Error: LSA is not compatible with the version of Windows
If you receive this message when working with Lawson Security Administrator:
“The version of this file is not compatible with the version of Windows you’re running. Check your computer’s system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program.”
Corrective action
The LSA tool should be able to run on both 32-bit and 64-bit systems. Take these steps to check to see if this message is related to a different operating system issue.
- Restart your Operating system.
- Log in to computer as an Administrator> Run LSA installer as an Administrator > Proceed with LSA installation.
- If the error message occurs again, the LSA download file might be corrupted. Download the latest version of the security administration tool and repeat step 2.
- If you continue to get the same error, right-click the LSA installation program > Select Troubleshoot Compatibility > Click Try Recommended Setting > Click Start the Program > Proceed with the LSA installation.
- If the installation is still not successful, contact Infor Support.
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