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Error updating user: returned identity already exists

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Are you getting this error when updating a user’s record in ISS stating

loadResource(): returned identity [User:] already exists?

 

If so, then this error is due to missing extended attributes in LDAP. The extended attributes are what allow ISS to know that the user exists in LMK and are created when a user is added via ISS or the user is included in a sync.

Simply run a full sync via the ISS webpage to create the extended attributes

 

To prevent this issue going forward you should add a list-based sync to the user add process. This should resolve the error completely.

 

Retiring Lawson, PeopleSoft, or Oracle? APIX archives the entire application — every table, every year, attachments and security included — into your own AWS account in about 30 days, so you can decommission the legacy system and keep full access to the history.

See how the APIX ERP archive works →

04/09/2024
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https://www.nogalis.com/wp-content/uploads/2024/04/Error-updating-user-returned-identity-already-exists.jpg 470 470 Angeli Menta https://www.nogalis.com/wp-content/uploads/2013/04/logo-with-slogan-good.png Angeli Menta2024-04-09 08:10:032024-04-05 18:13:22Error updating user: returned identity already exists
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