Lawson Expense Management Documents for Review closes immediately to a blank screen

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Problem: when logging into Infor XM (Expense Management) and clicking Documents to review, the section expands and closes immediately and is left blank. First check your filters are cleared: If the filters are cleared, this is…

Changing Hotkey Assignments in Lawson Portal 10.1

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Hotkeys are shortcut key combinations that cut down on the number of clicks required to complete a task.  Administrators can edit or create hot key combinations to provide to end users.  Lawson Portal roles can be used to make hot keys available…

The ssoconfig utility password: changing and recovering

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The ssconfig utility is password-protected. It is a good idea to change the ssoconfig password periodically. You might also need to recover or change the password because you don't remember it. Password Reset This is a good procedure to…

How to Reset a Lawson Portal users password via Infor Cloudsuite

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With Infor Cloudsuite’s password reset service, it’s easier than ever for a Lawson Security Admin to reset a user’s password.   Login to Infor Cloudsuite and go to the Service Request tab, then click Create a Service Request …

Weekly Patch Notification: April 5, 2025

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Infor Cloudsuite Add Users Process Failed

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You’ve created a template file to load a user into Lawson via Infor Cloudsuite but it failed.   First let’s review the Request ID that failed by clicking on it. At the bottom you will see 2-3 links, one to download the…

Managing and Using Tab Groups in Lawson Portal 10.1

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Tab groups in Lawson Portal allow you to organize and manage multiple tabs, enabling you to switch between workflows efficiently. A tab group is a collection of tabs that can be opened all at once, replacing the currently open tabs. This functionality…

Landmark Grid shows Default Router is LIMITED

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To get the error log, click on the notepad icon in LOG column You find there is an error showing Address is already in use: These errors are because two applications are using the same port 50000   To resolve this: Run…
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