PDLSET1 error in Lawson

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If you are getting an error message in Lawson Security Administrator that references “No record found for given key PDLSET1 in PRODLINE”, it is possible that your Lawson instance has lost connection from the database and is unable to recover.  This can happen during an unexpected restart of the system, or a network outage.  To resolve the issue, simple stop and restart the Lawson services, including the IBM WebSphere services.  The startup order is:

  • Insight environment
  • IBM WebSphere Cell Manager
  • IBM WebSphere Node
  • IBM WebSphere application server