Customer relationship management (CRM) systems are good at extracting insights to track progress by measuring the right metrics for your business. Key performance indicators (KPI) for example are usually associated with statistics/data from CRMs. An interesting read on finsemes.com shares how one can use CRM to measure sales KPI. They are: Customer attrition – Also […]
With this current pandemic urging people to stay home, online shopping has become more of a demand. This may be a good thing at first, but businesses have either shut down, changed courses or forced to find alternative means to operate. Shipping, logistics and supply chain management are more important than ever to maintain. Jay Deakins, […]
We have been working with dozens of clients over the years as their managed service partner (MSP), managing Infor applications. In 2020, we decided to make a list of some practices that have made our relationship with our clients more successful. You can employ these same practices with your MSP to achieve the same level […]
Infor recently announced the launch of a special promotion program in China to help companies be operationally agile and ease the “back-to-work” phase as companies gradually re-open. The Infor Work Force Management (WFM) solution is a powerful tool with intelligent scheduling that makes it easier for enterprises to re-open their businesses strategically. With the COVID-19 […]
Infor recently announced that Altaïr Group, a French chemical group composed of six leading companies in the field of cleaning products, fabric softeners, insecticides and repair pastes and putties, has decided to deploy the enterprise resource planning (ERP) application, Infor M3. It will become the standard system for managing processes and sharing information between the […]
Our article “Configuring Lawson for LDAP Signing” takes you step-by-step through configuring your environment for the new LDAPS requirements being enforced by Microsoft later this year. That article discusses how to configure IFS for LDAPS, but after we got a few questions about the procedure, we decided to clarify it further. When IFS is installed, […]
Even as lockdown measures are starting to ease up, many of us are still working remotely. Many businesses are still temporarily closed and managers must rely on their limited resources to stay open. Marketer Lauren Fowles shares an article on CustomerThink of the various ways to optimize productivity using customer relationship management (CRM) while working […]
Darren Roos shares an article at Manufacturing.net about the impact that enterprise resource planning (ERP) has for organizations. When paired up with other strong technological players such as artificial intelligence (AI), machine learning (ML), open APIs and the cloud, ERP systems can be so powerful. Roos shares the following trends and their impact on ERP. […]
Infor Workforce Management (WFM) has been recognized as a Leader among WFM applications in Nucleus Research’s latest Technology Value Matrix for WFM. Per the press release, “At Infor, we are excited about the amount of time and innovation that has been put in to develop our WFM solutions and how they have the ability to drastically […]
The normal LDAP Signing ports are 636 and 3269. Port 636 is the default signing port, and 3269 is called the Global Catalog Port. Here is why you should only use port 3269 (if possible) when updating your LDAP Bind for LDAPS. The default port (636) is used for searching the local domain controller, and […]