Lawson LBI Reporting Services – Error in validating session

If you’re receiving this error, its usually a simple fix. Also note your IBM Websphere SystemOut.log should be throwing exception errors as well.

First let’s make sure no crystalras.exe processes are using a lot of CPU power, if they are zeroed out, chances are no one is in the system attempting to run a report:

Once that is verified, open up the Central Configuration Manager directly on the LBI server and highlight your SAP Crystal Reports Server processes, click STOP

Wait 10 seconds while they are in STOPPED status, then select and start them back up.

Now log back into LBI and try to run reports.

If this is still not working, try to reboot the entire server again. If it’s not resolved, it’s likely something with your configuration settings.

Good luck!