ISS: How to research and resolve IDENTITY record failures in the sync

For errors related to the failed IDENTITY records from an ISS sync follow these steps:

Determine which system, Lawson System Foundation (LSF) or Landmark (LMK), the identity record failed in:

After finding the exception in the log, scroll up in the log until you see a message such as this:

Getting resource from INFORBCLM01.INFORBC.COM;9906;9907;LANDMARK

or

Getting resource from INFORBCLS01.INFORBC.COM;6626;6627;LSS

or

Processing record #4,996 of LSF

or

Processing record #4,986 of LANDMARK

Messages that reference LSS or LSF indicate the issue is in LSF and the record should be reviewed in that system. Messages that reference LANDMARK indicate the issue is in LMK and the record should be reviewed in that system.