How to Update Design Studio Forms

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Problem We need to make a change in TEST to AP10 custom form.   Next steps: Backup the existing AP10 custom file and copy the new version, ap10.1.custom.xml  file to Prod  F:\lawson\law\persistdata\lawson\portal\content\forms There…

Downloading Logs for review in a Lawson Cloud Environment

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In Lawson v10, Admin users would have direct access to system logs but in the cloud, you’re access is limited to FTP access. Problem: Reviewing IOS and LADB logs live is more difficult through FTP since you’re unable to download or view…

Weekly Patch Notification: June 7, 2025

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How to get BSI Display Logs

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BSI Support has asked for a BSI Display Log.  Use this method to configure your system to create the logs. Open msgmnt and enter your Product Line and enter Category 'PRTFX'. Look in the Number column to see if the Number 400 appears. …

Troubleshooting “WARNING: SUBSTITUTION TABLE ENTRY NOT FOUND”

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A common ED501 message is “WARNING: SUBSTITUTION TABLE ENTRY NOT FOUND”.  This substitution table is maintained in screen ED40.1, and if the key values passed to ED501 are missing, you will receive this error.  Simply update your ED40.1…

Steps to Purge Benefits Data

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Every time an employee makes a benefits change, a new record is stored in the benefits table.  Additionally, a new record is stored in the employee’s deduction master table for each deduction related to that benefit.  If these records are…

Date is before (or after) closing control date

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Problem: User is getting the error "Date is after/before closing control date" when trying to release PO’s.   Solution: This message indicates that the transaction post date on the record you are working with falls outside…

Setting General User Options in Lawson Portal

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This guide explains how to modify settings for Lawson Portal options, affecting how applications display on your computer. Open the Navigation Menu and from the General group, select User Options. From the General tab, make the following…