, the article points out that organizations must prioritize scalability to adapt to evolving data demands and ensure seamless integration of new technologies. Finally, it calls for a strategic mindset among IT leaders to embrace hybrid storage solutions, emphasizing that successful management in this landscape requires careful planning, investment in the right tools, and continuous evaluation of storage strategies. By addressing these challenges, organizations can leverage the benefits of hybrid storage while ensuring efficiency, security, and compliance.

 

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As the new year approaches, enterprise IT is confronted with the challenge of low automation levels within its own functions. Anticipating changes in 2025, the focus will shift towards five key trends in enterprise automation and technology, according to Forbes Council Member and Chief Product Officer of Redwood Software Charles Crouchman.

  1. AI as an Assistant: Instead of replacing human workers, AI will enhance IT systems and management. Enterprises will focus on specific business challenges rather than broad applications of AI, emphasizing the optimization of existing technologies.
  2. Empowering Non-Experts: The automation process will increasingly involve “citizen developers” — business users who understand the practical aspects of their work. They will drive the setup and monitoring of AI functions, making it accessible and relevant to everyday business operations.
  3. Rise of Agentic AI: This form of AI will operate autonomously to handle tasks like monitoring customer data and fraud detection, streamlining processes without the need for human intervention. Effective implementation requires robust workflow engines and integration with existing systems.
  4. Reduction of Disconnected Automation: Businesses will move away from adding disparate automation platforms and instead evaluate their current systems to create unified solutions. The focus will be on adopting platforms that integrate legacy and modern applications.
  5. Adoption of Automation Fabrics: To counteract the fragmentation from numerous specialized applications, enterprises will implement automation fabrics that create cohesive systems. This will enhance communication between applications, streamline operations, and reduce costs and errors.

Crouchman further shares how to prepare for the future of automation with three tips: assess your automation, take a “Users First” approach, and bring in experts to help you. Overall, the landscape of enterprise IT in 2025 will prioritize integration, efficiency, and the collaborative potential of AI and automation technologies.

 

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Clearing your browser cache is an important step after updating the Lawson Portal. This process ensures that your browser loads the most recent version of the website, preventing potential issues caused by outdated files. You can quickly access the cache clear dialogs in most Windows browsers using the shortcut Ctrl+Shift+Delete. Below are the steps for clearing the cache in various browsers. Note that these instructions are accurate as of the publication of this document. For the most up-to-date information, refer to your browser’s help system. For supported browsers, see the Infor Software – Compatibility Matrix for Infor Lawson Products.

Clearing the Browser Cache in Microsoft Edge

  1. Open Clear Browsing Data Dialog: Press Ctrl+Shift+Delete to open the Clear browsing data dialog box.
  2. Select Data to Clear: Check the boxes for Cookies and saved website data and Cached data and files.
  3. Clear Data: Click Clear.

Clearing the Browser Cache in Google Chrome

  1. Open Clear Browsing Data Dialog: Press Ctrl+Shift+Delete to open the Clear browsing data dialog box. Click the Basic tab.
  2. Select Time Range: Click the drop-down arrow under Time range and select All time.
  3. Select Data to Clear: Check the boxes for Cookies and other site data and Cached images and files.
  4. Clear Data: Click Clear data.

Clearing the Browser Cache in Firefox

  1. Open Clear All History Dialog: Press Ctrl+Shift+Delete to open the Clear All History dialog box.
  2. Select Time Range: Click the drop-down arrow under Time range to clear and select Everything.
  3. Select Data to Clear: Under History, check the boxes for Cookies and Cache.
  4. Clear Data: Click Clear Now.

Clearing the Browser Cache in Safari

  1. Open Preferences: Click the Safari tab from the menu bar and select Preferences from the drop-down menu.
  2. Enable Develop Menu: Click the Advanced tab. Check the box for Show Develop menu in menu bar and close the Preferences window.
  3. Clear Cache: Click the Develop tab from the menu bar and select Empty Caches from the drop-down menu.

By following these steps, you can ensure that your browser is free of old, cached files, allowing the updated Lawson Portal to function correctly.

 

Infor has been recognized in as a Leader in the IDC MarketScape Worldwide Manufacturing Execution Systems 2024-2025 Vendor Assessment (doc# US51813624, November 2024) report for its extensive configurability, ranging from “process type” configuration options to industry-specific out-of-the-box functionalities across discrete, process, batch, and assembly manufacturing. Per the press release, the IDC MarketScape evaluated vendors based on a comprehensive and rigorous framework relative to the criteria and one another, and key strategy criteria included both qualitative and quantitative data resulting in a single graphical illustration of each vendor’s position within a given market. Matt Barber, VP & GM MES at Infor, says of the honor, “We’re thrilled to be recognized as a Leader in the IDC MarketScape report. We believe we were recognized for our broad MOM functionality and extensive out-of-the-box configuration capabilities. Our MES is designed with operational users in mind, offering a modern connected experience for teams across the factory. We believe our customers deserve a configurable and composable platform with deep last-mile functionality, reducing the need for customization and lowering the total cost of ownership. Innovation and user-experience are at the heart of everything we do, and we further believe this recognition by the IDC MarketScape is a testament to our achievement in this area and the value Infor can bring to manufacturers through our broad ecosystem.”

 

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If you need to determine how long large jobs at your site take to run on average. You can use the calcjobs utility to gather information and to configure Batch Jobs Governor to take action when a job is taking longer to complete than expected.

The calcjobs can be used for viewing historical information about job execution time. You can run the calcjobs Perl script to show the duration of a single job, all jobs associated with a token, all jobs run on a date or within a date range.

 

Run the appropriate command depending on whether you want to show a single job, a token, a date or range of dates.

For tokens, the script output shows:

  • Number of jobs run.
  • Total number of minutes it took to complete all jobs.
  • Number of minutes that the longest job took.
  • Average number of minutes.

For jobs, the script output shows the same information as for tokens but for a single job.

For dates, the script output shows the same information as for tokens but for a single date or within a date range.

From a command window in LID, use the appropriate command in the sub steps that follow.

  1. For a token, specify:

perl calcjobs.pl -t <token ID>

where <token ID> is the name of the job, for example, AP100.

 

For a job, specify:

perl calcjobs.pl -j <job ID>

where <job ID> is the name of the token for which you want to obtain history, for example, AP510-ALL.

 

For dates, specify:

perl calcjobs.pl -r <date>

where <date> is the single date for which you want to see historical data.

Or

perl calcjobs.pl -r <date> <date>

where <date> and <date> are the start and end dates for a date range.

 

It’s a new year and technology is already making waves. Many experts are making their predictions for certain technologies that will be very prominent this year and beyond. Data is constantly being gathered with all these new techs. So what will be the forecast for cloud computing and data gathering? Technology analyst Christopher Tozzi shares an article on DataCenterKnowledge.com that outlines five key cloud computing trends expected to impact data centers by 2025.

  1. Cloud-Based AI increases Demand for Energy-Efficient Data Centers. If there’s one seemingly safe bet about how the cloud will impact data centers in 2025, it’s that growing deployments of AI workloads in the cloud will lead to more pressure on data center operators to improve energy efficiency.
  2. Cloud Quantum Services Drive Interest in Quantum Data Centers. “While most organizations are not in a position to build their own quantum computers, they can experiment with quantum via cloud-based quantum services. This means that public cloud providers may see reason to invest more extensively in quantum data centers in 2025, as a means of expanding their collections of quantum services.”
  3. Cloud Performance Expectations Increase Importance of Interconnects. “The bar for what counts as “good” levels of performance and reliability from cloud-based workloads gets higher and higher all the time. That’s why I expect data center interconnections to be a trendy topic in 2025 and beyond. Interconnects boost network performance when moving packets between data centers, making them a critical tool for supercharging cloud performance.”
  4. Cloud Sustainability Concerns Drive Increased Focus on Data Center WUE. “Sustainability has been a hot topic in the cloud ecosystem for years. Promises by cloud providers to become more sustainable are not new. But whereas much of the cloud sustainability conversation has historically centered on energy efficiency and clean energy sourcing, I suspect that we’ll see growing interest in water usage by cloud providers, too, in 2025 and beyond.”
  5. New Cloud Compliance Rules Require New Data Center Controls. “Data center security has always been important. But as compliance mandates intensify, so will the pressure that data center operators face to make security protections as strong as possible.”

Overall, these trends indicate a significant evolution in the cloud computing landscape, prompting data centers to adapt and innovate to meet new demands and challenges. Organizations will need to invest in new technologies, rethink their strategies, and embrace these changes to remain competitive in the rapidly evolving cloud ecosystem.

 

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In lawson requisition center, you may encounter this issue where you’re not able to change the company when create a new requisition.

In order to fix this, go into your %LAWDIR%\system directory and find the rqc_config.xml

 

Find this setting and set it to true:

<setting id=”allow_company_select” value=”true”/>

Save your rqc_config.xml file

 

Login to Lawson portal and go to Bookmarks >> Requisition Center >> Select Utilities

Click the Reload Configuration file

Click the RQC IOS Cache Refresh

Logout, clear your browser and depending on your server, the cache may take up to 15 minutes to clear.

Now you should see a drillable company box:

Infor recently announced a new reseller agreement with Deloitte that will further expand and strengthen their strategic relationship. Jeanne Newberry, Senior Vice President, Ecosystem and Business Development, Infor, says of the new agreement, “We are excited to expand our collaboration with Deloitte, as it provides our shared customers greater flexibility to procure our industry leading solutions. This relationship also enhances our ability to collectively serve a wider customer base worldwide, as we look to expand our resell agreement in other countries in the future.” Per the press release, this new agreement further enriches the ability for companies to leverage the strengths of both organizations, combining Deloitte’s deep industry knowledge and experience on critical applications with Infor’s business cloud software products for industry-specific markets. Moreover, joint customers will accelerate their transformation projects by drawing on Deloitte’s leading practices around how to manage change, address and mitigate risks, and increase time to value. “Clients embarking on transformation journeys routinely must assemble numerous data points across multiple organizations with short deadlines.  This new agreement allows us to streamline the licensing and implementation process thereby driving faster decision making and shorter time to value,” comments Chris Verheuvel, Managing Director, Deloitte Consulting LLP.

 

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When running a report, you may intermittently get this error: “Max processing time or Max records limit reached… Error code 0”

Screenshot of error:

This one is an easy fix. Go to your LBI server, open Central Configuration Manager.

Highlight and stop all SAP Crystal Reports Server processes as shown below:

After waiting for the processes to stop, double click on each one, go to Parameters Tab, under Max Number of Records, select Unlimited (NOTE: in my screenshot below, I could not turn off process for this demonstration so it’s greyed out).

Once you update each of these processes (you may only have one or two), start the SAP Crystal Reports server processes again, then test the LBI report once more and make sure you’re generating enough report data that surpasses the previous record limit (usually greater than 10k records).

 

Good luck and hopefully this helped resolve your issue!