John Edwards, expert business technology journalist, shares an article on CIO of the latest trends in enterprise IT software and services. These trends, if taken full advantage, can help IT leaders make the most of today’s emerging technology to further their businesses.
AI takes aim at the enterprise. “From front-office transformation to new go-to-market strategies and business models, artificial intelligence is poised to reshape the enterprise, says Michael Shehab, innovation leader at PwC US. He advises IT leaders to examine their current operations to identify issues that can be resolved with AI. Doing so will require building new skill levels across the organization to ensure that teams are able to successfully deploy AI systems and design software and data environments that are fully compatible with the new strategies.”
ChatGPT captures enterprise imagination. “Given the incredible virality ChatGPT has experienced since its launch, generative AI is currently at the forefront of many people’s minds, observes Brandon Jung, vice president of ecosystems at Tabnine, which is developing an AI-code writing technology. ‘There’s a lot of chatter around its future applications, its potential, and what this means for the future of AI, some of which is accurate and some of which is false.'”
Edge computing arrives. “The edge economy is one of the most important trends this year in the enterprise services market, says Ken Englund, technology, media, and telecommunications leader at EY. Englund advises CIOs to consider investing in edge ecosystems, given their ability to streamline processes and improve customer experiences.”
Private wireless picks up steam. “Private wireless adoption is accelerating, providing enterprises with an increasingly attractive and viable communication option, observes Roy Chua, founder and principal at research and analysis firm AvidThink. Private wireless networks deliver both low latency and high throughput. The technology also allows enterprises to add new services quickly while responding to data traffic growth.”
Digital transformation enters 2.0 phase. “The way CIOs approach digital transformation programs is changing dramatically, says Shafqat Azim, a partner with global technology research and advisory firm ISG. He predicts that enterprises will continue moving away from transactional-SLA-focused service projects that don’t include any transformative elements. Azim advises CIOs to begin viewing digital modernization investments through a value realization and cyber risk management lens, along with a traditional cost optimization focus.”
Passwordless authentication goes prime time. “The world has moved beyond the point where a simple password can provide sufficient protection, states David Burden, CIO with open-source identity and access management technology firm ForgeRock. Passwordless authentication promises to significantly enhance customer experience.”
Cloud-native as platform of choice. “Rajesh Kumar, CIO at digital transformation company LTIMindtree, predicts a bright future for cloud-native platforms, a way of building and running applications that takes advantage of distributed computing capabilities supplied by the cloud delivery model. Cloud-native apps are designed and built to exploit the scale, elasticity, resiliency, and flexibility of the cloud, an approach that allows adopters to go live via platform configuration without the need for significant custom development. Serverless applications running on cloud-hosted platforms differ from traditional enterprise software deployments, in which software is deployed on server infrastructure hosted either on-cloud or on-prem, Kumar says.”