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Lawson RQC Requisition user not able to see Service Tab

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The “Lawson RQC Requisition user not able to see Service Tab” issue can crop up from time to time for select users, but it is a simple fix (see below).

 

After verifying the user has adequate access for requisitions and the RQ04 record is created.

Have the user clear browser cache go to Requisition Center >> Shopping >> and Press NEW.

Have the user logout and back in, check to see if the Service Tab is now there.

 

Also, in RQ04, you can set a value for Special/Service Items in one of the tab options to see if that resolves the issue as well.

 

Good luck!

Retiring Lawson, PeopleSoft, or Oracle? APIX archives the entire application — every table, every year, attachments and security included — into your own AWS account in about 30 days, so you can decommission the legacy system and keep full access to the history.

See how the APIX ERP archive works →

05/12/2023
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https://www.nogalis.com/wp-content/uploads/2023/05/Lawson-RQC-Requisition-user-not-able-to-see-Service-Tab.jpg 470 470 Angeli Menta https://www.nogalis.com/wp-content/uploads/2013/04/logo-with-slogan-good.png Angeli Menta2023-05-12 08:17:272023-05-11 16:30:52Lawson RQC Requisition user not able to see Service Tab

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