Infor Lawson Query Wizard Troubleshooting

 

We had trouble with the Infor Lawson Query Wizard either timing out or returning a “No Data Found” message when loading in a .dme query.

This is a compiled list of troubleshooting suggestions for the Query Wizard found on Nogalis presentations/Infor documentation/Lawsonguru forums.

1. Limitations of the Query Wizard

 

  1. “No Data Found” Message

 

  1. Try increasing Data Response Timeout value to 9999 (min 30 max 9999) in Set User Preferences (green/yellow arrows)

If this fails, try experimenting with the different options for When encountering error messages

 

  1. On the Criteria tab, try changing Maximum Primary Records to Return to 0 (default 600, max 65520, 0 defaults to max 65520) and Maximum OTM Values to Return (max 600) fields

 

  1. Troubleshooting tips from Nogalis LawsonMSAddins PowerPoint