Cannot Retrieve User File
After logging into Lawson, if you see the below error “Cannot retrieve user file. Bookmark IDs cannot be read”, there is a good chance that the iosconfig.xml file has some invalid values. The error messages might point you directly to this file. It can be found at LAWDIR/system. Make sure that the ioswebrootdir attribute points to the correct location. This location should be LAWDIR/persistdata. Make sure there are no extra spaces or directory names in this value.
After updating the value, reboot the server or restart the WebSphere services.
Retiring Lawson, PeopleSoft, or Oracle? APIX archives the entire application — every table, every year, attachments and security included — into your own AWS account in about 30 days, so you can decommission the legacy system and keep full access to the history.
