Infor Releases New Version of Industry-Focused Supply Chain Solution

The release of Infor’s Supply Chain Execution (SCE) solution, version 10.4, promises to deliver enhanced performance and efficiency, including multiple language support, along with on-premise and cloud deployments. Infor SCE 10.4 combines warehouse management, transportation execution, 3PL billing and labor management in a single, unified solution. It is designed to help users optimize inventory, warehouse space and labor in the warehouse while streamlining the complex supply chain business processes. Some core enhancements to the new version include dynamic slotting tailored for retail and omni-channel fulfillment and enhanced inbound quality control. “The new Warehouse Management functionality along with updated dashboards and personalization makes Infor SCE 10.4 the perfect solution for our customers with complex supply chains,” says John Bermudez, VP Product Management at Infor.

 

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ERP match-making tips for your organization

Choosing the right Enterprise Resource Planning (ERP) system can be overwhelming as it can be a key asset to your company. Here are five (5) important factors you should consider when shopping for ERP to find the best system for your organization.

  1. Determine the needs of your business
  2. Evaluate various ERP solutions
  3. Evaluate the total cost
  4. Develop a realistic implementation plan
  5. Track the potential business benefits of the new system

Seek advice from your employees. Not only will they be working on the system on a day-to-day basis, they are best suited to advise on where operational gaps exist and how you can fill them by having your firm choosing the right ERP software.

 

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Infor Invests $25 Million in Retail Cloud Provider Predictix

For their first move in 2016, Infor invested in a $25 million partnership with Predictix, a ground-breaking provider of cloud-native, predictive, and machine-learning solutions for retailers. Predictix will allow Infor to enhance CloudSuite Retail with modules that support demand forecasting, merchandise financial planning, assortment planning, network flow optimization, and allocation and markdown optimization. CEO of Predictix Molham Aref says of the partnership, “Infor will provide Predictix access to the scale and resources of an enterprise software giant with the mentality of a forward-looking, entrepreneurial start-up. Predictix customers will benefit greatly from the cutting-edge work coming out of Hook & Loop, Infor’s internal creative agency that is pushing the boundaries of product design and user experience.”

 

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The Future of CRM Software

The next generation of Customer Relationship (CRM) software needs new strategies and supporting technologies to proactively respond to more empowered customers. Here’s what’s needed for the future of CRM software.

  • A New Purpose – CRM software must transition from an internally focused, sales driven, customer data management application to an externally focused, conversation driven, customer engagement application.
  • More Customer Engagement – since most customers are socially active online, CRM software should focus on these outlets and methods of conversations so they can act and engage appropriately.
  • Improved Customer Experiences – CRM software should help improve customer experience at every customer facing interaction.
  • More Customer Intelligence – Knowing what each customer ‘Likes’, forwards, retweets or comments on creates a highly specific customer social graph.

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How to make the most of cloud-based CRM

IDC and Gartner indicate that 62 percent of Customer Relationship Management (CRM) software will be in the cloud by 2018. Because cloud-based CRM has the power to transform your sales and marketing process, you need to include these in your CRM strategy:

  • Be social first – Interact with customers over Facebok, Twitter, or whatever medium they frequent to cultivate better relationships
  • Emphasize mobile – Employees become more productive when they can get quick access to CRM software on a mobile device
  • Make simplicity a priority – Cloud-based CRM solutions are easy for anyone to manage from anywhere

Remember to choose a CRM cloud solution that will help you achieve greater sales and build a more successful business.

 

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3 Key Cloud Trends for 2016

Now that 2016 is here, let’s take a look at three key cloud trends so we can take advantage of them thoughtfully and effectively.

  1. The continued rise of cloudops – Cloudops are the new name of IT Ops that focus on cloud services like security, management and monitoring.
  2. The continued explosion of containers – Containers are a solution to the problem of how to get software to run reliably when moved from one computing environment to another.
  3. More focus on training and certification – The number of training companies focused on cloud is exploding because the cloud is taking over.

We will look at 2016 to be a year of evolution than revolution, and the cloud will surely take precedence.

 

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Five ways the cloud is good for growing SMBs

These days, cloud migration appeals more to large scale businesses. Though small-to-medium-sized businesses (SMB) could also benefit greatly with cloud migration. By moving to the cloud, SMBs are almost guaranteed to save both time and money. Here are five ways cloud deployment can help SMBs be more agile and prepared for growth.

  1. You only pay for the capacity you use
  2. Your cloud vendor handles all IT needs
  3. Multiple users can access cloud-based resources at the same time
  4. Your workforce will have the mobile tools they need to collaborate across the globe, all in real time
  5. Your cloud provider handles all upgrades for your business

 

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Dynamics CRM 2016 Launches with Cortana Analytics Suite

The latest iteration of Microsoft Corp’s customer relationship management (CRM) platform is now available with the integration of the Cortana Analytics Suite, which combines the company’s personal digital assistant with data management services from Microsoft’s public cloud and pre-built business intelligence workflows to help salespeople better understand their customers. Dynamics CRM 2016 toolkit automatically generates cross-selling recommendations based on the specific preferences of a prospect and scan social network for messages that are indicative of potential deal-making opportunities – this functionality being a direct response to competitor Salesforce. additional features of Dynamics CRM 2016 include cloud-based Office 365 and SharePoint, a web application platform for collaboration.

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Infor Partners with Quality Reviews, Inc. to Improve the Patient Experience

Infor and Quality Reviews, Inc., a leading builder of real-time consumer and patient feedback software, have partnered to maximize the collection and management of patient satisfaction data. With this partnership, Infor is able to provide customers access to RateMyHospital®, a HIPAA-secure, cloud-based patient relationship management (PRM) tool that enables hospitals and healthcare providers to measure, manage, and improve the patient experience. Edward Shin, M.D., CEO and co-founder of Quality Reviews, Inc. says of the collaboration, “Partnering with Infor, which automates more than 80% of the largest U.S. healthcare delivery networks, gives us the scale we need to help improve the patient experience on an industry-wide level.” Barry P. Chaiken, M.D., chief medical information officer at Infor adds, “Through our partnership with Quality Reviews, we expect to be able to deliver our healthcare clients the necessary tools to improve the patient experience in the pay-for-performance era of the Affordable Care Act.”

 

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The Healthcare Internet of Things: Becoming A Reality

In the near future, every person will be able to track every aspect of their own health using devices that passively capture data.The Healthcare Internet of Things is beginning to take shape due to several drivers:

  • Sophisicated Techonology: New mobile devices and wearables are offering sophisticated biometric, fitness and wellness tracking.
  • Data Integration: Devices passively capturing data will integrate together to provide a comprehensive overview of a person’s health.
  • Technology partnerships: Companies are relying on specialized technology vendors to add increased capabilities to their products.

The Healthcare Internet of Things promises consumers that their devices work together to improve their life – making them more fit, fashionable, efficient, productive, and healthier individuals.

 

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