Error: LSA is not compatible with the version of Windows

If you receive this message when working with Lawson Security Administrator:

“The version of this file is not compatible with the version of Windows you’re running. Check your computer’s system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program.”        

Corrective action

The LSA tool should be able to run on both 32-bit and 64-bit systems. Take these steps to check to see if this message is related to a different operating system issue.

1. Restart your Operating system.
2. Log in to computer as an Administrator> Run LSA installer as an Administrator > Proceed with LSA installation.
3. If the error message occurs again, the LSA download file might be corrupted. Download the latest version of the security administration tool and repeat step 2.
4. If you continue to get the same error, right-click the LSA installation program > Select Troubleshoot Compatibility > Click Try Recommended Setting > Click Start the Program > Proceed with the LSA installation.
5. If the installation is still not successful, contact Infor Support.