After hours and hours of research you’ve finally selected the ideal Customer Relationship Management (CRM) software for your company, found an implementation partner, and set a schedule to implement a CRM to your business. With the hard part over, now comes the harder part – software adoption. CRM adoption is extremely difficult because it involves […]
Today’s Artificial Intelligence (AI) has gone beyond its scope of simple smart phone usage into the innovative enterprise resource planning (ERP) technology. AI gas optimized system operating models and transformed business processes across the digital world. With past technological and financial woes with this technology, AI is being incorporated into ERP software, and IT companies are […]
Before you can assign work to users in the User Action node, you will need to create the appropriate tasks and add users to those tasks. *Before you perform this process, you will require Process Server Administrator access. Log into Rich Client and navigate to Start > Applications > Process Server Administrator > User Configuration […]
According to Gartner, Customer Relationship Management (CRM) became the largest software market in 2017. This is no surprise as the digital age is more prominent than ever today and companies are finally starting to realize the benefits of this approach. Given the plethora of CRM solutions, one can be overwhelmed in deciding which system is right for […]
One of the properties options for a User Action node is “Action Reason”. You can require that the approver enter a subject, reason code, and comment. Before you set up the User Action Node, you will want to create your Action Subject in Rich Client. It is important to note that the user creating Action […]
After rigorous review, Infor Public Sector has officially received the Federal Risk and Authorization Management Program (FedRAMP) Joint Authorization Board (JAB) Provisional – Authority to Operate (P-ATO) status. FedRAMP is a government-wide programs that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. With Infor on board, the […]
Alila Hotels and Resorts, a 15-year-old luxury hotel brand, has chosen Infor Hospitality Management System (HMS) and Infor Revenue Management Solution (RMS) for its hotel operations in Kuala Lumpur to increase business agility and further enhance efficiencies. The decision to partner with Infor was heavily because of the Customer Service and Satisfaction the software company can deliver. Infor […]
Customer Relationship Management (CRM) systems have the ability to collect massive amounts of data to improve customer service and communication. However, CRMs were not built to be nimble. Times change, and technology indeed changes a lot of human experiences. Applying artificial intelligence (AI) to CRMs can make personalization more efficient and effective for both the customer and […]
A breakthrough in 3D technology is helping to improve women’s breast health, specifically early signs of breast cancer. There is a new 3D mammogram technology that may find cancers earlier, with a lower percentage of false positives being detected, Hologic CEO Steve MacMillan said. Hologic, a medical technology company, provides machines in hospitals across the country with […]
Infor and eLearning provider OpenSesame Inc. have expanded their partnership (formed in 2015). With this renewal, customers of Infor LMS will gain access to the full OpenSeame elearning catalog of more than 20,000 courses, directly through the Infor LMS interface via web browser and mobile devices. Customers using the Infor Learning Management Content Creator can also […]