Aurora MySQL InnoDB Overhead

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If you’ve ever loaded a few terabytes of raw data into MySQL and then scratched your head when the database footprint grew larger than your flat files, you’re not alone. This question came up recently in a real-world migration: flat files…

PCARD issue- GL165 error file missing

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Problem: I was able to access the QA site and see the JE, however there is an issue.  I am not seeing the “error” report for GL165 that we would normally see in v9 production. This is the report that tells us which records have an error…

Weekly Patch Notification: February 14, 2026

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How to reorganize or modify Columns in LBI Maintain Reports

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Follow the steps below to learn how to reorganize or modify your columns in (Lawson Business Intelligence) LBI Maintain Reports.   Problem: You’re an admin for Lawson LBI but you want to reorganize the Maintain Reports columns…

How to correct a name change for Inbasket

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Each Process Automation user has an Inbasket that is accessible through Infor Smart Office. Your Inbasket contains tasks that have been assigned to you, as well as the user’s information.   Problem: Users’ name changed but…

Weekly Patch Notification: February 7, 2026

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How to resolve Lawson Add-ins no longer querying data

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User Excel Add-ins Issue Summary: User can no longer query Lawson data and ruled out that it is NOT a Lawson add-ins version issue. Follow the steps below to see if this resolution helps.   First, we had to enable add-ins from…

Changing the Owner on Smart Notes

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If you need to change the account that owns smart notes and/or the notifications, you can execute a mass change using the database.  Open your LBI database server using a database editing tool.  Then, run a query against your Smart Notes db…

How to update a user’s Database and User Roles via Infor Lawson Cloudsuite

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Follow these steps to update a user’s Database and User Roles via Infor Lawson Cloudsuite: Login to your concierge account and go to Cloudsuite app (this assumes you have access to this else open a ticket with Infor). Create a Service…

Resolving Outstanding buyer Messages

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PROBLEM Users may encounter a receiving issue when processing a purchase order where the system prevents reprinting the ticket and does not allow backing out to PO33 to reprint. When attempting to release the item during receiving, the system…
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