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ISS: How to review logs after running an Infor Security Services (ISS) sync

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You will want to start by reviewing the security_provisioning.log(s) in your LAWDIR/system directory.

 

All transactions completed in ISS related to user maintenance, federation, and synchronization, are logged in the LAWDIR/system/security_provisioning.log(s).

Please note, the log may take a few minutes to complete after the sync completes in the browser. Once the logs have completed, best practice is to copy the log(s) to a new directory so that they are not overwritten while you are researching the sync errors.

Open the most recent provisioning log and go to the bottom of the log. If nothing has been done in ISS since the sync completed you should see a message similar to the one below followed by a list of records that failed:
Thu Apr 26 16:56:01.282 CDT 2018 – default-457261151: Sync Analysis for object type IDENTITY completed with status=true
Thu Apr 26 16:56:01.282 CDT 2018 – default-457261151: Sync Analysis successfully completed for object type IDENTITY
Thu Apr 26 16:58:52.073 CDT 2018 – 1360326122: Sync Execution successfully completed for Task ID[4,963] with failed transactions for Sync Records:

The list of records that failed is limited to one section of the sync. You will see a list of either roles, actors, services, domains, endpoints endpoint groups or identities, depending on which section of the sync had failed records. This is because once the sync completes the analysis or execution of the section with the failed records the sync process will not continue. You must address the failed records to continue the sync.

Alternately you can search the log for the word “completed” to find the most recent section of the sync process that completed. There will be a completed message for each section of the sync.

 

Examples of completed messages without failed records:

Thu Jan 28 10:50:29.536 GMT-06:00 2021 – default-1845137754 – L(4) : Sync Execution task for [ROLE] with Task ID [1207] started.
Thu Jan 28 10:50:29.536 GMT-06:00 2021 – default-1504145202 – L(4) : Setting progress percentage [-1]
Thu Jan 28 10:50:29.537 GMT-06:00 2021 – default-1504145202 – L(4) : Success updating task [1207]
Thu Jan 28 10:50:29.537 GMT-06:00 2021 – default-1504145202 – L(4) : Starting Sync Execution using pagesize [500] and Nthread [5]
Thu Jan 28 10:50:29.551 GMT-06:00 2021 – default-1504145202 – L(4) : Retrieved 0 ROLE for execution
Thu Jan 28 10:50:29.551 GMT-06:00 2021 – default-1504145202 – L(4) : Sync Execution Successful for ROLE
Thu Jan 28 10:50:29.551 GMT-06:00 2021 – default-1504145202 – L(4) : SyncExecution execution time for [ROLE] took [0] seconds to complete

Thu Jan 28 10:55:33.485 GMT-06:00 2021 – default-863748063 – L(4) : Sync Execution task for [DOMAIN] with Task ID [1219] started.
Thu Jan 28 10:55:33.500 GMT-06:00 2021 – default-1293059945 – L(4) : Setting progress percentage [-1]
Thu Jan 28 10:55:33.500 GMT-06:00 2021 – default-1293059945 – L(4) : Success updating task [1219]
Thu Jan 28 10:55:33.502 GMT-06:00 2021 – default-1293059945 – L(4) : Starting Sync Execution using pagesize [500] and Nthread [5]
Thu Jan 28 10:55:33.506 GMT-06:00 2021 – default-1293059945 – L(4) : Retrieved 0 DOMAIN for execution
Thu Jan 28 10:55:33.506 GMT-06:00 2021 – default-1293059945 – L(4) : Sync Execution Successful for DOMAIN
Thu Jan 28 10:55:33.506 GMT-06:00 2021 – default-1293059945 – L(4) : SyncExecution execution time for [DOMAIN] took [0] seconds to complete

 

Examples of completed messages with failed records:

Thu Jan 4 07:19:55.755 EST 2018 – default- 2123289590: SyncAnalysis for ACTOR have 2 error records
Thu Jan 4 07:19:55.755 EST 2018 – default- 2123289590: Sync Analysis for object type ACTOR completed with status=true
Thu Jan 4 07:19:55.842 EST 2018 – 2123289590: Sync Analysis completed for object type ACTOR with failed Sync Records:
ACTOR=user1;
ACTOR=user2;

Tue Apr 19 10:18:33.128 CDT 2018 – default-1441714547: SyncAnalysis for ENDPOINT have 7 error records
Tue Apr 19 10:18:33.128 CDT 2018 – default-1441714547: Sync Analysis for object type ENDPOINT completed with status=true
Tue Apr 19 10:18:33.130 CDT 2018 – 1441714547: Sync Analysis completed for object type ENDPOINT with failed Sync Records:
HTTPPORT=82,SSODOMAIN=CSEMSS_EXTERNAL,FQDN=WFHPROD-LSF01.COM,HTTPSPORT=1448;
HTTPPORT=81,SSODOMAIN=CS_INTERNAL,FQDN=WFHPROD-LSF01.COM,HTTPSPORT=443;
HTTPPORT=81,SSODOMAIN=CS_INTERNAL,FQDN=WFHPROD-LM01.COM,HTTPSPORT=1443;
HTTPPORT=85,SSODOMAIN=TC_LDAP_BIN_EXT,FQDN=WFHPROD-LSF01.COM,HTTPSPORT=1447;
HTTPPORT=85,SSODOMAIN=TC_LDAP_BIN_EXT,FQDN=WFHPROD-LM01.COM,HTTPSPORT=1447;
HTTPPORT=9080,SSODOMAIN=CS_INTERNAL,FQDN=WFHPROD-MSCM01.COM,HTTPSPORT=8443;
HTTPPORT=21442,SSODOMAIN=CS_INTERNAL,FQDN=WFHPROD-IES01.COM,HTTPSPORT=9443;

Tue Apr 3 10:51:21.774 EDT 2018 – default-471380075: SyncAnalysis for IDENTITY have 4 error records
Tue Apr 3 10:51:21.774 EDT 2018 – default-471380075: Sync Analysis for object type IDENTITY completed with status=true
Tue Apr 3 10:51:21.774 EDT 2018 – 471380075: Sync Analysis completed for object type IDENTITY with failed Sync Records:
IDENTITY=USER:DOMAIN\user1,SERVICE=SSOP,ID=user1;
IDENTITY=USER:DOMAIN\user2,SERVICE=SSOP,ID=user2;
IDENTITY=USER:user1@domain.com,SERVICE=THICKCLIENTLDAPLS,ID=user1;
IDENTITY=USER:user2@domain.com,SERVICE=THICKCLIENTLDAPLS,ID=user2;

To find the exceptions for the failed records you will need to search within the log(s) each failed record. For each failed record you will search for the value from the list without the semicolon at the end of the line:
For failed record ACTOR=user1; you will would search for “ACTOR=user1”
For failed record HTTPPORT=82,SSODOMAIN=CSEMSS_EXTERNAL,FQDN=WFHPROD-LSF01.COM,HTTPSPORT=1448; you would search for “HTTPPORT=82,SSODOMAIN=CSEMSS_EXTERNAL,FQDN=WFHPROD-LSF01.COM,HTTPSPORT=1448”
For failed record IDENTITY=USER:DOMAIN\user1,SERVICE=SSOP,ID=user1; you would search for “IDENTITY=USER:DOMAIN\user1,SERVICE=SSOP,ID=user1”

 

The Future of Retail: Top 6 Retail Technology Trends for 2023

Even before the start of the pandemic, the retail space has been integrating some technological tools here and there. Since then, we’ve seen this new normal of tech-infused shopping experiences. With the hottest technology trends being integrated in almost every industry, what will the future of retail look like? Rajendra Roul, Content Promotion Specialist at G2, along with retail experts around the globe, share 6 retail technology trends for 2023 and beyond

  1. AI, machine learning (ML), and generative AI. “AI and ML technologies have infiltrated all industries, including retail. In fact, the retail industry has been the testing ground for AI solutions for a long time. The most popular use of AI by a retailer is the recommendation engine released by Amazon over two decades ago. The ML algorithm recommends related products to customers based on their previous shopping history, location, and purchase habits of other similar customers. Going forward, retailers need to double down on AI and related technologies.”
  2. Automation. “Another area retailers must step up investments in 2023 is automation,  the process of using technologies to perform repetitive tasks with minimal human intervention. The ongoing labor gaps have fueled the need for automation in every area within the retail sector, from warehousing, inventory management, and order fulfillment to consumer-facing features like contactless payments, noted Gabriella Bock, director of editorial relations at Rethink Retail. The recent advancements in AI, ML, and robotics are powering a new age of intelligent automation where machines are capable of making data-driven decisions on their own.”
  3. Augmented reality (AR). “AR is the next big thing for retailers. It has been popular for quite some time now in the retail space. But after the pandemic, AR technology has become more important as shoppers try to bridge the gap between online and physical shopping. Augmented reality provides interactive experiences by adding computer-generated digital content to real-world objects. AR has many applications in retail such as product visualization, interactive in-store experiences, in-store navigation, and marketing campaigns.”
  4. RFID, QR codes, and other smart store technologies. “Adopting smart store technologies is paramount for brick-and-mortar retailers looking to enhance their omnichannel experience. DeAnn Campbell, chief strategy officer at Hoobil8, noted that a top priority among them for any brand should be tools to manage inventory, including radio-frequency identification (RFID) and QR codes. RFID and QR codes are technologies that help identify and track an item using tags and codes. It helps with real-time inventory checks. Cameras and sensors are also essential to other upcoming smart store technologies, like smart carts that help with automatic billing and smart shelves that track inventory.”
  5. Mobile technologies. “The ubiquity of smartphones makes mobile technologies like shopping apps, mobile payment systems, and personalized marketing via phones inevitable in retail. Two-thirds of shoppers use their phones to look for more product information while shopping in-store. Further, mobile commerce or m-commerce, the shopping that happens exclusively via mobile phones, is set to exceed 10%of all retail transactions in the U.S. by 2025.While the pandemic accelerated its adoption, Tim Koopmans, CEO and founder of Retail Rush, noted that mobile technologies have tremendous potential for enhancing customer experiences and optimizing store operations in the future. Mobile technology helps retailers promote special events and deliver pertinent information to customers, driving foot traffic. Combined with RFID, QR code, and other in-store technology, mobile technologies help with faster checkout, online order fulfillment, and better customer service.”
  6. Datafication. “To fully harness the power of technology, retailers must leverage robust retail data analytics and insights platforms. Problems like siloed data, legacy infrastructure, and the inability to share and receive data from different sources often hold back retailers from fully utilizing analytics today. Integrating granular store-level data collected from online and brick-and-mortar stores provides retailers with unprecedented insight, added Brad LaRock of Datasembly. These insights can be used for personalization, product management, price optimization, and  streamlining store and warehouse operations, driving more sales.”

 

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XM ER Not Showing – Expense Report

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Recently a user submitted an error that could be useful for anyone else who encounters it.

 

Problem

The user is reporting they are not seeing Expense Reports in Lawson XM. They are receiving emails.

 

Solution

While this could be an alerting problem, we have a quick fix for user error.

 

The user needs to log into Mingle. Once logged in and in XM, simply click on the filter option at the top right of the screen. Here, you must make sure you clear your filters as shown below:

Log back in and you should not have the missing error again.

Delta Plus Modernizes its Information System with Infor

Infor recently announced that Delta Plus, a manufacturer and distributor of a complete range of personal protective equipment (PPE) , has chosen Infor CloudSuite enterprise resource planning (ERP) solution to optimize its management processes. Additionally, Delta Plus will also deploy the following Infor products: Infor Factory TrackTM warehouse mobility functions, Infor CPQ configure price quote tool, and Infor IDM optical recognition software dedicated to the dematerialization of supplier invoices. These Infor-based tools will provide the group with a modern, more scalable and interoperable IS, all secured in a high availability cloud environment hosted at AWS (Amazon Web Services). Per the press release, the choice of Infor’s ERP solution was made following the decisive commitment of Delta Plus’s CIO, who supported Infor’s Value Engineering approach and involved the group’s general management, as well as all stakeholders in the project. Further, the project is scheduled to start this summer. An initial 1,000 users will benefit from Infor’s new solutions, mainly in the functional areas of sales, inventory and supply chain management, financial and analytical management, and budget consolidation. This number is expected to grow as the group deploys and acquires new solutions on a regular basis.

 

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Mute Selects Infor to Transform its Technology and Strengthen Overseas Expansion

In recent news Mute, a leading manufacturer of acoustic solutions for office spaces, has chosen Infor M3 CloudSuite™ ERP (enterprise resource planning) system to support the intensive development of the company, including its international expansion. Per the press release, eighty users in Mute will gain access to the Infor OS cloud platform and the Infor Birst data analytics system. The solutions will be delivered in a multi-tenant cloud powered by Amazon Web Services (AWS). Infor Poland partner iPCC will be responsible for the implementation. Mute employees will also gain access to Infor Birst, a cloud-native business intelligence (BI) and analytics platform. This platform allows personalization of reports and sharing data across the organization as well as information analysis supported by artificial intelligence and complete insight into business processes. The implementation started in April and is expected to be live in January 2024.

 

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Migrating Lawson On-Premise to Infor Cloudsuite

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As businesses grow and technology advances, it’s not uncommon for companies to outgrow their current enterprise resource planning (ERP) software. In some cases, this may mean moving from an on-premise solution, such as Lawson, to a cloud-based platform like Infor Cloudsuite. If you’re considering making the switch, here are some steps to keep in mind.

  1. Evaluate your current system: Before making any changes, it’s important to evaluate your current system to identify what’s working well and what needs improvement. Consider factors like system performance, ease of use, functionality, and cost. This will help you determine whether Infor Cloudsuite is the right choice for your organization and identify any specific features or functions you need to ensure a successful transition.
  2. Plan your migration: Once you’ve decided to move to Infor Cloudsuite, the next step is to plan your migration. This involves determining what data needs to be migrated, setting a timeline for the transition, and identifying any potential challenges or roadblocks. It’s also important to consider how the migration will impact your business operations and develop a plan to mitigate any disruptions.
  3. Prepare your data: Before migrating to Infor Cloudsuite, you’ll need to ensure that your data is ready for the transition. This may involve cleaning up data, consolidating data sources, and preparing data for the new platform. It’s important to work closely with your IT team to ensure that data is transferred accurately and securely.
  4. Prepare interfaces: Determine which interfaces, both internal and between 3rd party vendors, will need to be rewritten, and which ones can be archived.  Work closely with IT to refactor or recreate the interfaces and prepare them for the new cloud environment.
  5. Train your staff: Moving to a new ERP platform can be a significant change for your organization, so it’s important to provide training and support to your staff. This may involve providing training on the new system, helping staff understand how to use new features, and ensuring that they have the resources they need to be successful.
  6. Go live: Once you’ve completed all of the necessary preparation and training, it’s time to go live with Infor Cloudsuite. This is a critical phase of the transition, as it’s important to ensure that the new system is fully operational and that any issues are quickly addressed. It’s also important to have a plan in place to handle any unforeseen issues or challenges that may arise during this phase.
  7. Monitor and optimize After the transition is complete, it’s important to continue monitoring the new system to ensure that it’s meeting your organization’s needs. This may involve tracking system performance, identifying areas for improvement, and making changes to optimize the system. By continually monitoring and optimizing the system, you can ensure that you’re getting the most out of Infor Cloudsuite and supporting your organization’s ongoing success.

In conclusion, moving from Lawson on-premise to Infor Cloudsuite can be a complex process, but by following these steps and working closely with your IT team and vendor, you can ensure a successful transition. By choosing a cloud-based ERP solution like Infor Cloudsuite, you can benefit from improved functionality, scalability, and cost-effectiveness, supporting your organization’s growth and success in the years to come.

 

E&A Scheer Selects Infor to Optimize Processes

E&A Scheer recently had a successful go-live of the Infor CloudSuite Food & Beverage solution. The rum company will use the solution to optimize internal processes. The future-proof solution offers the Dutch rum company improvements for distribution and recipe management in combination with greater insight into the supply chain. Per the press release, E&A Scheer was looking for a partner with standardized cloud solutions for sector-specific challenges. After a thorough evaluation, Infor was selected because of its extensive food & beverage functionalities, such as planning & scheduling, recipe management and inventory management. In addition, the cloud expertise and team composition from Infor played an important role in the decision.

 

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10 Small Business Tech Trends Defining 2023

Every day more and more technology is introduced or revamped, continuously shaping the way we run our businesses. Small businesses especially see the competitive edge when using digital tools such as customer relationship management (CRM) software, unique marking platforms, and integrated accounting and financial programs. Sales expert David Appel shares an article on BuiltIn.com of the latest small business tech trends that can help small businesses stay ahead of their competition.

  1. Applied AI and Machine Learning. “Small businesses can use AI and ML to forecast customer demand, ensuring they always have optimal stock levels. They can also offer personalized customer experiences based on past interactions and behavior.”
  2. Edge Computing and Distributed Infrastructure. “Edge computing is often paired with distributed cloud infrastructure, giving small businesses the ability to manage edge devices from a single control pane and ensure consistency. Users can control each edge device locally, improving security and data privacy for small businesses. This will make sure you’re compliant with privacy regulations and strengthen cybersecurity.”
  3. Software 2.0: Low-Code Programming. “Software 2.0 involves using machine learning tools that rely on neural networks for software development no-code and low-code tools utilize machine learning, letting you customize your existing code and automate manual tasks, saving time and increasing efficiency. It will also enable the rapid scaling of AI-driven applications. This ensures your tech stack meets your current and future business needs.”
  4. Hybrid Work Engagement and Retention. “Technology that supports hybrid working lets small businesses recruit talent from afar. Collaborative tech allows teams to work together and facilitate human connections in a remote world. Plus, you can increase employee engagement and retention by offering flexible working.”
  5. Hyperautomation and Super Apps. “Hyperautomation involves identifying, assessing and automating as many processes as possible. As robots and software become more intelligent, automation will continue to grow. This will reduce time-to-market and free employees from repetitive manual tasks. Meanwhile, super apps, platforms that combine separate apps into a single interface,  streamline processes and boost efficiency. A good example is IPO accounting software. An Initial Public Offering (IPO) is a great way to raise capital for your small business. But it also presents a lot of extra work for you and your finance team.”
  6. Clean Energy and Sustainable Tech. “Investing in sustainable tech is a must for small businesses looking to secure long-term growth. More people are environmentally conscious, so companies that fail to adopt genuine green practices will struggle to attract customers and remain competitive. Clean technology will also support high-performance computing (HPC) and other technologies that maximize efficiency and reduce time-to-market.”
  7. Metaverse. “The metaverse is still in its infancy, but metaverse tech like virtual reality (VR) and augmented reality (AR) are already growing in popularity. This tech could revolutionize how businesses interact with and sell to their customers. AR and VR could see remote employees interacting with colleagues in a shared virtual environment. Small businesses could use this type of technology for training. Plus, digital twins (a virtual model of a physical object) could help with spatial and process planning.”
  8. Zero-Trust Cybersecurity and Architecture. “In response to the growing risk of cyber attacks, many businesses are adopting zero-trust cybersecurity architecture that focuses on verification and access control. Zero-trust technology includes multi-factor authentication (MFA), security assertion markup language (SAML) and other access management tools. Small businesses are at particular risk of cyberattacks, but zero-trust cybersecurity can significantly reduce that risk. It also reduces security and compliance costs and increases consumer confidence in your business.”
  9. Responsible Datafication. “This trend refers to how companies can use data to improve products and services and better serve their customers. Datafication must be done responsibly, though, especially when it comes to customer data. You don’t want to fall foul of data protection regulations like CCPA or GDPR. Analyzing data can help you pinpoint areas for improvement and make better business decisions. It can also help you identify opportunities to target new customers or create new revenue streams.”
  10. Embedded Finance and Blockchain. “Embedded finance lets companies offer financial services without building the corresponding financial infrastructure. You can also offer customers a more streamlined experience, which will boost their satisfaction. What’s more, blockchain offers businesses strong security and transparency. Plus, it increases efficiency through automation while eliminating the need for third-party verification.”

Technology is important for all businesses big and small to stay competitive. Future-proofing a small business, Appel notes, starts with looking at your existing processes and the potential benefits of these technologies, as well as making sure your tech stack is compatible with them so you can easily integrate them in the future

 

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