Entries by Angeli Menta

CRM is now the largest software market in the world

According to Gartner findings, global Customer Relationship Management (CRM) revenue amounted to US$39.5 billion at the end of 2017, overtaking database management systems (DBMS) which reached US$36.8 billion in the same year. Julian Poulter, research director at Gartner, says “CRM revenue will continue to take the lead of all software markets in 2018, with a […]

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Rich Client Dev vs Prod Appearance

When using Infor Cloud, the landmark rich client looks the same in dev as it does in prod. How can I easily recognize the difference between them? Mistakes can happen when you are frequently changing between a development and production environment. It is easier to tell the difference between the environments when the productlines are […]

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Lawson Managed Service – On Premise (On-Prem)

We traditionally think of managed service as a hosted solution. But what about all the applications that must stay in-house? Depending on the industry there are state or federal regulations and compliance matters to consider when deciding where and how to host your application. Your PCI data for example must stay confined to a very […]

Intersnack Signs Multi-Million Euro Cloud Deal with Infor

Intersnack, owner of well known snack brand KP Snacks, has agreed to a 10 year cloud transformation with Infor CloudSuite Food & Beverage. Infor will run almost every major business application within Intersnack – spanning enterprise resource planning, human resources and talent management, financials, risk management, expense management, performance management, business intelligence, enterprise asset management, […]

Redefining healthcare with AI

Artificial intelligence (AI) has been around for many years, but it’s becoming more and more relevant in technology today. AI has become the driving force of every tasks from simple to complex problems. It’s no secret that healthcare hold a tremendous amount of data, and when it comes to analyzing it, this is where AI […]

5 Ways AI is Changing CRM

Customer Relationship Management (CRM) systems have proven increased revenue, but less than 50% of companies have yet to implement such program. As businesses battle to stay ahead of the competition, they have to prioritize customer data, loyalty, and satisfaction. For this, CRM has to complement human interaction and provide better solutions. Enter, Artificial Intelligence (AI). Integrating […]

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UPDATED: Submitting ACA (Affordable Care Act) to IRS

There is an easier method with additional options to Submit ACA to the IRS. We’ve posted articles in 2016 before, but here’s the latest walk through.   UPDATED: Submitting ACA (Affordable Care Act) to IRS. Once you have done all your Infor work to create your files for submitting to IRS, the steps below will […]

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Certificate chaining error

During an LSF outage, we checked the latest logs and saw security_authen.log was updated. It showed a number of errors that a certificate was not trusted. We checked the trusted certificates and saw that the certificate and related certificates were all trusted. So why was the error returned? Scroll further down the log list to […]

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Modify column data type without dropping table

“String or binary data would be truncated.” This is a common error if you’re trying to update a field with more data than it allows, e.g. trying to update a char(30) field with a 50 character string.   If you try to modify the column data type you’ll get a new error: “The changes you […]

Apple to launch ‘technology enabled’ healthcare service

With Amazon and Warren Buffett’s push into healthcare, Apple has followed suit by launching primary care health clinics called AC Wellness. The in-house clinics and health service for employees and their families aim provide “compassionate, effective healthcare to the Apple employee population.” Apple will provide a “unique concierge-like healthcare experience” that is “enabled by technology”. With […]