Hotel Alhambra Palace Checks in with Infor for World-Class Customer Service

Hotel Alhambra Palace in Granada, Spain, has chosen to implement Infor Hospitality Cloud solutions throughout all operations, including front of house, housekeeping, restaurants and conference bookings. The deal includes Infor Hospitality Management Solution (HMS), Infor Sales and Catering, and Infor Table Management. Per the press release, Infor software will replace an on-premises legacy system that can no longer support the plans for growth at Hotel Alhambra Palace. One of the earliest anticipated benefits of the new application will be faster access to more comprehensive information and operational data, as well as new contactless processes such as mobile check-in. Hotel Alhambra Palace will be able to continue improving customer service and ensure staff are deployed to the highest value activities.


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