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How to debug login issues in Lawson with SAML Tracer Tool

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When logging into Lawson via a federated system and SAML configuration, a SAML response is received from Azure and that is all Lawson cares about when authenticating.

 

Users may see an error like this if the ID differs from the SAML configuration:

Authentication Failure

Unable to create a session. Contact your system administrator and provide this information along with the tracking id:
<long hash code ID for Infor to debug>

 

How to debug:

Once you’re in Lawson, any app issues are related to Lawson internally.

 

  1. Add SAML Tracer: Browser extension to chrome
    1. https://chromewebstore.google.com/detail/saml-tracer/mpdajninpobndbfcldcmbpnnbhibjmch?hl=en

 

  1. Open the SAML Tracer
  1. Login to Lawson and export the SAML Trace:
  2. Open the json or XML file in Notepad++ and search for <NameID Format=
  3. Search for your known user name:

That’s it! This is what is being returned from SAML response on the Azure side. You’ll have to work with the network team to coordinate on the proper ID for the user to use in Lawson.

The Importance of Professional and Managed Services for ERP Vendors

As ERP (enterprise resource planning) systems become more complex, many manufacturing and distribution companies are facing a challenge: while their systems are growing in power, the internal teams available to manage them are shrinking. Labor shortages and tighter IT budgets are prompting businesses to turn to managed services to ensure stability while freeing up internal resources for more strategic work. Chris Vavra, senior editor at ERP Today, discusses how this trend is reshaping ERP delivery. More companies are moving toward operational outsourcing models, looking for solutions that go beyond traditional break-fix support. In this evolving landscape, the availability of managed services is becoming just as important as the core functionality of ERP systems when evaluating vendors. For many organizations, the question is not whether to outsource ERP management, but how and when to do so in order to maximize value.

Managed services provide businesses with flexibility, predictable costs, and access to specialized expertise, which is especially crucial for those dealing with fluctuating workloads or limited internal IT capacity. These services allow internal teams to focus on more strategic initiatives like AI, analytics, and digital transformation, instead of being bogged down by day-to-day system maintenance. The model also helps maintain governance and stability, ensuring that ERP systems continue to meet evolving business needs without the overhead of a dedicated internal team. This shift is changing the way ERP vendors interact with customers, moving from transactional support to long-term, collaborative partnerships focused on continuous improvement and operational efficiency.

 

For Full Article, Click Here

Cloud ERP Market Projected to Triple Growth by 2032

Cloud ERP (enterprise resource planning) is quickly becoming the default foundation for modern enterprise systems, and the market momentum behind it is hard to ignore. In a recent article from ERP Today, Senior editor Chris Vavra shares that the rapid expansion of cloud ERP is positioned as a structural shift rather than a short-term trend. The global cloud ERP market hit $48.63 billion in 2024 and is projected to climb to $176.93 billion by 2032, growing at a 17.52% CAGR from 2025 onward, according to DataM Intelligence. Organizations are being drawn to cloud ERP for its scalability, faster deployment, and ability to deliver real-time data and analytics. AI capabilities, SaaS delivery models, and lower upfront costs are further accelerating adoption across both mid-sized businesses and large enterprises. Product innovation is reinforcing this growth. SAP and Versa Cloud ERP released major 2025 updates focused on AI-driven automation, supply chain optimization, and deeper integrations with e-commerce and logistics platforms. In Europe, cloud ERP progress is being fueled by strong investments in skills development and platform simplification. M&A activity also reflects a maturing market. SAP’s acquisition of WalkMe strengthens user adoption and onboarding, while Oracle continues to see strong uptake of Fusion ERP Cloud, particularly among public sector and large enterprises moving off legacy systems. Overall, the message is clear: cloud ERP is evolving into a smarter, more connected, and more user-focused enterprise backbone.

 

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How to find logs for Users getting error logging into Lawson

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Follow the steps below to learn how to find logs for users that are getting an error when logging into Lawson.

First, look for errors on the LTR Grid (Local Technology Runtime) by going to applications/STSRuntimeService and click on the lower left hand corner number as shown below:

Next, search for code in the error message to determine why it is erroring out. (suggestion: use the Find function to detect the errors in the logs faster)

You IT should be notified of these errors in the logs and be able to resolve it quickly to allow user access the next time they log in.

How Cloud ERP And AI Can Help People Work Smarter: 3 Principles That Work

As organizations race to adopt AI and cloud ERP, the real challenge isn’t the technology itself—it’s whether it actually helps people work better. In an article from Forbes, written by supply chain management expert Richard Howells, the focus shifts from digital transformation buzzwords to a more human definition of productivity. Howells argues that productivity has stalled because companies have spent decades designing systems around processes and metrics instead of people. Drawing on insights from Elisabetta Spontoni, Executive Vice President at Capgemini, Howells makes the case that cloud ERP and AI deliver value only when they align with how humans actually work.

Three practical principles stand out. First, AI solutions should be designed around real-world roles, not abstract capabilities. Embedding intelligence directly into daily workflows—such as surfacing supplier risk or sustainability impacts at the right moment—helps technology support better decisions without adding friction.

Second, simplification matters. Many ERP environments are weighed down by unused custom code that slows change and innovation. Moving to modular, cloud-based ERP makes it easier to evolve systems incrementally and adapt as business needs shift.

Third, data should empower employees, not overwhelm them. Clean, well-governed data builds trust, speeds decision-making, and helps people see the real impact of their work.

Ultimately, the article positions AI as a digital colleague—handling routine tasks, reducing noise, and freeing people to focus on what truly drives value. The future of productivity, it concludes, is more human, not more mechanical.

 

For Full Article, Click Here

Websphere Personal Cert Errors and potential solution – Updated 2025

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Summary: When trying to replace a cert with a new imported PFX cert, we get the error below (whether we select delete old cert/signers or not).

“Failed to load due to the following error: keystore file exists, but is empty”, specifically complaining about the root-key.p12 file in the path below.

IMPORTANT: make sure this file is empty before proceeding else it could be a different issue. Backup the entire VM before proceeding.

Potential resolution to above error:

  1. Go to the specified directory and delete the root-key.p12 file.
  2. Press okay again and it will complain about the default-signers.p12 file, then go into that directory and delete it as well.
  3. Press okay again and it may re-generate the default-signers.p12 file, delete it once more and try again.
  4. If it keeps throwing the error, save to master and see if it updates anyways.

 

Other potential solution to the above issue (Updated 2025):

In the Websphere CA Certification Installation.docx word doc, go to Step 4 and follow instructions on generating and propagating the web server plug-ins. We did this before doing the steps above and this may have resolved the issue as well.

 

 

LBI Websphere cert error: When updating the certs in LBI websphere, when we imported and replaced, it complained about a security.xml file.

Potential solution:

  1. Update the IIS certs and iisreset /restart after completing via CMD
  2. Attempt to replace cert again, and just save to master even with error. Check the personal cert again to see if it saved configuration changes (or log back into websphere).

 

If you found this article helpful, Nogalis offers expert managed services to resolve similar Lawson related cert errors like this. Our offerings include troubleshooting technical issues, streamlining processes, and providing functional resource assistance (HR, Finance etc.). Whether it’s addressing security settings, resolving errors, or enhancing workflows, our managed services ensure your finance operations run smoothly without the need for a full-time, in-house team. Contact us to learn how we can simplify and optimize your Lawson experience.

AI Agents as Digital Coworkers: What ERP, HCM Buyers Must Prepare for by 2026

AI (artificial intelligence) agents are set to become key members of the workforce by 2026, and ERP (enterprise resource planning) and HCM (human capital management) buyers need to prepare for this shift, according to Tarsilla Moura, Content Director at ERP Today. In a recent article Moura explains how enterprise software is moving from supporting just human workers to integrating AI agents that can independently handle tasks and processes. This change means businesses will need to update their tech stacks and rethink how they manage their workforce to stay competitive.

By 2026, the top HCM platforms are expected to add features that manage digital employees, or AI agents, who will take on complex tasks across multiple systems. These digital workers will become a core part of a hybrid human-AI workforce, improving everything from workforce planning to efficiency. Moura also predicts that many enterprise vendors will introduce Model Context Protocol (MCP) servers to allow AI agents to work across different platforms without being locked into one vendor. With rising AI regulations, ERP systems will also need to include features like explainable AI and real-time compliance monitoring to meet industry standards.

As AI-driven changes reshape the way we work, businesses will need to adapt their ERP systems to accommodate digital agents, ensuring their platforms can handle AI-powered workflows and governance. Those who move early will have a competitive edge, while lagging behind could risk falling short on compliance and efficiency.

 

For Full Article, Click Here

SAML for troubleshooting and diagnosis

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Infor Support may ask you to Grab a SAML trace, which is a plugin for chrome. A SAML trace is used for troubleshooting and diagnosing issues related to Security Assertion Markup Language transactions. It allows you to view the complete exchange of SAML transactions and verify the accuracy and completeness of the data in the SAML exchange.

The download can be found here:

https://chromewebstore.google.com/detail/saml-tracer/mpdajninpobndbfcldcmbpnnbhibjmch?hl=en

Once you download and install it to your machine, you will need to pin it to the Chrome bar (see the screenshot below)

 

You may need to refresh your page after installing and pinning the plugin. Let it run in the background and duplicate the issue that you need to have diagnosed.

 

Why CIOs must reimagine ERP as the enterprise’s composable backbone

As the pace of business keeps accelerating, many CIOs are realizing that traditional ERP (enterprise resource planning) systems simply can’t keep up. In a recent article for CIO.com, enterprise technology leader Tirumala Rao Chimpiri makes the case that ERP needs to be reimagined—not as a rigid system of record, but as a flexible, composable backbone that supports constant change. For years, ERP has been the operational core of the enterprise. But monolithic architectures, heavy customization, and long upgrade cycles have turned many systems into bottlenecks rather than enablers. Chimpiri argues the problem isn’t ERP itself—it’s how organizations think about it. When ERP is treated as a one-time implementation instead of a living platform, agility suffers.

The alternative is composable ERP. Built on modular, cloud-native components and connected through APIs, this model lets organizations assemble capabilities as needed, integrate best-of-breed applications, and layer in AI for automation and insight. Instead of slowing the business down, ERP becomes something that evolves alongside it. A key shift is designing ERP around real people, not generic transactions. Persona-based experiences give leaders and teams the information they actually need—whether that’s real-time financial health, live supply chain signals, or operational performance—without forcing everyone into the same complex interface. Chimpiri is also clear that this transition takes more than new tools. Strong data governance, disciplined integration, security, and change management are essential. Above all, ERP modernization is a business transformation, not just an IT project.

Chimpiri ends with a simple thought: rethink ERP as a platform for innovation. Those who embrace composability will build resilience and agility into the enterprise. Those who don’t risk being held back by systems designed for a very different era.

 

For Full Article, Click Here

AP520 Error Job Already Exists

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If your AP520 job goes into recovery with invalid parameters, and the examine log contains the error message “AP520 conflict, job already exists”, that means either an AP520 is already in recovery, or you will need to delete the conflicting record from APMONITOR.  First, check to see if any user has an AP520 job in recovery.  If they do, then resolve the issue and recover the job.  If there is no AP520 in recovery, you will need to delete the conflict from APMONITOR.  Either create a paint screen for the APMONITOR file, or connect to your database directly using a database utility.  Look for a duplicate AP520 job to the one that you are trying to run.  Remove that record from APMONITOR and recover your job.