Lawson Security Administrator (LSA) Reporting is stuck in “processing” status

Problem:

You’re trying to generate a v10 Lawson Security Administrator (LSA) report and its stuck in “processing” status

Resolution:

Edit your GENDIR/java/command/lsserver.properties file (Back it up first).

Locate the following line:

ljx.ext.dirs=${GENDIR}/java/ext:${LAW_JAVA_HOME}/jre/lib/ext:${LAW_JAVA_HOME}/lib/ext

To incorporate the modification, append “${GENDIR}/java/impl:” so that it appears as follows:

ljx.ext.dirs=${GENDIR}/java/ext:${GENDIR}/java/impl:${LAW_JAVA_HOME}/jre/lib/ext:${LAW_JAVA_HOME}/lib/ext

Save the file.

After implementing this change, you will need to perform the following restarts:

1. Stop your WebSphere application server or cluster for this environment.
2. Stop the Lawson environment using the stoplaw command.
3. Start the Lawson Environment using the startlaw command.
4. Start the WebSphere application server or cluster for this environment.

Execute the report again to verify that it completes successfully.