Lawson Security – Cannot get Productline List error

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Most Lawson v10 systems has moved to Infor Security Service web portal to manage user provisioning etc.

 

However, Lawson Security Administration is still necessary for security reports, identity information, among other tasks.

 

When logging into Lawson Security Admin, you may receive this error and wonder why all of a sudden?

In order to resolve this, stop and start IBM and Lawson services in the proper order (your server names will differ from below but be similar under Windows Services.

STOP – Lawson and Websphere Services

  1. IBM WebSphere Application Server V8.5 – Infor10Prod-Appserver
  2. IBM WebSphere Application Server V8.5 – lsfappCellManager01
  3. IBM WebSphere Application Server V8.5 – Node Agent-Infor10Prod
  4. insight Environment “Prod”

 

Verify JAVA processes are down.

START – Lawson and Websphere Services

  1. insight Environment “Prod”
  2. IBM WebSphere Application Server V8.5 – Node Agent-Infor10Prod
  3. IBM WebSphere Application Server V8.5 – lsfappCellManager01
  4. IBM WebSphere Application Server V8.5 – Infor10Prod-Appserver