How Technology Is Improving Physician Satisfaction

Healthcare has seen a recent surge in IT and digital advancement since the early days of digital hospitals in the early 2000s. Electronic-health record (EHR) systems were a huge turning point and since then the industry has continued to invest and dip their hands in technology to optimize their practices. George Mathew, Chief Medical Officer at Americas for DXC Technology, shared an article on Forbes explaining how technology is helping physicians provide a better patient experience and optimal efficiency in their operations. While first and foremost physicians are trained to be care providers they must also be on top of their EHRs for all their patients. Fortunately with the advancement of technology in the medial field, there are digital solutions that will make their data entry systems much faster and easier in making better care decisions for their patients.

Understanding The End-User – Mathew points out to help improve physician user experience and operational workflows, health care technology vendors have started applying persona-oriented design to their systems. Persona-based user interfaces and workstations are geared toward enhancing the workflow of specific health care professionals, such as a doctor in a clinic or a nurse in an intensive care unit. Not to mention the available mobile applications helping them with real time information.

Intelligent Interfaces Enrich The Care Experience – Again, Mathew says that digital advances are making it possible for technology vendors to create ambient physician user interfaces that adapt and respond to their users’ needs. These interfaces use machine learning algorithms to automatically search, filter and present relevant context-based information based on, for example, a patient-doctor conversation. When used in a clinical setting, this technology can help ensure providers are given the right data at the right time to lead to the right decision and that patients are empowered to understand and use health information to achieve better health outcomes and management.


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