Infor Cloudsuite Add Users Process Failed

You’ve created a template file to load a user into Lawson via Infor Cloudsuite but it failed.

1. First let’s review the Request ID that failed by clicking on it.
   
2. At the bottom you will see 2-3 links, one to download the Template file, and the others to download the AD or LSF log file (depending on the error). Let’s click the AD and LSF Logs to review.
   

3. In this example, the AD log file was fine, but the LSF log file shows errors.
   
4. In the log shown above, we have an invalid LBI Group. Review your template file (you can download it above AD log file) and make the correction to the template file. Load it again and see if the errors are resolved.

If you found this article helpful and need support managing your Infor Cloudsuite or Lawson Security processes, Nogalis provides expert managed services to simplify and optimize your system. From resolving issues like user load failures to enhancing overall performance, our team is equipped to deliver the assistance you need—without the cost and commitment of a full-time, in-house staff. Contact us to learn more about how we can help streamline your Cloudsuite environment.