Central Highlands Water Taps Infor for Digital Transformation

Infor today announced that long-time customer Central Highlands Water will deploy Infor CloudSuite Public Sector to transform it into an agile, data-driven digital utility with streamlined budgeting and reporting. Per the press release, this new platform replaces five core legacy on-premise systems, including Infor Public Sector, and covers a wide range of business processes, from financial accounting, budgeting and planning, asset management to procurement and work order management. The benefits of cloud-based Enterprise Resource Planning (ERP) are expected to be far-reaching, the article states, and include improved data governance, enhanced ability to integrate, share, analyze and process data, a more robust security posture, and improvements in user experience. It will also enable Central Highlands Water to handle the increasing complexities of managing assets through partners and third parties. Terry Smagh, senior vice-president and general manager, Infor Asia Pacific and Japan, notes, “Infor has a proven track record of helping organizations digitally transform to meet internal objectives, regulatory requirements and customer needs. Modern utilities require agile, secure, and data-driven, industry-specific Infor CloudSuite systems to deliver customer excellence, maximize financial resources and consistently achieve operational efficiency. As a trusted partner, Infor is pivotal to their success.” Moreover, Infor has been instrumental in the digital transformation journeys at a myriad of public sector entities, including Riverina Water in New South Wales, Australia, six of the 18 water corporations across Victoria, Australia, New Zealand’s largest water authority, Watercare and Waikato Regional Council, and leading U.S.-based water authority Elsinore Valley Municipal Water District.

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