Dynamics CRM Now Apple Watch App

Thanks to a collaboration between Microsoft and Webfortis, Customer Relationship Management (CRM) professionals can use the Apple Watch app to check on the latest status of accounts with the Microsoft Dynamics CRM integrated application. According…
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Nearly a dozen fake HealthCare.gov participants caught for re-enrollment

The Government Accountability Office (GAO) found that 11 fictitious Obamacare applicants were able to re-enroll into subsidized plans for a second year, receiving a total of $30,000 in subsidies. The administration has flagged six of the enrollees…
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ERP, CRM integration unlocks value

Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) have always been interconnected in the business world. It is no surprise that to reap substantial benefits from the two, that the platforms must integrate. "Where…
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2 Simple Steps To Making CRM Implementation A Breeze

Customer Relationship Management (CRM) implementation is never easy. There are many systems, different client needs, and specific company uses that can keep you in a tangled web when choosing the right CRM program. Here are 2 simple steps…
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What does the CRM of 2020 look like?

Customer Relationship Management (CRM) in 2015 consists of content management, analytics, email integration, pipeline visualizations, and dashboards - all easily accessible in a user-friendly interface or mobile application. However, like with…
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Infor M3 delivers strategic enhancements to customers

Infor has announced Infor M3 version 13.3, which delivers deep industry-specific functionality to cover a wide range of unique business needs. Infor M3's comprehensive enterprise resource planning (ERP) solution features core processes to manage…
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Healthcare enters ‘third wave of digital’

In the 1990s, it was the Internet. In the early 2000s, it was about mobility. Today, it's the era of "living services." Officials point out that the first industry to get this third wave on the ground running is the healthcare industry.…
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Why It’s Time for CRM to Evolve

In today's digital world customer engagement is no longer just about the product or service a company delivers but delivering it in a trustworthy and personalized way. Companies must differentiate themselves through customer experience - from…
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Infor surges on healthcare with CRM & analytics investment

Infor has begun a healthcare drive and plans to release Infor CloudSuite Clinical in the fall, which seeks to integrate clinical and business data in a single platform. VP at Infor Healthcare Mike Poling states, "More healthcare organizations…
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Infor improves supply chain collaboration

Infor's improved Supply Chain Management suite will provide better collaboration between customers and partners. Advanced Scheduling will allow managers to coordinate schedules and create appointments through an integrated dashboard. John…
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