Entries by Angeli Menta

MAWSS Moves its Operations to the Cloud to Drive Sustainable Growth

Mobile Area Water and Sewer (MAWSS) has chosen to upgrade from Lawson S3 to Infor Financials & Supply Management. The Alabama based provider of water and sanitary sewer service has been an Infor customer since 1999, and has trusted Infor to help it digitally transform in the cloud with an updated, modern, strong ERP foundation. Per […]

, , , ,

API Integration with Infor Process Automation

APIs provide a secure way for unrelated applications to communicate with each other. IPA allows you to utilize third-party APIs to integrate applications with Lawson. It is a way to export data such as employee records or purchase requests, as well as importing data such as time records or third-party billing & revenue. Learn how […]

, ,

LSFCT Update – LID Port Already Used

When performing an update of Lawson Core Technology, you may come across the error “LID port xxx already used”. If your services are stopped, and you know nothing is listening on the LID port, you may have to temporarily change the port to get the install to complete. To change the port, open the command […]

13 Tips To Connect And Integrate CRM Tools And Social Media Efforts

Customer relationship management (CRM) is a dedicated tool that – as the name says – revolves around customer relationships. From customer service representatives fielding calls about customer issues to your marketing team dedicating resources to listening to customers and analyzing social behavior, there are so many ways to learn about your customers’ needs and even […]

Toy Partner Modernizes its Management Systems with Infor

Infor recently closed an agreement with Toy Partner, a Spanish company with more than 40 years experience importing and distributing a wide range of consumer products, especially toys. Per the press release, the five-year SaaS deal will help modernize and streamline its enterprise management system with a more modern, robust and flexible cloud service, suitable […]

, ,

How to tell if Lawson and Landmark are Federated

Often, when you are having an issue with Lawson and/or Landmark, one of the questions Infor will ask you is whether your systems are federated. If you are unsure, there are a couple of simple ways to tell. First, you could log into the WebSphere instance for your LSF application. Go to Applications > Application […]

New ERP Solution is the Accelerator for Transformation

Leading global supplier of drive components, SEG Automotive is in the midst of this transformation and is relying on Infor CloudSuite Automotive to take them there. The automotive industry is a fast moving environment with high speeds of transformation and increasing complexity in the networking of hardware and software are leading to the fact that […]

, ,

Federation Sync Times Out

If you are running a Federation Sync in Landmark, and you get the below message “Socket timeout exception occurred”, you may need to increase the max heap on the lase node. This error message will also present itself in the security_authen.log on the Landmark server. Sun Apr 25 17:07:26.438 EDT 2021 – 1584534648 – L(2) […]

Is Artificial Intelligence the future of CRM?

Artificial intelligence (AI) is quickly becoming a hot topic, especially in customer service. Another area in a business where AI should shine is in customer relationship management (CRM). Virtual assistants are the future of customer service and will change how we interact with customers.  More and more companies are investing in AI because they for […]