Infor Continues to Invest in Cloud-Based Event Management for Hospitality Industry
Infor recently released a significant update to Infor Sales & Catering with two new guest self-service portals (SSPs) for online booking and ordering. Part of the Infor CloudSuite Hospitality suite of solutions, Infor Sales & Catering is one of the industry’s only platforms designed around the beginning-to-end stages of an event with its unique, process-driven lifecycle technology and customizable to streamline processes for added productivity, building consistent business practices to improve data integrity, and eliminating errors to help reduce costs. There are two new portals:
- Infor SCS Online Booking SSP – allows guests to check availability for new events in real time. If event space is available on a desired date, guests can reserve that location, make selections for food, beverage and other services, receive a summary of charges and pay with a credit card — all online without having to engage with a salesperson. The benefits to guests and meeting planners are convenience, flexibility and enhanced productivity.
- Infor SCS Online Ordering SSP – delivers tools for guests to go online to order catering services for delivery. Whether ordering food and beverage services for a trade show booth at a convention, catering for a meeting on campus at a university, or catering services for a wedding in a backyard, everything can be ordered and paid for online. The benefits to guests are convenience, flexibility and enhanced productivity, with no more waiting for a reply to an inquiry or working within the venue’s business hours.
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