Norled AS, one of Norway’s largest ferry and express boat operators, has invested in Infor CloudSuite Human Capital Management (HCM) to help reduce costs, instill greater agility in responding to staff changes, and expedite HR processes and improve compliance. Infor was chosen over 17 potential partners as it was the only provider to deliver full workforce management functionality to assist in the strategic scheduling of staff. Norled manages drastically different staffing requirements as each boat is effectively its own business, needing different competencies, skills and personnel. Their in-house software and pre-built Excel worksheets require a large degree of manual interaction, consuming time and exposing Norled to risk. By replacing these systems with Infor CloudSuite HCM and integrating workforce planning and scheduling into self-service facilities on each boat, Norled expects to realise cost management savings, be more agile in securing the right staff for a specific vessel when responding to staff illness and holidays, and ensure full compliance with strict Norwegian maritime regulations.
Norled expects to roll out their first phase and go live in early 2020.