SACO, a retail and wholesale leader in the Kingdom of Saudi Arabia (KSA) region, has deployed Infor WMS (warehouse management system) with Infor ION, and third-party application, Loftware Labelling. Per the press release, the Infor WMS solution, which is fully integrated with SACO’s SAP ERP platform using Infor ION, is set to optimize order processing and picking, enhance put-away, and expedite the loading and validation processes. The project was managed by Infor partner SNS. Infor WMS will support SACO’s warehouse operations managed by logistics services provider MEDSCAN. MEDSCAN will capitalize on the Infor WMS portal, in particular to streamline financials and billing for the retail and wholesale giant. Further, with eight warehouses SACO needed a solution to optimize performance across its warehouse management. As well as enhancing its picking processes, the company needed to facilitate seamless integration with its ERP platform to ensure a real-time view of operations at any given time and expedite decision-making.

 

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You may encounter an error message when running a federation sync after Lawson is federated to Landmark.  There can be many causes of these errors, so it is important to start reviewing logs on both servers for more details.  In this case, the security_provisioning.log on LSF and the security_authen.log on LMK indicated a PKIX error “got exception while reading from connection.”

There is a workaround for this error.  Open LAWDIR/system/lsservice.properties on LSF and LADIR/system/lsservice.properties on Landmark.  In both files, add the line “server.keystore.use.classic=false”.  Reboot both machines and try the sync again.

Security_provisioning.log (LSF)

Security_authen.log (LMK)

Lsservice.properties (both)

It’s no doubt that the COVID-19 pandemic sent every industry on emergency mode and required everyone to make changes whether they liked it or not. In the healthcare industry, the new era of digital health began and has redefined patient care. Pediatric otolaryngologist Dr. Eric Gantwerker shares an article on MedCity News about the focus on digital health for the coming years based on these bold predictions for 2022.

The enhancement of biometric data collection and what that means for the patient and physician
It has become increasingly simple to monitor a patient’s health in the comfort of their home.Home-based wearable and implantable biosensors have become more prevalent and more accessible to consumers. Demand for this technology will only increase as at-home or on-the-go physician monitoring continues to grow, fueling adoption by healthcare practitioners.”

Digital health will alter HIPAA compliance
“As consumers continue to monitor their health at home, there will surely be an increase in patient data. This is extremely beneficial to help manage and understand the health of a patient outside of the doctor’s office. Patients no longer need to visit a clinical setting to obtain this data. However, as patients continue to measure their health via devices, patient data can be compromised given currently limited privacy protection for consumer-level data.”

Healthcare will continue to evolve, and so will the Food and Drug Administration (FDA)
“The world of digital health is expanding rapidly, and the healthcare industry has a lot of catching up to do. With the help of AI technology and recent surges in data from consumer-based medical devices, patients’ health information will be at risk until HIPAA updates its compliances.”

The increased importance of offering telehealth services
“Telehealth is no longer considered a luxury, but an integral part of a health systems’ care strategy. Remote healthcare is here to stay, and healthcare institutions should invest in the proper technology to remain relevant in an ever-evolving virtual care world—this includes ensuring that patients have the same-quality visits in a virtual setting as they would in the doctor’s office.”

 

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Customer interaction drives almost every decision in your marketing and sales department. Customer relationship management (CRM) software helps to streamline and develop better and long-lasting relationships with customers to ensure a positive experience every time. Selecting a CRM solution can be an extremely difficult task because of all the considerations to take for your company. Solutions Review writer and analyst William Jepma shares a list of questions to ask yourself when considering implementing a CRM system for your business.

  1. What Business Needs Am I Looking to Address? “Figuring out your team’s needs should be the first step to selecting the most appropriate CRM solution to fit your needs.” 
  2. What Are My Budgetary Constraints? “Before beginning your search for a CRM platform, make sure your company has a concrete budget to refer to once you start getting quotes from different vendors in the marketplace.”
  3. Can the CRM Scale Alongside My Organization? “Before purchasing a solution, consider how it can benefit your organization in the present and the future.
  4. How Will the Customer Data be Secured? “Your chosen solution must offer secure data storage to protect your customer privacy.”
  5. Is the Software Easy to Use? “Once implemented, your company will use its CRM every day, so you will need to find a platform that your team can quickly learn to use.” 

 

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An Enterprise Resource Planning System (ERP) is a business process management software that enables companies to integrate and manage automated processes in one place. ERP software offers the advantages of optimized and integrated business processes, lower operating costs, improved reporting capacity, data security and increased productivity. Solutions Review is an online directory of ERP vendors, platforms and software solutions that contains a condensed overview, contact information, links to the company’s social media handlers and the top 24 vendors.

 

Your company needs to identify the exact solutions and automation capabilities it needs in an ERP system to determine which system best serves your specific needs. You should create a cross-functional team that consists of accounting, supply chain, IT and possibly HR personnel that are part of the selection team; people who know how your business is run day-to-day.  One of the worst mistakes companies make in selecting an ERP system is having the executives watch a snazzy sales presentation with all the reporting at the end and decide on bells and whistles instead of what your company needs to perform your day-to-day processes.  All ERP systems provide reporting capabilities.  There are many inexpensive tools to create reporting dashboards for any ERP system so this should not be a deciding factor.

As a selection tool, it might be good to create a spreadsheet which lists the functions of an ERP system that your organization needs. These vary by company so your spreadsheet may look entirely different from another company’s spreadsheet.  Then have everyone on the cross-functional selection team rate the various ERP companies on their ability to provide each function on a 1 – 5 scale, for example.  Then totaling the scores will provide a good idea about which ERP solution best fits your overall needs.  Don’t forget to include the integration piece in your evaluation for making sure you can easily integrate any other software that your organization needs so you end up with a fully automated system.  Using this type of selection criteria: multi-functional, objective scoring on each function, allows you to end up with an objective way of making a decision based on the overall needs of your organization.

The cost of an ERP system is composed of license fees (depending on how many users you have), the software itself, the modules you choose, the host hardware, installation, maintenance, training and support. The Software Path Report 2019 states that you can expect to spend up to $7,200 per user on your system on average – and that’s a big investment – a reminder that ERP selection is a long-term consideration. In the traditional view of your ERP – selection, you don’t need to choose the most expensive; choose the system which you can get the best fit for your business.

AlMalki Group, one of Saudi Arabia’s largest distributor and retailers of luxury goods, has recently deployed the latest version of Infor WMS warehouse management system. Infor WMS will increase efficiency, space utilization and order reliability, while ensuring full traceability from receipt of goods through to shipping. Per the press release, having used Infor WMS for many years, AlMalki has now upgraded and expanded the solution to support a more digitalized operation and underpin future growth. Further, Infor WMS version 11.4.1 was selected based on its ability to deliver entirely paperless picking and packing methods to boost productivity, and capture all data, both inbound and outbound, to instill visibility and expedite decision-making and customer service. Put-away strategy, cluster picking, labels, catch data, wave processing and billing functionality were also key to the group’s upgrade goals. The project was managed by SNS with integration supported by the AlMalki Group team following go-live.

 

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In the outsourcing of software maintenance, a company hires a focused and tailored software maintenance partner to carry out and manage an entire or a specific segment of software maintenance.

Software maintenance outsourcing gives companies a competitive advantage by minimizing costs, improving customer service and ensuring product quality on a limited budget. Outsourcing Software maintenance to an experienced and reliable company gives companies a competitive advantage by reducing cost, improving product quality and improving customer service. Outsourced software maintenance services work with qualified multidisciplinary teams to help you execute temporary projects, reduce labor costs, and improve maintenance and execution speed.

This means your business can better manage its support budget, allocate funds to other projects, reduce costs, and avoid unexpected expenses.

This is a great option for companies to accomplish their support goals while reducing risks and maintaining cost savings. American companies should be aware of this approach as outsourcing software maintenance has many advantages. Whatever you are working for a large company or a start-up, we hope that these resources will help you make the right choice for your business when choosing whether to outsource maintenance to an agency or to build your own in-house app.

Duvel Moortgat has chosen Infor Production Scheduling to support the growth of the brewery. Already having implemented Infor’s supply planning software, the decision was easy to continue and build with Infor’s offerings. Duvel Moortgat is a family business with a strong focus on specialty beers, which includes the brands Duvel, Vedett, ‘t IJ, La Chouffe, De Koninck, Liefmans and Maredsous. The company has grown from a local brewery to a global player with 10 production sites, including in Belgium, the U.S. and the Czech Republic. This steady growth, added to the seasonal nature of beer production and the unpredictability caused by the coronavirus pandemic, made it clear that planning the production process via Excel had reached its limits. Duvel required a more professional production and scheduling solution. Per the press release, Infor was chosen because of its extensive knowledge and experience in planning and scheduling in the brewing world. Duvel now has software that is effective in both the long term and the short term for insight into the production process.

 

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While it has been here for a while, Cryptocurrency made more of a noise in 2021. Critics have pointed to crypto’s massive environmental footprint, as well as its popularity in online crime. The general public is showing more interest than ever. With the rise of this digital currency, there is no doubt that this is the next thing to watch in the digital playing field. CNET’s Julian Dossett shares 5 predictions for cryptocurrencies such as bitcoin, NFT and the future of money as we know it.

  1. Crypto moves further into the mainstream. “Big companies are trying to figure out how cryptocurrency fits into their business. Everyone from hedge fund managers to Starbucks executives are making moves that could impact how we use digital money this year. ‘I hope we’re going to see a lot more focus on utility,’ said Denelle Dixon, CEO of Stellar Development Foundation. ‘Instead of focusing just on a few use cases that create a lot of hype, we’ll see more focus on the use cases that drive real value. And more discussion around financial inclusion.'”
  2. NFTs create new ownership opportunities, and remix old ones. “NFT, or nonfungible token, is a buzzy term that many of us heard for the first time in 2021. A new way to determine ownership of digital property using a blockchain ledger, NFTs are increasingly popular in the art and collectibles scenes. But the potential of NFTs goes far beyond eccentric digital artworks. NFTs are also used for digital land purchases in virtual worlds and for next-generation music ownership, licensing and publishing. Some observers see a future in which NFTs offer access to special sales or limited-edition products. How about using a NFT as a concert ticket? Or when you log into your favorite video game online? Expect to see all of that in 2022.”
  3. Bigger hacks and bigger ransoms. “Cryptocurrencies were used to facilitate millions of dollars of ransomware payments in 2021. They’re difficult to track, they’re borderless, and once the payment goes through, it’s nearly impossible to unwind. ‘We should expect to see more criminals turning to cryptocurrency and services that promise to obfuscate illicit funds due to the misconception of total anonymity,’ Gurvais Grigg, a senior tech officer at Chainalysis, said in an email. ‘Bitcoin is appealing to criminals for the same reasons it appeals to those using them for legitimate purposes: It’s cross-border, instantaneous and liquid.'”
  4. You’ll hear more about stablecoins. “Bitcoin and other cryptocurrencies have grabbed headlines because of their volatility. You can become a millionaire or lose it all at the hyper speed of the internet. But try buying a latte with bitcoin, and that volatility can make things confusing fast. Enter stablecoins. This subcategory of cryptocurrency, which is tied to an underlying asset, mitigates much of that volatility. Stablecoins could play a vital role in turning cryptocurrency into something we can easily use to conduct the ordinary transactions of everyday life.”
  5. New crypto rules appear on the horizon. “Washington lawmakers sense that cryptocurrency is a big and important thing. But they are struggling, perceptibly, to understand it. It may only be a matter of time before crypto gets its “series of tubes” moment from a hapless representative out of their element. There could be more milestones to reach before Americans see a comprehensive framework for crypto-focused legislation. But if industry leaders and elected officials can work together, regular cryptocurrency users and investors may benefit while environmental and security concerns are addressed.”

As the cryptocurrency industry grows up, we can guarantee that Crypto will be a part of our economic future for a long time.

The following error may occur when running a stoplaw command, or when stopping the lawson insight service from Windows services.

To resolve the issue, open the windows registry editor (regedit).  Navigate to HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Control.  For 32-bit Windows systems, select New > DWORD.  For 64-bit Windows systems, select New > QWORD.  The name of the new value is “ServicesPipeTimeout”.  Set this value to a number of milliseconds that is appropriate for your environment (this may require trial & error).  Restart your machine and attempt a stoplaw command to verify.