Every now and then the system hiccups. Just like we all do. When this happens, sometimes there are ways of addressing the issue and sometimes there are not through the standard forms.
When there isn’t a way to address the issue with the standard processes, Paint Screens can be used to go behind the scenes and address the issue that is needing to be fixed. So of course, they should be used sparingly and only when there is no other choice to address the issue.
Some examples of this are:
- PO lines where the quantities indicate that the line should be closed, however the line is still open. This keeps the PO header open as well.
- AP Credit memos that were canceled yet still show up on the MA126 report.